Thistle Reviews 

1,134
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 26 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the excellent quality, freshness, and delicious taste of the meals, highlighting innovative flavors and healthy ingredients. Many appreciate the convenience of nutritious, plant-based options, making healthy eating easier. Reviewers also value the company's sustainability efforts, particularly the reusability of delivery bags and ice packs. However, some people were dissatisfied with aspects of the service. Several customers experienced significant delivery issues, including failed attempts, incorrect bag placement, and missing items, with reports often unaddressed. A few others found food quality inconsistent, mentioning spoiled or inedible meals, tasteless dishes, or hard components. Some reviewers encountered difficulties with order management, such as changing orders or being charged for services not received.

What people talk about most

Product

Users describe ambiguous interactions with product, with many praising the convenience, nutritious meals, and... See more

Quality

Customers consistently note positive experiences with quality, praising the fresh ingredients, excellent... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reporting positive experiences such as... See more

Service

People report ambiguous experiences with service, with some expressing strong dissatisfaction due to issues... See more

Order

Reviewers highlight ambiguous aspects of order, with some customers appreciating the convenience of ordering... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Let me start by saying the food is amazing, I was very skeptical but I love it! Here is the big but, it’s a week long food program and the food expires on Thursday?! I’m trying to figure out how to or... See more

Rated 5 out of 5 stars

I love that Thistle's food is actually all GOOD for you - real vegetables, real proteins, and tasty and not-too-sweet sauces (trying to avoid all the sneaky sugar!). Even the desserts feel like a bi... See more

Rated 5 out of 5 stars

I started Thistle meal delivery a few months ago. I am BLOWN AWAY by the food. The quality, variety, and flavor are truly amazing. I never thought a meal delivery service could be this good. I'm so gr... See more

Rated 5 out of 5 stars

I am so glad I decided to go with this subscription. I have tried several others, but the quality, freshness, and taste of these meals is superb! Every time I have a meal I feel I am doing something g... See more


Company details

  1. Meal Delivery
  2. Fitness and Nutrition Service
  3. Food Producer
  4. Online Food Ordering Service

Written by the company

At Thistle, we believe in marrying the power of nutrition with the allure of delicious food. Our plant based meals are designed by nutritionists and crafted by chefs. They are something you'll not just relish but genuinely crave. No more compromising between health and taste, because with us, you get the best of both worlds. Each dish is prepared with the freshest ingredients, ensuring not only taste but also the health factor is uncompromised. Our ready-to-eat meals are perfect for busy professionals, health enthusiasts, or anyone looking to enjoy a hearty and nutritious meal without the hassle of cooking. With an ever-changing, diverse menu that caters to various taste buds, you can customize your weekly menu based on your preferences, dietary restrictions, or health goals. And the best part? These scrumptious meals are delivered right to your doorstep, ensuring you always have a nutritious option at hand. Our meals are gluten and dairy free, and are designed for flexitarians, vegetarians, or vegans, that are looking to make eating delicious, healthy meals and easy choice. We also offer a flexible subscription model. Feel free to pause your orders anytime, making it convenient for when you're out of town or just want a break. Dive into a world where taste meets health with Thistle and enjoy plant-forward nutrition for a life-changing impact.


Contact info

3.6

Average

TrustScore 3.5 out of 5

1K reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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3.6

All reviews

(1,134)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

Thistle is an excellent experience…

Thistle is an excellent experience overall. We like or love most of the meals, the food is usually delicious, and I feel like it is healthier for us. It is so convenient to have the meals delivered right to our home, and the cost per meal is less than we would spend on takeout.

24 January 2024
Unprompted review
Rated 5 out of 5 stars

Delicious & nutritious

I am a longtime customer. I love the convenience of Thistle, but even more the consistently delicious ready-to-eat vegan meals & juices!! Deliveries are customizable with plenty of meal/snack/juice options & delivery dates. I'm a very happy customer. Thank you!!

24 January 2024
Unprompted review
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Reply from Thistle

Thanks so much for taking the time to share your feedback, Mayumi! We are thrilled to hear that we could ease the difficulty of food prep with our service :) It's such an honor to be a part of your healthy journey. We are truly grateful to have you in our community and look forward to serving you many more delicious plant-forward meals in the future! Thank you again for your kind words.

Rated 4 out of 5 stars

I’ve enjoyed many meals but I would…

I’ve enjoyed many meals but I would love to see more of a variety of vegetables and starches. There is often a mix of the same veggies and if you’re not a fan of one of them, it limits the selection.

24 January 2024
Unprompted review
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Reply from Thistle

Thanks for sharing your feedback on Thistle's meals Kris, though, we are sorry to hear the experience felt repetitive. We’re more than happy to pass this feedback along to our culinary team for careful consideration. We truly appreciate the time taken in giving us an honest review. If you have any other questions, please feel free to reach out to us at Thistle.co/contact. Thanks again!

