Excellence at its best during my visit to the store. I no longer will call switch boards if I have an issue with my accounts. Young lady called Thamina was really helpful, professional, kind and patie... See more
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Here is my personal experience over the last 8 months with my broadband connection using an indoor router: it has been terrible. I don't know if Three oversells its connection, but the bandwidth drop... See more
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I went into store for a new handset deal as I already had sim only, Ibrar was a really great help, he understood my budget and showed me options and found me something exactly what I wanted. He was th... See more
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Friendly and helpful member of staff helped me find the best mobile broadband setup for my needs. Ended up with a better plan than I would have if I’d went via the online store & coverage checker so v... See more
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Company details
About Three UK - 3Store Birmingham (High Str)
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
38 High Street, B4 7SF, Birmingham, South, United Kingdom
- 01216656896
4.8
Excellent
88 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Really helpful
Zahra was really helpful with my signal issues, listened and investigated and found a useful solution.
1 March 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Fantastic stuff, Fiona! We’re so glad to hear that Zahra was excellent support for you. Thank you for taking the time to leave this 5 star review. 😊 -Kashish
Ibrar was extremely helpful and polite…
Ibrar was extremely helpful and polite whilst i came into store he ensured through every step that I was satisfied and showed me the phone before putting into an agreement. He saved me a lot of money which is always a BONUS!
28 February 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Service with heart, advice that truly makes a difference, and a better deal to top it off. We’re delighted Ibrar could bring it all together for you and leave you smiling, Kiera. -Ashifa
I has my business account and aneez was…
I has my business account and aneez was experienced, able to find me the suitable deal to match with my expenses I can adjust with. Very well mannered and professional
27 February 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Thank you for the review, Bijar! We truly appreciate you sharing your experience. It’s wonderful to hear that Aneez helped you secure a deal that met your expectations 🎉 -Neha
Great experience with Ibrar Bandaris at…
Great experience with Ibrar Bandaris at the Birmingham Store. 10/10 - I have moved over from ee for all my business needs at Love Your Postcode.
26 February 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Thank you for the incredible 10/10 shout-out for Ibrar and Bandaris! Feedback like this, Mr. Singh, isn’t just a pat on the back for us 😍 it motivates us to keep improving and delivering even better experiences every day. Serving you at our Birmingham store was an absolute joy! -Ashifa
I went into store for a new handset…
I went into store for a new handset deal as I already had sim only, Ibrar was a really great help, he understood my budget and showed me options and found me something exactly what I wanted. He was thorough and answered all my questions, a brilliant smooth experience. Would definitely recommend
25 February 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
From smart guidance to a sparkling new handset, we’re delighted that Ibrar helped you secure a deal truly worth recommending. Enjoy every swipe on your new device, Terri. -Ashifa
Ibrar
Ibrar, Mo and Jaz in store have been very helpful with my billing query and offered PAYG phone and put the screen protector on for me thank you very much
24 February 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Linda, thank you for sharing this! It’s great to hear that Ibrar, Mo, and Jaz made everything feel smooth and supportive during your visit. Hope to see you again soon! -Afaq
We had a wonderful experience with…
We had a wonderful experience with Ibrar and Jayden!
20 February 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Hey.
Thank you. We really appreciate your review. -Pete
Jayden and Ibrar helped us a lot and…
Jayden and Ibrar helped us a lot and were very friendly and very helpful! Enjoyed our time in the store!
20 February 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Hi Courtney, we’re pleased Jayden and Ibrar offered caring support, created a friendly environment and made your in‑store experience enjoyable. -Suhaas
Very genuine
Very genuine, soft talking, really appreciate and awesome service by ibrar
19 February 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Thank you, Jatin! We’re delighted to hear Ibrar’s genuine approach and excellent service made such a positive impression. Wishing you a fantastic day. ✨ -Prabhjeet
He helped me alot
18 February 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Hello Ram! We’re thrilled to hear you had a great experience with us. Thank you for the review! -Afaq
Amazing customer service
Due to being scammed recently by people pretending to be Three, which had to be reported, we were reluctant to reinstate our direct debit on line or via the phone. We went to the Three store on High Street, Birmingham and Ibrar was superb in helping us giving us amazing service for which we are extremely thankful.
18 February 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Thank you for trusting us after such a difficult experience. We’re delighted Ibrar at our High Street, Birmingham store offered reassuring support. Feedback like yours inspires us. -Suhaas
I lost my sim card yesterday on 9feb,I…
I lost my sim card yesterday on 9feb,I was worried a lot about it and I can Three sim office.Guy who’s Anees on counter helped me and made impossible possible.Big thanks to anees bro.Very helpful and caring nature.Highly recommended.
10 February 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Thank you for taking the time to share this. We’re delighted to hear how Anees stepped in and turned a stressful moment into a smooth, reassuring experience. His dedication truly shines, and we appreciate your kind recommendation. -Manavata
aneez have looked after myself even…
aneez have looked after myself even though i had contract with 02 but still manage to get amazing deal & looking forward to come back again
8 February 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Hi Mandeep! Thank you for sharing your experience. Aneez provided excellent support throughout your visit 😊. It’s great to hear you secured a deal that suited your needs. Feedback like yours motivates us every day! -Afaq
Good experience with aneez bhai
8 February 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Came into this shop today and i believe…
Came into this shop today and i believe aneez has made this shop better with his excellent service. Was also helped by Luisa who was so helpful lovely, with a great smile will be back again!
8 February 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Peter, hearing how Aneez’s dedication and Luisa’s uplifting presence enhanced your visit really stands out. Their approach clearly created a positive experience, and we can’t wait to welcome you back again. -Afaq
Ibrar was very patient and helpful
Ibrar was very patient and helpful. He took his time to answer all of our questions. The level of customer service he demonstrated convinced us to make a purchase.
we were only in Birmingham for a day visit .
I could have bought in derby a few days ago but I felt the advisor was not patient and spoke too fast.
And was rushing me .
Ibrar had a human touch and was empathetic.
And entertainer our little boys questions too
7 February 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
What a joy-filled story, Tino! ✨ Ibrar transformed a simple stop into something unforgettable, giving your little adventurers the spotlight they deserved. We’re proud his calm and caring touch made your Birmingham visit so special, and we can’t wait to welcome you back for more moments that matter. -Ashifa
Aneez at the Birmingham High Street…
Aneez at the Birmingham High Street store was absolutely fantastic. He took the time to clearly explain every detail of our contract renewal and made sure I fully understood all my options. His patience, professionalism, and friendly approach made the whole experience smooth and stress free. Truly excellent customer service.
7 February 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Jayden was amazing
Jayden was amazing, talking me through the various options for my phone upgrade, sorting all the paperwork and even fitting the screen protector to my new phone. Cannot recommend this 3 shop highly enough 😁
6 February 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Yay, Margaret 🎉 Your kind words and lovely 5 ⭐ truly inspire us. We're glad Jayden explained your upgrade options clearly, handled everything for you and set up your new phone perfectly. Enjoy every moment with your new device 😊 -Arvind
I have visited three stroke and met…
I have visited three stroke and met advisor Ibrar was very helpful and set up my home broadband for me very much appreciated.
5 February 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
At Three Stroke, every connection tells a story. Shake, your broadband setup was made seamless thanks to Ibrar’s genuine support. His expertise turned your visit into an unforgettable experience and brought in a brilliant 5 ⭐ -Ashifa
Umair
Umair
He is very helpful in finding a suitable data pack for me
28 January 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Woohoo! Umair strikes again with his helpful magic ✨ We’re so glad he found the perfect plan for you. Crystal 🥰 -Ayesha
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