The Tonic Reviews 

371
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

This is a very absurd experience. I ordered through Übereats and then my order is missing. Übereats told me to call the tonic and the manager there told me that I will call Übereats. not to mention, t... See more

Rated 3 out of 5 stars

I love everything about this product and the company is a pleasure to deal with. However, my bottle is somewhat faulty and it doesn't work very well which is disappointing considering it cost £80.

Company replied

Rated 5 out of 5 stars

You know when you're blown away by product quality, tailored advice and unsurpassed customer service and you think, blimey, I'm going to write a review and then months go merrily by, possibly beca... See more

Company replied

Rated 5 out of 5 stars

What a fantastic company, amazing top quality products and just a pleasure to buy from. ⭐️⭐️⭐️⭐️⭐️ The 8% soluble has done absolute wonders for me , it’s helped my sleep pattern, my chronic nerve pai... See more

Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service
  3. Tea Store
  4. Wellness Center

Information provided by various external sources

Be part of a well-being revolution happening right now as we return to nature for nurture with the purest, most effective CBD products available.


Contact info

3.5

Average

TrustScore 3.5 out of 5

371 reviews

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3.5

All reviews

(371)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Informative and friendly service

When I contacted the Tonic Tribe I was a complete novice. I got excellent advice on which produce would suit my circumstances the best and was very happy with the service I received.

16 June 2021
The Tonic logo

Reply from The Tonic

Ah, I remember talking with you! Lovely review, thank you so much, Kate

Rated 5 out of 5 stars

Excellent service

Excellent service, as always

15 June 2021
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Reply from The Tonic

We do try! Thanks for reviewing us Mo, you're the best. Kate x

Rated 5 out of 5 stars

Tastes nice

Tastes nice, refreshing and light. I cant explain how I feel or if I feel any different. Its an expensive investment.

15 June 2021
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Reply from The Tonic

It's a subtle creature CBD, sometimes it's good to give it a break for a few days to assess how you're feeling without it. Only then do you realise "ooo that pain has returned I'd forgotten about" or "cripes my sleep is rubbish without it" x Kate

Rated 4 out of 5 stars

The delivery is so Quick

The delivery is so Quick. My only niggle is the website is not easy to navigate on an android phone. I do it ok now but at first it took a while to understand.
The mint oil is good.

15 June 2021
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Reply from The Tonic

Sorry you had troubles with the website, I see you've got the hang of it as you're a valued regular customer, yey! Kate x

Rated 5 out of 5 stars

Great products and service

Very easy and quick order process and delivery was within a day or two. Great products and service. Very pleased with the sample gift box - a great way to try a few products and work out what’s right for you without spending too much!

15 June 2021
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Reply from The Tonic

Glad you liked it Alia, and thanks for the review!! Kate x

Rated 5 out of 5 stars

The pain has gone !!!

I broke my ankle five years ago & have subsequently had four operations.
The aches & pains I suffered on a daily basis had become part of life & something I thought I would have to endure long term.
That is before I discovered The Tonic CBD infused massage oil. I apply it in the morning & at night & I can honestly say it has been transformative !!!
The pain has completely disappeared ! Thank-you Tonic Tribe ... you have literally changed my life !!!

14 June 2021
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Reply from The Tonic

Life changing!!?? What?! Oh yeah, that's CBD for you. We're so happy to hear this Noeline, thank you so so much for the review xx Kate

Rated 5 out of 5 stars

Excellent products from a fabulous…

Excellent products from a fabulous company, organic, ethical and just brilliant.
Their Customer Service is amazing, if you’re unsure which products would suit you best just get in touch with Kate for a friendly chat & she’ll advise you.

14 June 2021
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Reply from The Tonic

Always here! We love nothing more than chatting to pur customers and getting to know them and how we can help. Thank you Sara x

Rated 5 out of 5 stars

10/10 CBD thank you

Great service thank you! Lovely personalised delivery, eco friendly packaging and fast delivery. Id recommend this CBD, my first to try as recommended by a friend and its definitely helped anxiety and jittery feelings that come with stress. Thank you!

7 June 2021
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Reply from The Tonic

Magic! Thanks Charlotte, glad it's helping take the edge off the stresses of life x Kate

Rated 5 out of 5 stars

Amazing company

Quality products. Expert knowledge. Helpful resources. Friendly service. A small company that genuinely cares about its customers. Finding The Tonic was a turning point in managing peri-menopause symptoms for me. I really can't recommend enough. If, like I was, you're wondering where on earth to begin with trying CBD, this is the place and these are the people!

25 May 2021
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Reply from The Tonic

Thank you so much for sharing your experience Emma! This is so helpful for many xx Kate

Rated 5 out of 5 stars

First time Tonic Tribe user

was a first time user of tonic tribe and found the delivery time very quick and all instructions were very clear and helpful

18 May 2021
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Reply from The Tonic

So glad your first experience with us was a positive one! Thanks for the review
Kate x

Rated 5 out of 5 stars

Wonderful products

Wonderful products, wonderful customer service. I keep going back!!

18 May 2021
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Reply from The Tonic

Please do!! We'll look after you, Kate x

Rated 5 out of 5 stars

Recommended by a satisfied customer

Recommended by a satisfied customer and now i am a satisfied customer it don’t get much better

15 May 2021
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Reply from The Tonic

You can thanks the Royal Mail for the swoft delivery - they're not as cheap as courier companies, but they're so so reliable! Glad to hear your satisfied wtih the service, Kate x

Rated 5 out of 5 stars

a tonic from The Tonic (Tribe)

Once again my goods arrived promptly & beautifully packed with a lovely hand written note.
My tea is my lifeline and the vibrant lemon my favourite tipple. The rich green tea with lemon peel & lemongrass is as described, a cup of sunshine.
There is nowhere else I would shop for CBD products.

14 May 2021
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Reply from The Tonic

Oh my gosh, aren't the tea's just divine!! So glad you're happy and thanks a million for reviewing us! Kate x

Rated 5 out of 5 stars

Excellent

Excellent, very personalised service. Excellent packaging and excellent product.

10 May 2021
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Reply from The Tonic

We take care in every aspect of our business and we love hearing that you appreciate those details x

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