Martin was extremely helpful in sorting out the issues I had with my phone. Whenever I have needed to visit the store he has always been very helpful and polite An asset to the company
Company replied
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See what reviewers are saying
I can't recommend Martin at 3 enough. He was incredibly knowledgeable & resolved my issues & requests promptly. He went above & beyond to help both myself & my mum & was a pleasure to deal with. 11... See more
Company replied
Martin told me to leave a five star review or he would double my monthly contract so here I am 🤣. Brilliant help in organising and sorting out my SIM cards! Knowledgeable and much less stressful tha... See more
Company replied
Martin helped me get a replacement phone after i had damaged mine and a better deal on my contract package and went above and beyond in terms of customer care making sure all my data transferred over... See more
Company replied
Company details
About Three UK - 3Store Bracknell
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
48 High Street, Bracknell, RG12 1LL, Bracknell, South, United Kingdom
- 01344303703
4.9
Excellent
108 reviews
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Amazing service from noor 👌🏻 well done…
Amazing service from noor 👌🏻 well done to the young lady we are very happy 😊
2 November 2025
Unprompted review
Reply from Three UK - 3Store Bracknell
We appreciate the 5* - We know the retail staff will be happy to see this -Maxine
Great service from Noor she’s an…
Great service from Noor she’s an incredible person ! Thank you !
2 November 2025
Unprompted review
Reply from Three UK - 3Store Bracknell
Thanks for this fantastic 5⭐ review, Antonela. We really do appreciate you taking the time to send this over! Great work Noor 🎉 -Jade
Excellent service from Francine at…
Excellent service from Francine at Three UK (Bracknell)!
Francine was incredibly helpful, patient, and friendly throughout the whole process. She took the time to explain all the details clearly and made sure I got the best deal for my needs. It’s rare to find such genuine customer care these days — thank you, Francine, for your professionalism and kindness! Highly recommend speaking to her if you visit the Bracknell store.
2 November 2025
Unprompted review
Reply from Three UK - 3Store Bracknell
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Martin has been fantastic
Martin has been fantastic helping me set up my phone after I had to raise a fraud claim on my number
2 November 2025
Unprompted review
Reply from Three UK - 3Store Bracknell
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
We did a data transfer for the new…
We did a data transfer for the new phone.
1 November 2025
Unprompted review
Reply from Three UK - 3Store Bracknell
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Exceptional service
Popped into the Bracknell Store today and was assisted by both Conor and Steve. I just have to say their help is always exceptional and they never turn me away even if it's a difficult problem! The best interaction I have at any sales store. Thank you Team Bracknell.
1 November 2025
Unprompted review
Reply from Three UK - 3Store Bracknell
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
I had problems with my phone went to…
I had problems with my phone went to the Bracknell store and the person that attended me was very kind and very knowledgeable of is jib.
20 October 2025
Unprompted review
Reply from Three UK - 3Store Bracknell
Thanks for the fantastic 5⭐ review, Jose'. We really do love to hear this! 😊 -Jade
Exceptional Service
Today I made a visit to the Three Store in Bracknell, to finally obtain a new phone after 8 years of a pay as you go phone, anticipating a lengthy and complicated process. I walked into the store and was immediately greeted by Conor. We sat down and I explained what I would like in a new phone and immediately Conor had one in mind for me. All I can say is the service I received from Conor was exceptional and outstanding. Conor was thorough and talked me through the process with ease and clarity. Once all the checks were completed, I left my old phone behind to have everything transferred over. My whole experience was smooth and surprisingly pleasant and I am delighted with my new phone. I will be highly recommending this store.
8 October 2025
Unprompted review
Reply from Three UK - 3Store Bracknell
Thanks for this fantastic 5⭐ review, Sue. Well done Conor 🎉 We love to hear it! -Jade
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