Very pleased with the Edinburgh watch. I collect watches and this one with the red face and wooden strap is so different from the others. Original and well presented. The engraving on the back w... See more
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The ordering process & delivery was very efficient. The watch looks amazing in a beautiful presentation box! I ordered the Edinburgh watch for my husband, who has a love of watches & woodwork. So the... See more
Absolutely Excellent service, Beautiful good quality watch, and lovely engraving on the back, at no extra cost, plus presented in a well made wooden box, all in all a perfect 30th birthday present... See more
Loved the new 'sydney' watch recently received! It arrived to include a segment tool, helpful if required later down the track. Was also pleased the company planted a tree on my behalf for the wellb... See more
Company replied
Company details
Written by the company
We’re The Wood Look, a small family business in Stourbridge run by James and Sam. Since 2017 we’ve been engraving personalised wooden watches and bracelets, in walnut, oak, ebony, sandalwood and olive wood. Engraving is free on our quartz watches, and you’ll always see a preview before we engrave anything. We offer free UK delivery, accept returns even on engraved watches, and plant a tree for every order. Thanks for taking the time to leave us a review, we read every one.
Contact info
United States
- www.thewoodlook.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
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Great customer service
I had a watch with engraving bought for me as a present.
The watch required mending and all of the necessary parts were sent out immediately.
Fantastic customer service!
And I love my watch!
Lovely item
Lovely item, my partner was thrilled with the wooden watch . Questions I had were answered promptly by email, a fantastic item and service, I will ordering again. Thankyou
Watch arrived a few days after…
Watch arrived a few days after ordering. Comes in a nice box with the tools to change the strap size. Very easy to do and looks like a good quality watch. Very pleased with it and yhe process will definitely be using again.
What an impressive watch!
Read all the reviews to find the best wooden watch for a special 70th birthday present and I wasn't disappointed the watch was beautifully made.
My friend loved it.
It was lovely present for guests at our…
It was lovely present for guests at our wedding to find their name on their coaster. It would be better if is sealed, more protected from drinks.
Otherwise I would recommend it.
It’s good quality wood
It’s good quality wood. Was thinking that it would be a little bit bigger. But over happy with the quality of it.
Very happy customer
Looks more expensive than it actually is. The watch is just so lovely and stylish. It has a nice feel and nice weight to it. Was packaged beautifully and made a fabulous gift for my husband. I’m really pleased with the service and product received. Thank you
Perfect
Just what l wanted for a new home present, the coasters were ideal, well made, and lovely writing. Would buy from here again
walnut wood watch for my fiancé!
Bought a walnut wood watch for my fiancés birthday… he absolutely loves it and showed it off to every person he could at his party ♥️
Exactly as described, quick shipping, very well packaged and presented!
Its lime Wearing a Piece of natural Art…
It didn't take a very long time at all to receive the watch in the mail. It is much lighter in weight than the metal watches that I'm used to wearing. It looks really nice.
I ordered a kinetic watch for my…
I ordered a kinetic watch for my partner for his birthday, it arrived on time and looks fabulous. We both understand the nature of using a kinetic watch, though this watch is not keeping time throughout the day. When he enquired as to support to understand this or as for a replacement, we were told to send a video of the mistiming, this does not make sense ?! So we are now left with a fabulous looking watch in a box that does not work correctly and the a birthday present spoiled. will not be using your service again.
Updated as of 2/5/24 19:27
I'm sorry but a kinetic watch should NOT lose time while it is worn, as it should be kept wound while moving, this is the nature of a kinetic watch.
As for the re-sellable issue, one cannot be expected to wear a watch with the plastic cover still attached and the strap at wrong length!!!!!! When one purchases a product , you would think that it should be in perfect working condition. Very unhappy with this service, I will NOT be recommending this or any product to anyone. Really disappointed with the service and treatment on this. Especially when the company ethics on replanting trees etc was the reason why I chose this product and company....... # not impressed.

Reply from The Wood Look
I got a gift for my husband
I got a gift for my husband, and he really loves it.
Thank you 😊

Reply from The Wood Look
Fast delivery fantastic watch my…
Fast delivery fantastic watch my husband loves it bought for our 40th wedding anniversary.

Reply from The Wood Look
The watch looks amazing I love it I…
The watch looks amazing I love it I will be buying another.

Reply from The Wood Look
Quality product at fair price
Really speedy delivery and came with a fab kit to add/remove links. Communication was fab too. Couldn’t fault them.

Reply from The Wood Look
Very impressed
Great product, instructions were straightforward and delivered with care and within the timeframe.
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