Three UK - 3Store Bangor (NI) Reviews 

55
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TrustScore 5 out of 5

4.8

Unit 22 Bloomfield Shopping Centre, South Circular Road, BT19 7HB Bangor, North, GB

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See what reviewers are saying

Rated 5 out of 5 stars

My time at the shop was great, the employee helped me out very well, answered all questions I had and made everything about my contract very clear

Company replied

Rated 5 out of 5 stars

Leigh the worker made my experience perfect. I went in with what I can only describe as the weirdest situation I’ve heard (three issues with delivery of an upgrade) and she made it her priority to sor... See more

Company replied

Rated 5 out of 5 stars

I was served by Holly, she helped me get my new phone, I wanted a simple upgrade to latest version of my phone for the same price and she was able to do that for me and set my new phone up also. Great... See more

Company replied

Rated 5 out of 5 stars

Holly has been magnificent in helping to transition my wife and myself from our his and hers Samsung Galaxy phones to Google Pixel 10 phones. Nothing was too much trouble and she gladly invested m... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Bangor (NI)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 22 Bloomfield Shopping Centre, South Circular Road, BT19 7HB, Bangor, North, United Kingdom

  • 02891859634

4.8

Excellent

TrustScore 5 out of 5

55 reviews

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4.8

All reviews

(55)

33,970 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Madi was amazing very helpful

Madi was amazing very helpful

27 September 2026
Unprompted review
Three UK - 3Store Bangor (NI) logo

Reply from Three UK - 3Store Bangor (NI)

Hi there, thank you for sharing this amazing 5⭐ review. It's lovely to see Madi recognised for the support provided.

Three Social Media Team

Rated 5 out of 5 stars

My time at the shop was great

My time at the shop was great, the employee helped me out very well, answered all questions I had and made everything about my contract very clear

12 September 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Hello Layla, we're delighted our staff could guide you through your options and explain everything clearly. Thanks for taking the time to leave a 5⭐ review. - Three Social Media Team

Rated 5 out of 5 stars

Holly went above and beyond when I was…

Holly went above and beyond when I was getting my new phone
She set everything up and talked me through everything
Incredibly friendly and helpful

26 September 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Hi Catherine, thanks for sharing your experience. Wonderful to know Holly helped make everything easy from the moment you got your new phone.

Three Social Media Team

Rated 5 out of 5 stars

I was served by Holly

I was served by Holly, she helped me get my new phone, I wanted a simple upgrade to latest version of my phone for the same price and she was able to do that for me and set my new phone up also. Great service.

26 September 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Thank you so much, Mr Murray! It is fantastic to hear that Holly successfully set up your updated handset and secured your recent device transition while maintaining your previous spending tier. Enjoy your new device!📱 – Three Social Media Team

Rated 5 out of 5 stars

Holly was exceptional in helping me…

Holly was exceptional in helping me with what I needed sorted.
She took her time and made sure everything was in order.
Thank you so much Holly for a great in store experience.

9 September 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Hi Peter, we love hearing from our happy customers! 📣 Thank you for letting us know your store visit was so stellar. Your kind note about Holly motivates our staff to keep taking excellent care of everyone who steps through our doors! – Three Social Media Team

Rated 5 out of 5 stars

Holly helped me set up my new phone and…

Holly helped me set up my new phone and was a great help to me

3 September 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Hey Mary, you’ve just made our day! 🎉 We’re glad to hear your experience with Holly was remarkable. Wishing you a great day.
- Three Social Media Team

Rated 5 out of 5 stars

Leigh the worker made my experience perfect…

Leigh the worker made my experience perfect. I went in with what I can only describe as the weirdest situation I’ve heard (three issues with delivery of an upgrade) and she made it her priority to sort it - she spent around 40 mins working hard to resolve my situation. I had no intentions of leaving the store with a new phone and she made it possible. She is worth her weight in gold to that place after today

19 August 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Hi Ethan, we’re pleased to hear how Leigh gave your situation her full attention and dedicated her time to finding a way forward, ultimately helping you leave with a new phone when that wasn’t what you had planned. It’s fantastic to know her commitment made such a strong impression and turned an unexpected visit into a memorable one. — Three Social Media Team

Rated 5 out of 5 stars

Holly was brilliant,patient

Holly was brilliant,patient, friendly and completely solved problem. A star worker for 3

