THE best prices for quality cupcake boxes. My wife recently tasked me with finding cupcake boxes in bulk that she could use for her small catering business. Through a lot of searching I found The Van... See more
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Review summary
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Reviews shaping this summary
Great company. I had an issue with a crushed cake drum that was dealt with promptly and efficiently. Always use VV although I feel a £50 spend for free delivery is high compared to another company. Al... See more
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Everything was easy to find on the website and they let me know straight away when something was out of stock and the refund was immediate. All the items were as they looked in the picture and as desc... See more
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Great company. Always order from vanilla valley when i need cake decorating supplies. Good packaging of items and ive never had any issues. I usually order items once a year for decorating my children... See more
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Company details
- Cake Decorating Equipment Shop
- Bakery Equipment
- Baking Supply Store
- Craft Store
- Hobby Store
- Kitchen Supply Store
Written by the company
The Vanilla Valley prides itself in providing a complete range of cake decorating supplies and baking equipment for bakers of all abilities from hobby bakers to professionals. Since our establishment in 2008 as a manufacturer of acrylic cupcake stands, we have grown our ever-increasing catalogue to encompass all things cake and baking, and pride ourselves on being one of the UK's leading cake decorating retailers. Whether you need essentials such as cake drums, cake boxes, baking tins, sugar paste and food colouring, or tools for the latest cake trends, you should find it all at The Vanilla Valley at a competitive price. We stock from all of the leading brands including Renshaw, PME, Saracino, and more. Shop online or in our Cardiff store today!
Written by the company
- Free UK Shipping on Orders over £50
- For the lowest delivery charges shop at The Vanilla Valley. Our Standard delivery service is £3.99 or free over £50. Receive your order within 5 working days. Resctrictions apply.
- Trade Accounts
- If you're a regular baker or have a cake-making business then you might benefit from one of our Trade accounts. We offer discounted prices on all products, exclusive offers, and no setup fee! Minimum spends to maintain the accounts are low and there are no rewards to expire. Head to the website to apply - thevanillavalley.co.uk/warehouse-account.html
- Local Click and Collect
- If you live in Cardiff or the surrounding area we offer a Click and Collect service! Place an order on the website as normal and choose "Click and Collect" instead of one of our delivery options. Your order will be ready the next business day at our retail unit in Nantgarw, Cardiff.
Contact info
Unit 1 Cardiff Road, CF15 7SR, Nantgarw, United Kingdom
- sales@thevanillavalley.co.uk
- www.thevanillavalley.co.uk
4.7
Excellent
13K reviews
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Replied to 100% of negative reviews
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Excellent!
Excellent prompt service with top class product. I will definitely order again and highly recommend
20 July 2026
Reply from The Vanilla Valley
Hello,
We're delighted to hear that you were pleased with our prompt service and the quality of our products. Thank you for your review 😊
Really fast delivery competitive…
Really fast delivery competitive prices fantastic range of products
16 July 2026
Reply from The Vanilla Valley
Hello Ann,
Thank you so much for your review 😊 We're delighted to hear that you’re happy with our fast delivery, competitive prices, and wide range of products.
Reply from The Vanilla Valley
Hello Jane,
We're delighted to hear that you’re happy with our wide range of products and competitive prices. Thank you for your review 😊
Reply from The Vanilla Valley
Hello Jean,
We're delighted to hear that your orders are always well packaged, delivered quickly, and that you’re happy with the quality of our products. Thank you for your review 😊
Such efficient staff and customer…
Such efficient staff and customer service. The product I needed was a print that takes 2-3 working days but they understood my urgency and within 24hrs completed the request. I am forever grateful
15 July 2026
Reply from The Vanilla Valley
Hello Lisa,
We're delighted to hear that our team was able to assist you and help meet your urgent request. We always do our best to support our customers wherever we can, and we're so pleased that we could complete your order within the time frame you needed. Thank you for your lovely review 😊
Reply from The Vanilla Valley
Hello Lorna,
We're delighted to hear that you were happy with your order and that your delivery arrived within the expected time frame. Thank you for your review 😊
Returning customer
Returning customer - Best prices around - - can’t fault them and highly recommend
18 July 2026
Reply from The Vanilla Valley
Hello Sarah,
We're delighted to hear that you find our prices competitive and that you continue to have a great experience with us. Thank you so much for your review 😊
Always go to vanilla valley
Always go to vanilla valley, some items out of stock but they always email you when they become available, which saves on postage especially when you need other items if you are prepared to wait that is,p&p reasonable always arrive in good condition.
