Called into the Three store yesterday because my phone contract was coming to an end . I was served by Fern , she was polite and very professional, she went through all of the different contract optio... See more
Company replied
Location
Switch locationUnit 2 The Alhambra Shopping Centre, S70 1SB Barnsley, Midlands, GB
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See what reviewers are saying
We came in today to sort out a new contract for my mum, we dealt with Fern who was absolutely fantastic, she was fun, chatty everything you could want as a customer facing employee. She set up the en... See more
Company replied
I visited the THREE branch on april 27, 2026 and was served by Fern. She were incredibly helpful in explaining the credit check process for the new iPhone. Instead of just giving us a 'yes' or 'no,' t... See more
Company replied
Fern was very helpful today when I popped into store service with a smile she got me a really good deal on my sim saved me so much money I'm one happy customer
Company replied
Company details
About Three UK - 3Store Barnsley
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 2 The Alhambra Shopping Centre, S70 1SB, Barnsley, Midlands, United Kingdom
- 01226280753
4.9
Excellent
123 reviews
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Amazing customer service
I went into the three store to sort my broadband out and was served by Fern who was amazing! She was so friendly and knowlageable. Thankyou Fern
13 July 2026
Unprompted review
Reply from Three UK - 3Store Barnsley
Hi Emily. It is wonderful to hear that Fern was so friendly and knowledgeable while sorting out your broadband. We truly appreciate you sharing this great feedback about your store visit.— Three Social Media Team
Called into the Three store yesterday…
Called into the Three store yesterday because my phone contract was coming to an end . I was served by Fern , she was polite and very professional, she went through all of the different contract options for me and set me up with a brand new one that suited me. The customer service I received was excellent and I would recommend Three all the time and especially the Barnsley store.Keep up the great work and a big thank you to Fern .
11 July 2026
Unprompted review
Reply from Three UK - 3Store Barnsley
Phil, we’re really glad Fern made your visit so smooth and helped you choose the right contract. It’s wonderful to hear the Barnsley store continues to deliver excellent service.
— Three Social Media Team
Hi Fern was very good made good deal…
Hi Fern was very good made good deal and came over as a pleasant and enjoyable experience
11 July 2026
Unprompted review
Reply from Three UK - 3Store Barnsley
Hi Dennis, thank you for your kind words.
We’re happy Fern helped you get a deal you’re pleased with.
Your feedback means a lot to the team. 😊
— Three Social Media Team
Fern helped me so much get the right…
Fern helped me so much get the right contract I needed, she is very positive and well mannered! Very helpful ☺️
10 July 2026
Unprompted review
Reply from Three UK - 3Store Barnsley
Hi Lauren, it’s lovely to hear Fern guided you so well and made sure you left with the contract that suited your needs. We appreciate you taking the time to share your feedback.
— Three Social Media Team
Ash and Mikey were great
Ash and Mikey were great, and gave me a brilliant deal, even transferred all my stuff and got me set up
8 July 2026
Unprompted review
Reply from Three UK - 3Store Barnsley
Kevin, thank you so much for sharing this. We’re really glad to hear that Ash and Mikey were so helpful and got you an amazing deal. It’s great knowing you’re happy with the service.
— Three Social Media Team
Awesome series could have looked after…
Awesome series could have looked after me and my little girl anybbetter , thank you 😊
7 July 2026
Unprompted review
Reply from Three UK - 3Store Barnsley
Hi Craige 😊
Thank you, it’s wonderful to hear our team looked after you and your little girl so well.
We’re really glad you both felt supported, and we truly appreciate your kind words.
— Three Social Media Team
Brilliant service always very helpful
Brilliant service always very helpful
4 July 2026
Unprompted review
Reply from Three UK - 3Store Barnsley
Hi Stephen! It’s great to hear that you had a positive experience with our team and we appreciate you sharing your thoughts. - Three Social Media Team
Michal was helpfull
25 June 2026
Unprompted review
Reply from Three UK - 3Store Barnsley
Hi Maria, thank you for your review. We’re glad Michal provided great support.
Three Social Media Team
What a star Ash was.i needed a new…
What a star Ash was.i needed a new phone and he helped me to get a better deal.what an great asset to the 3 company.
