Three UK - 3Store Brixton Reviews 

211
TrustScore 5 out of 5

4.9

419 Brixton Road, Brixton, SW9 8HE London, London, GB


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Rated 5 out of 5 stars

Outstanding experience with Prince in providing the right advice which is both practical and cost-effective! And to David too for being so obliging in providing me with the correct device needed... See more

Company replied

Rated 5 out of 5 stars

Jasmine was AMAZING. She was very professional, listened to my query and gave a more than satisfactory service. I was extremely pleased. She checked my needs for roaming through the travels I have an... See more

Company replied

Rated 5 out of 5 stars

fantastic experience i was attended to by Paulo and solve everything for me . so easy to upgrade with great phone at cheapest rate . he handle the issue professionally

Company replied

Rated 5 out of 5 stars

Tariq and Aanika were both extremely helpful to our entire party. Extremely sociable and tailored packages to my needs. Tariq then came reversed to find the rest of the groups current sim packages and... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Brixton

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 419 Brixton Road, Brixton, SW9 8HE, London, London, United Kingdom

  • 2072742710

4.9

Excellent

TrustScore 5 out of 5

211 reviews

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4.9

All reviews

(211)

31,105 reviews in the last 12 months

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Rated 5 out of 5 stars

My experience was vey influencial &…

My experience was vey influencial & productive ….good Naomi and rendyl.

10 August 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hey there, we're glad to hear that Naomi and Rendyl made your visit positive and worthwhile. Thank you for sharing your experience with us. 😊
-Three Social Media Team.

Rated 5 out of 5 stars

David was so helpful and got us sorted…

David was so helpful and got us sorted with home broadband thank you so much.

10 August 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hi Karl, good to know your home broadband is now set up, with David’s support helping things run smoothly. We’re glad everything was sorted for you. — Three Social Media Team

Rated 5 out of 5 stars

Outstanding experience with Prince in…

Outstanding experience with Prince in providing the right advice which is both practical and cost-effective!

And to David too for being so obliging in providing me with the correct device needed to change SIM cards.

Thank you to both!

8 August 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hi Daniel, it’s great to hear Prince and David made your visit easy. Thank you for sharing your experience. – Three Social Media Team

Rated 1 out of 5 stars

Just shop online and opt for delivery

Shop online and opt for delivery! They are more helpful Store made it incredibly difficult to pick up an order of a WiFi box. Put my details in three times even though I had already done the full process online. They also put me another credit check which I didn’t need but said I had to have one to pick up the order which I knew wasn’t right. Eventually managed to get my order

5 August 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Lily, thank you for sharing your experience. We appreciate you highlighting what happened during the collection, and it’s good to hear you were able to receive your order in the end, If you need support, you can reach our Customer Support team through https://bit.ly/3C43TKN, or by calling 333 from a Three phone, 0333 338 1001 from any other line, or +44 7782 333 333 from abroad. They’re available Monday to Friday 8am to 8pm and weekends 9am to 6pm.

Rated 5 out of 5 stars

Very helpful assistant manager

Very helpful assistant manager, made the process very simple

2 August 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hey Zoe, we’re so glad you’re happy with our service from the manager, thank you so much for the ⭐⭐⭐⭐⭐ review! — Three Social Media Team

Rated 5 out of 5 stars

Jasmine was AMAZING

Jasmine was AMAZING. She was very professional, listened to my query and gave a more than satisfactory service. I was extremely pleased. She checked my needs for roaming through the travels I have and matched it with additional services that you provide. Excellent customer service
David was also of a great support and provided a great support to Jasmine.

1 August 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hi Willy, thanks for the fantastic 5⭐ review. We’re thrilled to know that Jasmine and David offered expert guidance and helped you find the right roaming setup, ensuring your travel needs were fully covered.
– Three Social Media Team

Rated 5 out of 5 stars

Taye was very patient and helpful and friendly

Taye was very patient and helpful

31 July 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Amazing, Josephine. We're delighted to hear Taye gave you such outstanding support. Thank you for recommending us so highly! 😇 - Three Social Media Team

Rated 5 out of 5 stars

fantastic experience i was attended to…

fantastic experience i was attended to by Paulo and solve everything for me . so easy to upgrade with great phone at cheapest rate . he handle the issue professionally

25 July 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hi Oluwatoyin, thanks for the fantastic feedback. We’re delighted to know that Paulo provided expert support, handled everything efficiently, and helped you upgrade to a great device at an ideal price without any hassle.
— Three Social Media Team

Rated 5 out of 5 stars

Paulo was amazing

Paulo was amazing! Patient and incredibly friendly, truly a great advisor! Give this man a raise!

