THE best prices for quality cupcake boxes. My wife recently tasked me with finding cupcake boxes in bulk that she could use for her small catering business. Through a lot of searching I found The Van... See more
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Review summary
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Reviews shaping this summary
Great company. I had an issue with a crushed cake drum that was dealt with promptly and efficiently. Always use VV although I feel a £50 spend for free delivery is high compared to another company. Al... See more
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Everything was easy to find on the website and they let me know straight away when something was out of stock and the refund was immediate. All the items were as they looked in the picture and as desc... See more
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I love this little business. I have ordered online and also visited their store. They are fabulous. Postal deliveries are always quick and packaged well. Their customer service is second to none and... See more
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Company details
- Cake Decorating Equipment Shop
- Bakery Equipment
- Baking Supply Store
- Craft Store
- Hobby Store
- Kitchen Supply Store
Written by the company
The Vanilla Valley prides itself in providing a complete range of cake decorating supplies and baking equipment for bakers of all abilities from hobby bakers to professionals. Since our establishment in 2008 as a manufacturer of acrylic cupcake stands, we have grown our ever-increasing catalogue to encompass all things cake and baking, and pride ourselves on being one of the UK's leading cake decorating retailers. Whether you need essentials such as cake drums, cake boxes, baking tins, sugar paste and food colouring, or tools for the latest cake trends, you should find it all at The Vanilla Valley at a competitive price. We stock from all of the leading brands including Renshaw, PME, Saracino, and more. Shop online or in our Cardiff store today!
Written by the company
- Free UK Shipping on Orders over £50
- For the lowest delivery charges shop at The Vanilla Valley. Our Standard delivery service is £3.99 or free over £50. Receive your order within 5 working days. Resctrictions apply.
- Trade Accounts
- If you're a regular baker or have a cake-making business then you might benefit from one of our Trade accounts. We offer discounted prices on all products, exclusive offers, and no setup fee! Minimum spends to maintain the accounts are low and there are no rewards to expire. Head to the website to apply - thevanillavalley.co.uk/warehouse-account.html
- Local Click and Collect
- If you live in Cardiff or the surrounding area we offer a Click and Collect service! Place an order on the website as normal and choose "Click and Collect" instead of one of our delivery options. Your order will be ready the next business day at our retail unit in Nantgarw, Cardiff.
Contact info
Unit 1 Cardiff Road, CF15 7SR, Nantgarw, United Kingdom
- sales@thevanillavalley.co.uk
- www.thevanillavalley.co.uk
4.7
Excellent
13K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
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Reply from The Vanilla Valley
Hello,
Thank you for your review 😊 We’re delighted to hear you continue to find our service quick, efficient and reliable.
Reply from The Vanilla Valley
Hello Irene,
We’re delighted you were happy with your purchase and enjoyed the range we offer. Thank you so much for your review 😊
Reply from The Vanilla Valley
Hello Jane,
We’re so pleased to hear that ordering was easy, your delivery arrived on time, and you were happy with the product. Thank you for your review 😊
Always love looking at the things you…
Always love looking at the things you sell thank for my last buy it was very helpful xx
5 August 2026
Reply from The Vanilla Valley
Hello Jennifer,
We’re delighted to hear that you always enjoy browsing the things we sell and that your recent purchase was helpful. Thank you so much for your review 😊
Very helpful
Everything was easy to find on the website and they let me know straight away when something was out of stock and the refund was immediate. All the items were as they looked in the picture and as described and the delivery service was great
3 August 2026
Reply from The Vanilla Valley
Thank you so much for your wonderful review! We’re delighted to hear that you found everything easy to navigate, and that our communication around the out-of-stock item and refund was prompt. It’s fantastic to know you were happy with the products and delivery service too.
Reply from The Vanilla Valley
Thank you for your lovely review! We’re delighted to hear you found our service quick and efficient. We really appreciate your feedback
What a great company
What a great company. Very comprehensive list of products and a few I wasn’t expecting.
