Thompson & Morgan Reviews 

Plants delivered in very good condition at a competitive price.

Such a shame, The product and order was 10/10. But NEVER order from this company. When they have your email address the junk email adverts and sales emails are overwhelming and no matter how hard you try it won’t stop!! I’ve emailed and emailed , tried to unsubscribe but it doesn’t stop. Do not let this company get your email address!!!!!

I waited weeks for my order to arrive, only to find it was delayed. Once I’d waited past the date I should have received it, I got an email saying the order status was ‘cancelled’ No apologies, no alternative, nothing. Then I hear it’s going to take 7-10 working days to reimburse me.
Terrible service. Well, no service.

Three baskets were totally trashed
I have pictures but can,t find an email to send them to you
Really upset
I expected better from you

Always get good healthy plants from T&M. Always well packaged and protected. Never had any problems with replacement when necessary. Friendly and knowledgeable customer services

Purchase took a long time to get delivered and the plant looks dead. Hopefully it recovers.

If i could give 0 stars I would,placed an order end of June, arrived yesterday half the order canceled and refund only given when half the order arrived,I would say the hanging basket was not of the best quality flowers,I wont be ordering again thank you !!!

I expected delivery of 4 hanging baskets within a week of ordering but 3 weeks down the road was advised of new delivery dates. 3 baskets one week and the other the next. The contents of baskets already changed. First delivery dste missed and called asking whst happened. Was emailed next day and advised all bar 1 cancelled with refund due. Not received yet

Quick efficient service.
Replaced empty seed packet with no fuss or bother.

Delivery was labelled despatch next day
It was a week late. I had to phone and find out what was happening
20 minutes of my life I’ll never get back!

Wait long time for baskets . Than told can not deliver not very good

Thompson & Morgan have always been
Simply The Best best quality plants best information videos and best customer care service

NEVER GOT THE ITEMS. ORDER WAS CANCELLED AS ITEMS NOT AVAILABLE.

Was. Refunded.in.ful.for
Non delivery after

Always send out top rated plants!
A little disappointed that my order for the reduced price ready planted baskets, was delayed twice & then cancelled but understand if not up to their standards!

It was very easy to order Winter plug plants, following an offer. They will be delivered at the end of August.

The box has been broken on the side with a big hole. The plant had broken stems and leaves.

Only part of the order was able to be fulfilled, unfortunately. However, the flower basket the DID arrive was absolutely beautiful. And the refund on the remainder of the order was dealt with well. I would definateltly order again.

good value for money. packed well. would recommend.