17 July 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hi Leonardo, thank you for the outstanding 5⭐ shout out. We’re glad to hear Paulo delivered top tier assistance with a calm, positive approach, creating a seamless experience for you.
Three Social Media Team

Rated 5 out of 5 stars

Rendyl was extremely extremely friendly…

Rendyl was extremely extremely friendly and helpful, patient and caring
5 star service

11 July 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hey Monica, thank you for the ⭐⭐⭐⭐⭐ review. We’re delighted to hear Rendyl offered such thoughtful support and made your experience genuinely uplifting.
Three Social Media Team

Rated 5 out of 5 stars

I recive very good customer service…

I recive very good customer service special yasin ,he explained me how to use ,conect he was very kind .I recommend to him if you want very good customer service.

11 July 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hi Aelita, thank you for sharing your feedback. We’re really glad to hear Yasin made your visit a positive and supportive experience. 😊
-Three Social Media Team.

Rated 5 out of 5 stars

Rendyl is superb

Rendyl is superb, patient and that is the key to everything. Helped me a lot and was knowledgeable about my Honor. Was also great chat generally. Will be back always

11 July 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hey Charlene, we’re delighted to hear that Rendyl made such a positive impact with his superb support for your Honor device. Thank you for taking the time to share your experience. 😊
-Three Social Media Team.

Rated 5 out of 5 stars

Taina was lovely and extremely helpful

Taina was lovely and extremely helpful, I was able to find a deal that worked best for me. Thank you!

9 July 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hi Raneil, thank you so much for sharing your positive experience with us! We are absolutely thrilled to hear that Taina looked after you so brilliantly, ensuring you found the perfect package to suit your needs.— Three Social Media Team

Rated 5 out of 5 stars

Jasmine was very helpful and vibrant…

Jasmine was very helpful and vibrant and of course a cute face to start a summer day with 👏🏾👏🏾

9 July 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hey there! Fantastic stuff. We're super glad to hear that Jasmine was perfect! Thanks for taking the time to leave this ⭐⭐⭐⭐⭐ review.

Rated 5 out of 5 stars

Thank you so much to Javarne at Three…

Thank you so much to Javarne at Three Brixton. He was absolutely wonderful and incredibly helpful in assisting me with choosing the right internet plan and SIM card. I truly appreciate his patience, professionalism, and excellent customer service. Thank you again for making the whole process easy and enjoyable!

Nathalie

8 July 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hi Nana 😊
Thanks for the 5-stars and your warm feedback!
We’re delighted Javarne helped you find the right plan and made it a pleasant visit.
We truly appreciate you sharing this.
— Three Social Media Team

Rated 5 out of 5 stars

Excellent service very kind

Excellent service very kind

8 July 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Thank you so much for your kind words, Patricia! We’re glad to hear the support you received was exceptional and caring. 😊 — Three Social Media Team

Rated 1 out of 5 stars

Been discriminated because I wasn’t…

Been discriminated because I wasn’t Spanish or Spanish speaker after that I’m become the centre of the store every one looking at me it like I’m foreign object inside your store !!this really uncomfortable and radiate that I’m been on that situation where I leave in England and is English speaking language and I only went to the store to renew my contract I went this to be fully Investigated the incident happened between 17:25 and 17:35

6 July 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Hi Sid,
We're sorry to hear about your experience. We understand how upsetting this must have been, and we're concerned to hear that you left the store feeling uncomfortable and treated differently. This is not the experience we want for any customer.
Please contact our Customer Relations team here: https://bit.ly/3uJlOrF with the store location and details of your visit. They'll be able to review your concerns fully and investigate this further.
– Three Social Media Team

Rated 5 out of 5 stars

Amazing Customer Service

I went in the store today to change up my contract and David was so so helpful and efficient. Absolutely fantastic customer service and i would return to brixton store just to get this service again :)

5 July 2026
Unprompted review
Three UK - 3Store Brixton logo

Reply from Three UK - 3Store Brixton

Your words are a real highlight, Kirsten ✨ We’re delighted David’s prompt support at our Brixton store made such a positive impact, and it’s wonderful to know you’d return for the same level of care 🌟

- Three Social Media Team

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