Really reasonably priced and delivery was very quick, with the items packed well.
Thanks so much
25 July 2026
Reply from The Vanilla Valley
Thank you so much for your lovely review! We’re delighted you were impressed with our range, prices and speedy delivery. It’s great to hear everything arrived well packed too.
THE best prices for quality cupcake…
THE best prices for quality cupcake boxes. My wife recently tasked me with finding cupcake boxes in bulk that she could use for her small catering business. Through a lot of searching I found The Vanilla Valley and then compared their prices with other online retailers. I wasn't sure about the quality but I decided to order a few and let my wife decide. When they arrived she was very well pleased and regretted buying from anywhere else. She said the quality is far superior to others she has used and said the price is outstanding. When the wife is happy, everyone is happy.
5 August 2026
Reply from The Vanilla Valley
Thank you so much for such a fantastic review! We’re delighted that your wife was so pleased with the quality of our cupcake boxes and that you found our prices outstanding. We’re especially happy to hear we could help with her catering business — and we completely agree, when the wife is happy, everyone is happy! 😄
Reply from The Vanilla Valley
Thank you so much for your lovely review! We’re delighted to hear you’ve always found our team polite and friendly.
Easy to use website
Easy to use website. Good selection of products at a reasonable price. Quick delivery.
2 August 2026
Reply from The Vanilla Valley
Thank you for your lovely review! We’re so pleased you found our website easy to use and were happy with our product selection, prices and quick delivery.
Reply from The Vanilla Valley
Thank you for your lovely review! We’re delighted to hear you were happy with the quality, careful packaging and prompt delivery.
Always reliable
Always reliable, speedy delivery, customer service excellent, I have never been let down
5 August 2026
Reply from The Vanilla Valley
Thank you so much for your continued support and fantastic feedback! We’re delighted to hear you’ve always found us reliable, with speedy delivery and excellent customer service. It means a lot to know we’ve never let you down. 😊
Quality product at very good price with…
Quality product at very good price with quick delivery. Thank you
4 August 2026
Reply from The Vanilla Valley
Hello Tina,
We’re delighted to hear you’re happy with the quality, price, and quick delivery. Thank you so much for your review 😊
Love every experience with vanilla…
Love every experience with vanilla valley x I’ve ordered the drips to try this time x bulk ordered on my Masonite boards, cake boxes and cupcake boxes too x
1 August 2026
Reply from The Vanilla Valley
Hello Gillian,
We are thrilled to hear that you are happy with the service and products. Thank you so much for your review 😊
Reply from The Vanilla Valley
Hello Richard,
We’re delighted to hear that you were happy with the quick delivery and that everything arrived as described. Thank you so much for your review 😊
Reply from The Vanilla Valley
Hello David,
We’re so pleased to hear that you found it easy to place your order and were happy with the quick delivery. Thank you so much for your review 😊
A great company
A great company, well packaged and quick delivery. Will definitely use again.
31 July 2026
Reply from The Vanilla Valley
Hello Deb,
We’re delighted to hear that you were happy with your order, packaging and speedy delivery. It’s fantastic to know you’ll be using us again. Thank you so much for your review 😊
The product ordered was excellent…
The product ordered was excellent (vanilla butter icing & colour paste ) East to use & tasted great too.
2 August 2026
Reply from The Vanilla Valley
Hello Angela,
We are so pleased to hear that you are happy with the products. Thank you for your review 😊
Renshaw icing
Ordered Renshaw icing on next day delivery. Arrived well packed and on time. Vanilla valley, my go to everytime. Highly recommend for all your baking needs.
2 August 2026
Reply from The Vanilla Valley
Hello Helen,
We’re delighted to hear that your Renshaw icing arrived well packaged and on time with our Next Day Delivery service.
It means so much to know that Vanilla Valley is your go to for all your baking needs! Thank you for your lovely review and custom 😊
Reply from The Vanilla Valley
Hello Jen,
We’re delighted to hear that you’re very pleased with your order. Thank you for your review 😊
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