Rated 3 out of 5 stars

I love a good healthy delivery but with…

I love a good healthy delivery but with the price increasing and no adjustment to the food it’s hard to justify. The amount of meat included is very little. And I am always sickened by the waste or the plastic. The meals get very repetitive and there should be other options besides a bowl and a salad. The soups are awful, don’t try them but I do looove the dessert; the bars especially! I love the concept and I continue to get it every once in awhile but I may look elsewhere because of these concerns. Recently the meals have been haphazardly put together. I am also curious about why the fats are always so high in every meal.

24 January 2024
Unprompted review
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Reply from Thistle

Thanks so much for taking the time to leave us an honest review. We'll be sure to pass along your feedback to our greater team. If you have not already done so, please head to Thistle.co/contact for any unresolved issues. Thank you again for your feedback it truly helps Thistle improve!

Rated 5 out of 5 stars

Thistle has literally saved my life

This all has literally saved my life - literally.

My husband and I both work intense jobs and we had a baby six months ago and since then our health is gone out the window with no time to cook. We wind up ordering GrubHub every night and I’ve gained weight and feel so unhealthy. it’s hard to find healthy takeout. I’m also vegetarian and he eats meat makes cooking even harder because I need to prepare two separate meals.

Enter thistle and our life has changed. Now I could have dinner for both of us ready in less than 10 minutes. The meals are healthy, very veggie forward and super delicious. I often take a scoop out of mine to feed the six months old since the ingredients are so wholesome.

Thanks again!

24 January 2024
Unprompted review
Thistle logo

Reply from Thistle

We appreciate you taking the time to leave us a review, Janel, and are so touched knowing we could ease the difficulty of food prep with our service :) It's an honor to be a part of both you and your family's healthy journey. Thank you again for your honest feedback. We look forward to serving many more healthy and delicious plant-based meals in the future :)

Rated 5 out of 5 stars

Thistle has been the perfect solution…

Thistle has been the perfect solution for me. I was trying to eat the 30+ plants/week to make my microbiome happy. My grocery bills were high, I threw out a lot of food, and I was about to give up. Then came along Thistle. I spend less on Thistle than I did on groceries. The food is not only nutritious, it's delicious. I tried a couple other services -- and they literally sent me ultra-processed ingredients -- what I was trying to get away from! I'm very grateful for Thistle!

24 January 2024
Unprompted review
Thistle logo

Reply from Thistle

Thank you for leaving us such a great review! We are elated to hear that you are loving Thistle so far :) Thistle's goal is to make plant-forward eating simple, accessible and  of course delicious. It warms our hearts to hear that this has been the case for you. We look forward to serving you many more healthy plant-based meals in the future!

Rated 4 out of 5 stars

Quality of Food and Service

CUSTOMER SERVICE: The several times I’ve contacted customer support, the issues have been promptly resolved. Some of those issues have been delivery-related; others have been user error with the website. However, my concern re: customer service is that it is challenging to contact the company on a non delivery-related issue.

FOOD: For the most part, I’m satisfied with the food options, particularly the wide range of low sodium options. Still feeling my way around the menu to determine where my food preferences best align. For example, while I like the way many of the dishes are seasoned, I’ve discovered that I’m not all that fond of the salads that use beans as the main protein source.

21 January 2024
Unprompted review
Rated 4 out of 5 stars

Good food! Not good packaging.

We enjoy the food a lot! It is certainly healthier eating than we’ve had before, and it’s made vegan cuisine an easier transition for us. However, I’d like to reiterate what was said below re: packaging. While I understand these things take time, Thistle has been promising reusable or compostable packaging for years with nothing yet. We were hopeful the “big announcement” this month had to do with new packaging, but were disappointed when it was only a branding shift (what are they doing with the old “reusable” delivery bags, btw? Trash?). Our town won’t accept the packaging for recycling (only the salad jars), so this is a lot to throw away. We’ve made a commitment this year to lessen our imprint, and unless the packaging changes soon, we will be phasing out our use of this service.

24 January 2024
Unprompted review
Rated 5 out of 5 stars

overall great lunch option

consistent and accurate deliveries. reasonable variety. food is always fresh. Overall, a great option to guarantee clean eating for 1-2 meals per day. I order lunches for the entire work week and feel great about improving this aspect of my diet.

24 January 2024
Unprompted review
Rated 5 out of 5 stars

Healthy and filling meals

This is probably the longest I have used a food delivery service. I think it has been over 4 months and I don’t plan to quit any time soon. I only order the dinners and lunches. I like that the meals are healthy and low carb almost meat free. The meals are hearty enough, and I find that it is overall cheaper and more time effective than if I did meal prep on my own. It works for my lifestyle, and I like that I don’t have to think about what to eat on a daily basis. I like that I can easily skip meals when I know I will out.

24 January 2024
Unprompted review
Rated 5 out of 5 stars

Thistle is amazing

Thistle is amazing - healthy and super convenient. I switched from Factor to have more variety and healthier meals. I love that thistle delivers twice a week so the meals are more fresh.

