Thorneycroft Solicitors Reviews 

1,079
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being professional, supportive, and extremely helpful throughout property sales and personal injury claims. People deeply appreciate the clear communication and remarkably fast responses, noting that legal experts successfully make traditionally stressful procedures completely smooth. Though some customers experienced minor drawbacks, mentioning that certain cases took longer to process due to unexpected backlogs or extended completion periods. A few other people also felt that responsiveness could occasionally lag, with some reviewers noting they needed to follow up directly to receive ongoing updates on their files.

What people talk about most

Staff

Reviewers express immense satisfaction with the staff, frequently highlighting their efficiency,... See more

Service

Customers consistently note positive experiences with service, highlighting great communication, swift... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently expressing deep appreciation for the... See more

Claim

Customers had great satisfaction with their claim process, praising the exceptional professionalism,... See more

Response time

Clients share positive opinions on response time, frequently highlighting prompt communication and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

William Pembleton took over our case a few months back and has been extremely attentive and quick with anything that needs doing. Very on the ball. No questions have been to much trouble for him... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ We recently used Lisa’s services to buy and sell our home, and I genuinely can’t speak highly enough of her. From start to finish, she was absolutely brilliant—professional, proactive,... See more

Company replied

Rated 5 out of 5 stars

Claire and Lisa were excellent. Purchase went through like a dream, sale was quite Tricky due to buyers solicitors not accepting indemnity. Lisa tried many things to push it through and eventually it... See more

Company replied

Rated 5 out of 5 stars

Claire Newsome, helped ease a difficult time during the completion of the property exchange of our late parents home. She was prompt with communications and clear with her information. The process... See more


Company details

  1. Lawyer

Written by the company

Thorneycroft Solicitors are a leading law firm, delivering high quality professional legal services and advice to individuals and their families. Founded in 1990, we have offices in Macclesfield, Holmes Chapel, and Whaley Bridge, but we look after the needs of clients wherever they are located throughout the UK. Our solicitors and legal specialists cover a wide range of professional legal services, offering a lifetime of legal care including Divorce and Family law, Conveyancing, Wills, Probate, Lasting Powers of Attorney, Clinical Negligence and Accidents at work and provide the very best advice as well as the highest levels of customer care. For further information visit our website www.thorneycroftsolicitors.co.uk or contact us on 01625 503444.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

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4.8

All reviews

(1,079)

82 reviews in the last 12 months

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Rated 5 out of 5 stars

Claire Newsome

Claire Newsome, helped ease a difficult time during the completion of the property exchange of our late parents home.
She was prompt with communications and clear with her information.
The process was efficiently manages and we felt fully informed, thank you.
Chris & Richard May

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Alistair Bailes and his team

Alistair Bailes and his team, handled my personal injury claim, efficiently and with great professionalism. Ultimately and most importantly, because of their work, my case was brought to a successful conclusion. I would not hesitate, to recommend Alistair and his team at Thorneycroft.

17 August 2026
Unprompted review
Rated 3 out of 5 stars

Thorneycroft acted for me in selling my…

Thorneycroft acted for me in selling my property I feel like 19 weeks to complete on a empty house with no chain was excessive.
I cannot blame this solely on Thorneycroft because obviously the buyers solicitor was involved in the transaction also.
I feel the whole process needs to improve and cut a lot of the red tape which is slowing down the sale.

14 August 2026
Unprompted review
Rated 5 out of 5 stars

My experience with Thorneycroft Solicitors

I had an excellent experience with Thorneycroft Solicitors, particularly Tasneem Doodhwala, who handled my personal injury claim from start to finish.

Tasneem was professional, approachable and always kept me informed throughout what was a long and sometimes stressful process. She took the time to explain everything clearly, answered my questions promptly, and made sure I understood my options at every stage.

Although my case presented challenges, I always felt that Tasneem was working hard to achieve the best possible outcome for me. Her advice was honest, realistic and based on my best interests, and I genuinely appreciated her support and guidance throughout.

I would like to thank Tasneem and everyone at Thorneycroft Solicitors for their hard work and dedication. I wouldn't hesitate to recommend them to anyone looking for knowledgeable and professional legal representation.

Thank you again for all your help.

4 August 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely super swift service ( again)…

Absolutely super swift service ( again) Kamila as always is fantastic, keeps me right on the legals and looks after and protects my interest at all times and advises accordingly. They really are on your side and help you. Thanks again!

31 July 2026
Unprompted review
Rated 4 out of 5 stars

I had an accident at work around 3…

I had an accident at work around 3 years ago, Thorneycroft Solicitors won my case and Mr William Pembleton was instrumental in this against a multinational company, I couldn't recommend them more for someone who is in my situation, even after all this time and pain, the moral victory alone is enough.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Sale of 87 Eastgate Flat Macclesfield

Greg has been first class. Great comms and moved at pace

Provided excellent advice throughout the 8 week process

16 July 2026
Unprompted review
Thorneycroft Solicitors logo

Reply from Thorneycroft Solicitors

Thank you for taking the time to leave us a review, we really appreciate it.