17 July 2026
Reply from The Vanilla Valley
Hello Barbara,
We're delighted to hear that you choose Vanilla Valley for your baking needs. We understand that waiting for items to come back into stock isn't always ideal, so we're pleased that our stock notifications help you plan your orders and save on postage where possible. Thank you so much for your review 😊
Always great price point for everything…
Always great price point for everything I need fantastic service
17 July 2026
Reply from The Vanilla Valley
Hello Helen,
We're so pleased to hear that you found our prices competitive and our service fantastic. Thank you so much for your review 😊
Reply from The Vanilla Valley
Hello Elizabeth,
We're delighted to hear that you were pleased with our products, communication, and fast delivery. Thank you so much for your review 😊
Always delivered promptly
16 July 2026
Reply from The Vanilla Valley
Hello,
We're delighted to hear that your orders are always delivered promptly. Thank you for your review 😊
Excellent product range at great…
Excellent product range at great prices, arrived very quickly with great communication throughout. Thank you!
13 July 2026
Reply from The Vanilla Valley
Hello Emily,
We're delighted to hear you were pleased with our product range, prices, speedy delivery, and communication. Thank you so much for your review 😊
Perfect supplier for all my baking needs
13 July 2026
Reply from The Vanilla Valley
Hello Tina,
We're delighted to hear we're your go to supplier for all your baking needs. Thank you so much for your review and custom 😊
Great choice
Great choice, fast delivery and always well packed. Love the little Thankyou sticker
15 July 2026
Reply from The Vanilla Valley
Thank you so much for your lovely review! We're delighted to hear you were happy with your purchase, our fast delivery, and the care we put into packing your order. We're especially glad you loved the little thank-you sticker, t’s a small touch that means a lot to us.
Always delivered promptly
Always delivered promptly. My go to company for all my cake decorating items.
16 July 2026
Reply from The Vanilla Valley
Thank you so much for your wonderful review! We're delighted to be your go to company for all your cake decorating supplies. It's great to hear that our prompt delivery keeps meeting your expectations. We truly appreciate your continued support and look forward to helping with your future creations. Happy decorating! 🎂😊
First time buying and I am happy with…
First time buying and I am happy with the service.
18 May 2026
Reply from The Vanilla Valley
Thank you for your kind review! We're so glad to hear that your first purchase was a positive experience.
Absolutely love the shop
Absolutely love the shop, has everything I needed and more. Customer Service was amazing. Will definitely be back.
15 July 2026
Reply from The Vanilla Valley
Thank you so much for your fantastic review! We're thrilled to hear you found everything you needed, and even more! It's especially wonderful to know our customer service made such a positive impression. We truly appreciate your support and can't wait to welcome you back again soon. Happy decorating! 😊
My order arrived fairly quickly
My order arrived fairly quickly. I haven’t used it yet - hence the 4 star review
12 July 2026
Reply from The Vanilla Valley
Thank you for your review! We're glad your order arrived quickly. We hope the product meets your expectations once you've had a chance to use it.
Great company to do business with
Great products, amazing prices and arrived on time exactly as all previous orders.
A brilliant company to do business with.
15 July 2026
Reply from The Vanilla Valley
Thank you so much for your wonderful review! We're delighted to hear you're happy with our products, prices, and reliable delivery. It means a lot to us that we've consistently met your expectations. Thank you for your continued support and for recommending us
Always very quick from ordering till…
Always very quick from ordering till delivery. Products always good and a fair price
5 June 2026
Reply from The Vanilla Valley
Hello Lorraine,
We're delighted to hear that you're consistently happy with our quick delivery, the quality of our products, and our prices. Thank you for your review 😊
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