19 August 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Thanks a ton for your review, Mclean! 🎉 Holly really nailed it by solving your problem, and she truly is a star worker.
☺️
— Three Social Media Team

Rated 5 out of 5 stars

Fixed my phone

Josh and Holly were a great help removing the virus from my phone

19 August 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

That's impressive, Trevor 🎯 Fantastic to know Josh and Holly's expertise helped remove the virus and get your phone running smoothly again ✨

- Three Social Media Team

Rated 5 out of 5 stars

Very helpful staff

Josh and Holly where great at helping me work and get used to my new honour magic 8 lite

10 August 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Hi Katie! We're delighted that Josh and Holly provided outstanding support. Thanks so much for your fantastic 5⭐ review! – Three Social Media Team

Rated 5 out of 5 stars

Great Customer Service

Holly listened carefully to my request, and confidently offered a solution to my requirement.

Dealed and sealed within 15 mins......

Great Customer Service!

1 August 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Simple, easy, sorted, Colin! 🚀 We're thrilled Holly listened carefully and got everything dealed and sealed for you in just 15 minutes. — Three Social Media Team

Rated 5 out of 5 stars

Holly was great helping me set up new…

Holly was great helping me set up new phone. Leigh Josh were also fantastic in helping me sort issues i have had with my prebious phone.

27 July 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Hi Caitriona, it is wonderful to hear that Holly, Leigh, and Josh provided such fantastic support with your new setup and previous phone. We always aim to make things as smooth as possible for our customers, and it is great to know the team hit the mark for you. Thank you for taking the time to share your experience with us.— Three Social Media Team

Rated 5 out of 5 stars

Josh was really helpful sorting out my…

Josh was really helpful sorting out my new phone

24 July 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Hi Gillian, it is fantastic to hear that Josh provided top-notch support while getting your new handset all set up, and thank you for leaving us your feedback! — Three Social Media Team

Rated 5 out of 5 stars

Josh was a great help with all my…

Josh was a great help with all my questions.

20 July 2026
Unprompted review
Three UK - 3Store Bangor (NI) logo

Reply from Three UK - 3Store Bangor (NI)

Hey Lynn. Boom! 💥 Josh totally nailed it today, and we’re glad you’re all sorted! 🙌✨ — Three Social Media Team

Rated 5 out of 5 stars

Holly was great in helping me…

Holly was great in helping me understand my new phone

15 July 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Love hearing this, Esther 💫 We’re pleased Holly’s expert guidance helped you feel confident with your new device 🌟

- Three Social Media Team

Rated 5 out of 5 stars

Great help getting the app set up and…

Great help getting the app set up and getting started seamlessly

3 July 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Hi Kevin, thank you for your kind review and for taking the time to share your experience.

Rated 5 out of 5 stars

Had a consultation with Josh at the 3…

Had a consultation with Josh at the 3 Store in Bloomfields Bangor Co Down. Voicemail wasn't receiving any messages that were being left. Josh was able to diagnose and remedy the problem swiftly, efficiently and with great humour and patience. Much appreciated.

29 June 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

Hey Max, that’s brilliant! We’re glad Josh could sort everything out so quickly and help things go seamlessly for you at our Bloomfields Bangor branch. Thank you so much for the amazing 5⭐ review! – Three Social Media Team

Rated 5 out of 5 stars

Josh was a great help to get my sound…

Josh was a great help to get my sound working again on my phone.

27 June 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)


Hey Kathleen! Thanks for your feedback, Josh always go the extra mile to make sure everything feels just right. We’re always here if you need us. ☺️ — Three Social Media Team

Rated 5 out of 5 stars

Holly was great setting up my a57

Holly was great setting up my a57. Brilliant service would reccomend!

17 June 2026
Unprompted review
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Reply from Three UK - 3Store Bangor (NI)

That’s impressive 🎯 John, we are glad Holly and our team provided such expert care to complete your A57 setup, and we appreciate your shout-out. -Arvind

Rated 5 out of 5 stars

Very Helpful.

Josh was very helpful getting my phone calls working again!

9 June 2026
Unprompted review
Three UK - 3Store Bangor (NI) logo

Reply from Three UK - 3Store Bangor (NI)

Thanks for sharing, 🎉 David! Josh clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish

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