25 June 2026
Unprompted review
Reply from Three UK - 3Store Barnsley
Hey there. Boom! 💥 Ash totally nailed it today, and we’re glad you’re all sorted! 🙌✨ — Three Social Media Team
Excellent service from Fern today would…
Excellent service from Fern today would highly reccomend to my friends
18 June 2026
Unprompted review
Reply from Three UK - 3Store Barnsley
Thank you, Terry! We’re so pleased to hear that Fern gave you such brilliant support today. It’s great to know the experience left such a positive impression. 😇 -Prabhjeet
Fern was brilliant
Fern was brilliant! Lovely customer service! Very patient with me and gave me a great deal. I've been an O2 customer for 20 years but I'm glad I changed providor
13 June 2026
Unprompted review
Reply from Three UK - 3Store Barnsley
Hi there 🎯 We’re glad Fern delivered such patient and attentive care, guiding you with clarity and helping you settle into a new plan that feels right for you 💫 -Arvind
Fern was very helpful today when I…
Fern was very helpful today when I popped into store service with a smile she got me a really good deal on my sim saved me so much money I'm one happy customer
13 June 2026
Unprompted review
Reply from Three UK - 3Store Barnsley
Hi June, it is fantastic to hear that Fern greeted you so warmly and secured such excellent savings on your new SIM plan. -Kishan
Fern was very welcoming coming straight…
Fern was very welcoming coming straight to us to get us situated. Helped every step of the way with a breakdown of pricing for the best deal
7 June 2026
Unprompted review
Reply from Three UK - 3Store Barnsley
Boom 💥 Jimmy. Great to know Fern delivered clear and structured support, outlining options with confidence to help secure a well‑suited choice ✨ -Arvind
helpful
helpful, polite, explained everything, gave me plenty of time, no rushing, gave me all the info and help. My experience in Barnsley Three Shop was so good and caring, I will stay with Three and highly recommend it to everyone. Thank you for your kindness and help. I am very satisfied, very satisfied thankyou
2 June 2026
Unprompted review
Reply from Three UK - 3Store Barnsley
Hello Wendy, pleased to hear you felt well supported with clear information and a relaxed approach during your visit. Thanks for your recommendation and for sharing your experience. -Suhaas
Excellent service from staff in 3…
Excellent service from staff in 3 Barnsley
2 June 2026
Unprompted review
Reply from Three UK - 3Store Barnsley
Hi Rosemarie, we’re pleased to hear that our staff made your day! 🎉 Thank you for the amazing 5⭐ review. We’re always here to help. 😊 -Neha
Fern and Jacob were great.
Fern and Jacob were great.
Quick service.
No bother.
I’d recommend them .
Cheers.
31 May 2026
Unprompted review
Reply from Three UK - 3Store Barnsley
Stephen, we’re really pleased Fern and Jacob delivered quick, smooth service. Thank you for taking the time to leave your feedback. -Ayesha
Customer service
Fern was extremely helpful and informative. She transferred all data from my old phone to new one. Thank you so much
26 May 2026
Unprompted review
Reply from Three UK - 3Store Barnsley
Thanks for this fantastic 5⭐ review, Gillian! We’re thrilled to hear Fern provided excellent support. -Neha
Fern was really helpful and quick to…
Fern was really helpful and quick to sort me out with my eSIM
24 May 2026
Unprompted review
Reply from Three UK - 3Store Barnsley
That’s brilliant, Cosmin 🎯 We’re thrilled Fern handled everything swiftly and got your eSIM up and running with ease. We truly appreciate you sharing your experience ❤️ -Arvind
This young lady fern was first class…
This young lady fern was first class helpful in every way 10 out of 10 we had a good laugh with her too made our experiance brill mikey also a brill guy top service
22 May 2026
Unprompted review
Reply from Three UK - 3Store Barnsley
Elizabeth 💙 Thanks for the fantastic feedback! We’re so glad Fern and Mikey made your visit enjoyable. It’s great to hear you had such a brilliant time with us 😊 -Samad
Fern was absolutly brill can't falt her…
Fern was absolutly brill can't falt her at all 10 out of 10
22 May 2026
Unprompted review
Reply from Three UK - 3Store Barnsley
Hey Alan, that's brilliant! We're super happy to hear that Fern gave you all the support you needed. Thank you for the amazing 5 ⭐ review! -Prabhjeet
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