24 January 2024
Unprompted review
Rated 4 out of 5 stars

Thistle has made life so much easier…

Thistle has made life so much easier and I've lost about 15 lbs. I've been using Thistle for over 3 months now for our dinners and occasionally for lunches and both my husband and I enjoy the meals and the healthy ingredients. It's been worth every penny for us. My only issue is the plastic packaging. So I'm looking forward to when they're able to figure out a more sustainable option.

19 January 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely love and adore the food and…

Absolutely love and adore the food and this companies professionalism. This is saved my life as I am so so busy don’t have time for shopping cooking chopping all those nutritious delicious foods that are delivered to my doorstep fresh twice a week. Thank you so for your mission to help people eat healthy in this busy day and age that we live in.

24 January 2024
Unprompted review
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Reply from Thistle

Thanks for such a wonderful review, Catherine. We are thrilled to hear you are loving Thistle's meals and service so far and are truly honored to help alleviate the stress of meal prep through the busy work week. We look forward to serving you many more healthy and delicious plant-based meals and thank you again for the time taken in sharing your feedback!

Rated 4 out of 5 stars

Delectable bites

Love the food, the ease, and the options. But the Thistle app is poorly designed with terrible UX.

1 January 2024
Unprompted review
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Reply from Thistle

We truly appreciate your feedback, Alice! We're thrilled to hear that you are enjoying Thistle so far :) Thistle's goal is to make plant-forward eating easy, accessible and delicious. It warms our hearts to hear that this has been the case for you. Please know your feedback is being carefully reviewed by the appropriate teams. You can also head to Thistle.co/contact where our support team is always ready to assist.  Thank you again for the awesome review!

Rated 2 out of 5 stars

Thistle: Better when used sporadically

Thistle has inconsistent delivery, packaging issues, and repetitive meals. After four months of using it for all my food, I hate almost everything because I have eaten them all sooooo many timesssss and they don't add new options very frequently. I would say this service is better for people who only need it for a few meals a week, but not sustainable in the long run for people who are looking for variety.

24 January 2024
Unprompted review
Thistle logo

Reply from Thistle

Thanks for sharing your thoughts on Thistle's meals Victoria, we are sorry to hear the experience felt repetitive. We’re more than happy to pass this feedback along to our culinary team for careful consideration. If you have any other unresolved issues, please feel free to reach out to us at Thistle.co/contact. so we can help make it right. Thanks again for your honest review. It truly helps us improve!

Rated 3 out of 5 stars

Good service, lackluster food for the price

Thistle's service and product quality was fine for me, but it's not an easy switch if you're not accustomed to eating this many plants. I admit that it made me feel good to eat so "clean" for the 1.5 weeks I used the service, but sadly I got extremely sick of eating so much salad; I stopped looking forward to meals, didn't find them especially flavorful, and just felt bored with the selection.

19 January 2024
Unprompted review
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Reply from Thistle

Thanks for taking the time to share your honest review, Sara. We are sorry to hear the experience felt repetitive. We appreciate your feedback and have noted this internally. We strive to rotate meals on our menu as much as possible for the best customer experience. Your feedback is greatly appreciated as our culinary teams carefully consider feedback when planning future menus!

Rated 1 out of 5 stars

This company is horrible

This company is horrible ! Deliveries to the wrong address over and over . Promises to credit my account for the meals delivered wrong NOTHING ever credited . Food is ok half the time the other half its thrown in the trash . No phone number to call , only emails . Now that I am cancelling my service I have no ability to remove my credit card and CS will not help . HORRIBLE experience !

7 December 2023
Unprompted review
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Reply from Thistle

Hello LP, we appreciate your honest feedback and thank you for bringing this to our attention. Thistle is meant to be simple, convenient, and enjoyable, we apologize we didn't hold up to this standard. Please know that your feedback is being reviewed by the appropriate teams. If you have any unaddressed concerns, please reach out to Thistle.co/contact and one of our support specialists will take care of you. We truly appreciate you letting us know of your experience and hope we can turn this around. Thank you again for the time taken in providing your review. We hope you will give us the chance to make this right!

Rated 5 out of 5 stars

I like these meals a lot

I like these meals a lot. I like that the ingredients are organic and that there are options for meals with low sodium and with sauce on the side. A big problem I have with meal delivery is that the meals are often too salty and the fact that thistle puts the sauces on the side (for the most part) is a huge plus. I would like if more meals had the sauce on the side so I could use it at my discretion. I would love so macro bowl options for the colder weather too. Maybe some different whole grains like buckwheat, barley. Maybe some fresh organic fruit cups/salads? Thanks for creating healthy options!

16 November 2023
Unprompted review
Thistle logo

Reply from Thistle

We truly appreciate your feedback, Marly! We're thrilled to hear that you are enjoying Thistle so far :) Thistle's goal is to make plant-forward healthy eating easy, accessible, and of course delicious. It warms our hearts to hear that this has been the case for you.

We’re more than happy to pass this feedback along to our culinary team for careful consideration. Thanks again for such an awesome review!

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