I had a big issue on my account regarding bill that was taken out and it was a lot of money. Went back and fourth numerous times with contact team. No resolution until I came to three Accrington and c... See more
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Friendly face from Kamran who ensured me that they could help set up my I phone properly for me- so grateful for this as I am someone who doesn’t feel confident with phones. Knew straightaway what upg... See more
Company replied
Great service every time. Kamran has dealt my contracts for alot of years and wont go anywhere else. 3 also great network never have any issues and any minor issues had have been dealt with quickly an... See more
Company replied
I went into 3 store with family with no intention of joining 3...first of all we had a very warm welcome from staff and as family were buying products i also enquired getting sim only contract if pric... See more
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Company details
About Three UK - 3Store Accrington
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
25a Broadway, BB5 1ES, Accrington, North, United Kingdom
- 01254237750
4.8
Excellent
71 reviews
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Went to 3 shop for help with my…
Went to 3 shop for help with my tablet.. Hamza in the shop was totally amazing.. very helpful and patient.. l would highly recommend .. thanks Hamza
16 October 2026
Unprompted review
Reply from Three UK - 3Store Accrington
A big thank you for the fantastic 5⭐ review! 🎉 We're delighted that Hamza's knowledge and friendly support made such a great impression, and that he was able to get your device fixed for you. 😊 We appreciate your recommendation. - Three Social Media team.
Zayn was amazing thank you very much to…
Zayn was amazing thank you very much to the team and best of luck at uni! 👌🏻🤩
16 October 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Hello Dan, it's great to know Zayn and the team were able to help and make everything easy for you. Thank you for your 5 ⭐ review. - Three Social Media Team
Very helpful young lady.
Very helpful young lady.
Muskaan helped me get a deal on a new tablet. She was so easy to talk to
3 October 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Hey Karen, thank you for taking the time to leave us an amazing 5⭐ review! 😊It's wonderful to know that Muskaan helped you explore your options and left you feeling confident in your choice.-Three Social Media Team
Staff friendliness and knowledge.
2 October 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Wow, thank you for the glowing review, Geoff! ✨ We're delighted to hear our team made such a great impression during your visit. – Three Social Media Team
Was able to get help from one of the…
Was able to get help from one of the workers Muskaan straight away and we were able to easily get sorted out with our requests.
11 September 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Thanks so much, Xavier! 🎉 We’re so happy Muskaan could help you get exactly what you wanted. Enjoy your day, you’re awesome! ♥️ — Three Social Media Team
Fantastic service
Everything clearly explained so there were no doubt as to what I was signing up for. Friendly staff, very knowledgeable on the products, and fantastic service.
10 September 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Hello Adam, it's great to know that everything was clearly explained so you felt confident signing up. Thank you for the 5 ⭐ review. - Three Social Media Team
Lovely staff who fixed my contacts
Lovely staff who fixed my contacts
Love Hamza and Kamran, what great young chaps
9 September 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Hi Joseph, thank you for your review. It's great to know Hamza and Kamran helped make your visit such a positive one. Your feedback means a lot to us.
Three Social Media Team
shahid was very helpful sorted my top…
shahid was very helpful sorted my top up and spoke to service absolutely amazing gentlemen
7 September 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Hey Sami! Thank you so much for the ⭐⭐⭐⭐⭐ review about Shahid. It's fantastic that your top-up was sorted out so easily with his guidance. We're always here if you need us again in the future! 😉 — Three Social Media Team
Super friendly and great service
6 September 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Hi Madison, thanks for taking the time to leave a review. We're delighted to know your visit was a positive one and that you felt well looked after throughout.— Three Social Media Team
Great customer service from Zayn
We were assisted by Zayn. He was absolutely great. Helped us with getting 2 new phones - made the process easy and explained everything we needed to do in regard to our trade in.
29 August 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Thank you for sharing your experience! We're delighted that Zayn made getting your new devices effortless and the whole process seamless. ✨ — Three Social Media Team
Muskaan was very professional and…
Muskaan was very professional and helpful
24 August 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Hi Nafisah, we're so pleased to know that Muskaan was able to assist you so effectively. Your kind recognition means a lot.
– Three Social Media Team
Staff was friendly and helpful.
Muskaan was friendly and helpful.
Helped us get a good deal on a handset and a sim only deal.
24 August 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Hi Mariam, thank you for taking the time to share your feedback. We're delighted to hear that Muskaan was friendly and helpful, and that she assisted you in finding a great deal on both a handset and a SIM-only plan.
Three Social Media Team
Zayn was brilliant
Zayn was brilliant - only called in to have a look at the new phone, Zayn allowed me to have a play around with the demo version of the Galaxy Ultra Fold and on the spot upgraded my contract, very friendly and supportive, talked through everything, options etc!
18 August 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Amazing, Gareth! We’re glad to hear that Zayn provided a positive experience and was able to assist you. Your feedback means a lot to us. – Three Social Media Team
Shahid was amazing at sorting…
Shahid was amazing at sorting everything out. Great customer service
15 August 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Hi Kimberley, we’re pleased Shahid made such a positive difference during your experience. It’s great to know his support was appreciated. — Three Social Media Team
Great service and communication
Great service and communication. Friendly sales team
15 August 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Thank you for your kind words, Claire! We’re so pleased our sales staff made your experience smooth and pleasant. 🌟 – Three Social Media Team
Very nice customer service helped me shahid
Very nice customer service helped me with everything I need and very happy with the service
10 August 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Hi Lawson. Thank you so much for taking the time to share your positive experience. We are thrilled to hear you received such helpful service and that you are happy with everything.— Three Social Media Team
Kamran the superstar
Well Kamran, what can I say. Absolutely gone above and beyond for me. Very professional and knowledgeable and efficient, with a few laughs along the way. Cannot thank you enough! - Lauren
6 August 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Hi Loz, thank you so much for sharing your experience. We're thrilled to hear that Kamran looked after you so well by combining great expertise with a friendly touch. Your kind feedback truly means the world to our team. 😇 Three Social Media Team
Great friendly service very helpful
Great friendly service very helpful
5 August 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Hi Waseem, thank you for sharing your kind words. We're glad the support you received made such a positive impression. 😇 - Three Social Media Team
Is pretty good free sim replacement low…
Is pretty good free sim replacement low price same contract and cheap broadband Wi-Fi contract is so worth it i recommend it
10 July 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Hi Corey. It is brilliant to hear that you are enjoying your competitive rates and that our connectivity options are proving to be such great value.— Three Social Media Team
I had a big issue on my account…
I had a big issue on my account regarding bill that was taken out and it was a lot of money. Went back and fourth numerous times with contact team. No resolution until I came to three Accrington and colleague Shahid Javed resolved everything instantly. I am ever so grateful such a fantastic person so understanding.
8 July 2026
Unprompted review
Reply from Three UK - 3Store Accrington
That’s amazing to hear, Maria! ✨ We’re sorry to hear about the inconvenience you experienced, but we’re so glad Shahid at our Accrington branch could step in and fix everything for you. Thank you for sharing your lovely feedback! — Three Social Media Team
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