If we can be of any further assistance please do not hesitate to contact us.
Regards Thorneycrofts

Rated 5 out of 5 stars

I was very happy with how Thorneycroft…

I was very happy with how Thorneycroft solicitors handled my recent convayancing. Grace and Claire were really helpful and I felt like nothing was to much trouble

15 July 2026
Unprompted review
Thorneycroft Solicitors logo

Reply from Thorneycroft Solicitors

Thank you for taking the time to leave us a review, we really appreciate it.

If we can be of any further assistance please do not hesitate to contact us.
Regards Thorneycrofts

Rated 5 out of 5 stars

Excellent Won my case highly recommend

Excellent Won my case highly recommend

11 July 2026
Unprompted review
Thorneycroft Solicitors logo

Reply from Thorneycroft Solicitors

Thank you for taking the time to leave us a review, we really appreciate it.

If we can be of any further assistance please do not hesitate to contact us.
Regards Thorneycrofts

Rated 5 out of 5 stars

After having a fall on holiday

After having a fall on holiday, Thorneycroft guided me through my claim.
Explained everything, kept me updated with developments.
Very helpful

30 June 2026
Unprompted review
Thorneycroft Solicitors logo

Reply from Thorneycroft Solicitors

Thank you for taking the time to leave us a review, we really appreciate it.

If we can be of any further assistance please do not hesitate to contact us.
Regards Thorneycrofts

Rated 5 out of 5 stars

Alistair handled our claim throughout

Alistair handled our claim from Dec 2021 and he was extremely professional, courteous and collaborative throughout the whole process right up to conclusion in June 2026. I hesitated at first but the communication was clear and there was absolutely no pressure whatsoever. I questioned him several times on any potential personal costs but he reassured me several times on the process steps and i am glad he was always spot on. Thanks Alistair and team !! Highly recommeded

19 June 2026
Unprompted review
Thorneycroft Solicitors logo

Reply from Thorneycroft Solicitors

Thank you for taking the time to leave us a review, we really appreciate it.

If we can be of any further assistance please do not hesitate to contact us.
Regards Thorneycrofts

Rated 5 out of 5 stars

Thank you to Alistar for taking care of…

Thank you to Alistar for taking care of my case! His professionalism and communication were excellent!
Quick response to emails and phone calls.
Highly recommend !!!

15 June 2026
Unprompted review
Thorneycroft Solicitors logo

Reply from Thorneycroft Solicitors

Thank you for taking the time to leave us a review, we really appreciate it.

If we can be of any further assistance please do not hesitate to contact us.
Regards Thorneycrofts

Rated 4 out of 5 stars

Good communication.

Due to several setbacks, our house sale took 12 months to complete. Greg, though, through his excellent communication skills & kind manner, helped us greatly through this stressful period in our lives. We would highly recommend him for conveyancing if you use Thorneycroft

12 June 2026
Unprompted review
Thorneycroft Solicitors logo

Reply from Thorneycroft Solicitors

Thank you for taking the time to leave us a review, we really appreciate it.

If we can be of any further assistance please do not hesitate to contact us.
Regards Thorneycrofts

Rated 5 out of 5 stars

Alistair Bailes

Alistair Bailes, was amazing from start to finish, and ensured that everything went smoothly and on time. He gave plently of great advice and ensured that I felt comfortable with all choices I had to make.

Thanks Alastair 😊

1 June 2026
Unprompted review
Thorneycroft Solicitors logo

Reply from Thorneycroft Solicitors

Thank you for taking the time to leave us a review, we really appreciate it.

If we can be of any further assistance please do not hesitate to contact us.
Regards Thorneycrofts

Rated 5 out of 5 stars

William Pembleton was assigned to me in…

William Pembleton was assigned to me in February 2024 he left the company towards end of last year but returned so I was grateful he was assigned to me again. My case is almost over after 28months he has been brilliant gets back to you straight away happy to explain anything you don’t understand which has made the process easier

17 June 2026
Unprompted review
Thorneycroft Solicitors logo

Reply from Thorneycroft Solicitors

Thank you for taking the time to leave us a review, we really appreciate it.

If we can be of any further assistance please do not hesitate to contact us.
Regards Thorneycrofts

Rated 5 out of 5 stars

We found the solicitors to be very…professional

We found the solicitors to be very professional extremely helpful.
understanding and very patient grace and Claire kept us informed all along the sale of the house we were buying at times it was very tedious but with them we got through it all a massive big thank you

22 May 2026
Unprompted review
Thorneycroft Solicitors logo

Reply from Thorneycroft Solicitors

Thank you for taking the time to leave us a review, we really appreciate it.

If we can be of any further assistance please do not hesitate to contact us.
Regards Thorneycrofts

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