thesocialcat.com Reviews 

359
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers had a great experience with this company. Customers love how easy the platform is to navigate, making it simple to sign up and connect with relevant creators. Content creators frequently mention that the provided tools help them build portfolios, organize dashboards, and secure wonderful collaborations. Some reviewers were not happy with the lack of creator vetting, which led to dealing with unresponsive or unprofessional profiles. Others also expressed frustration regarding customer support responsiveness, unresolved disputes, and difficulties when trying to cancel their subscriptions. Brands noted that these systemic issues caused wasted time and financial losses during their trial periods.

What people talk about most

Social media

Clients share ambiguous opinions on social_media, with content creators frequently praising the platform for... See more

User experience

Users describe positive interactions with user_experience, highlighting that the platform is very user... See more

Subscription

Customers consistently report severe disappointment and frustration regarding the subscription model.... See more

Customer service

Customers consistently note ambiguous experiences with customer service, reflecting a wide range of opinions.... See more

Response time

Consumers find response time to be ambiguous, experiencing contrasting communication speeds. Reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The Social Cat team was very helpful and responsive any time our team reached out. We requested an invitation limit of 3,500, and they increased it to 5,000! We got a great response from women for our... See more

Rated 5 out of 5 stars

I signed up for the free trial and forgot to cancel before the premium started AND I hadn't used the service at all. I kept trying to log in but it wouldn't work and ended up getting frustrated and... See more

Rated 5 out of 5 stars

Great way to find some smaller, gifted collaborations. It makes it easy to search through available opportunities and it is literally one click to apply. The only constructive criticism that I could g... See more

Rated 5 out of 5 stars

Such an easy platform to use. I launch a campaign and immediately connected with passionate content creators ready to bring my brand to life with photos and videos. I also love how I can be flexible w... See more


4.0

Great

TrustScore 4 out of 5

359 reviews

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No history of asking for reviews

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4.0

All reviews

(359)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

These people are prejudice

These people are prejudice and they pretend like you can get an account and they have all these reasons in your status in why they won’t add you as an influencer to their scam of gifting products and free labor. This is a crazy thing since anyone can be an influencer and they shouldn’t legally be allowed to discriminate on who gets to review products. Not to mention it’s not a job every-time you make money at for your work. These are unpaid jobs you have to take the time to create content for their company for a gift most of the time. This is a form of slave labor and if they are just gifting products that is more like a reimbursement not a pay check. Since they can’t guarantee you even get paid, they shouldn’t be allowed to discriminate in who uses their service as it’s not a work for hire it’s reviewing products. I actually am an influencer and have many followers and they denied me. They look at different things all discrimination of your profile and what your status on individual platforms are. I didn’t upload all my platforms only Instagram because I primarily use only Instagram for my posts about companies products. Oddly enough my product reviews are at 💯% approval and typically my content helps new companies sell out of their products. This company is basically the worst influencer company and highly unprofessional. I am connected with many other better companies and plenty of brands. I wouldn’t recommend this bull crap Social Cat, they are complete garbage. I am posting reviews about their discriminating process for generating influencers everywhere I can.

3 January 2025
Unprompted review
Rated 2 out of 5 stars

"Delete Account" and User Retention needs to be addressed

We recently signed up for this service and decided to pause it for now after a few months of use. When attempting to cancel the subscription, the option presented was "Delete account?"—a confusing and misleading prompt, especially since there was still active time left on the subscription. This phrasing seems designed to discourage cancellations, which feels like a deliberate effort to retain users through unclear communication.

While I may still use the service for the remainder of my subscription period, I strongly encourage the company to reevaluate its user retention strategies and prioritize transparency. Clear, straightforward options for managing subscriptions are essential for building trust and fostering good business practices.

I will change my rating if they change practice to reflect what's actually going on [to the user].

30 December 2024
Unprompted review
Rated 5 out of 5 stars

As a content creator

As a content creator, this platform has been a game-changer for me! It offers an unparalleled way to connect with relevant brands for both short-term and long-term collaborations. In just a short time, I’ve already increased my revenue tenfold and built invaluable relationships with incredible companies. I highly recommend it to both merchants and influencers looking to grow and succeed.

30 December 2024
Unprompted review
Rated 5 out of 5 stars

Everything about social cat is great

Everything about social cat is great. Being a content creator, they made pairing up with brands, and brands finding me or vice versa faster and smooth sailing. I love that they do follow ups to I completely appreciate that gesture. I love social cat.

20 October 2024
Unprompted review
Rated 5 out of 5 stars

This company helped me get my feet off…

This company helped me get my feet off the ground as a new TikTok and social media affiliate. They helped me every step of the way and I have continued a very lucrative and enjoyable experience with the company and their clients I have worked with!

27 November 2024
Unprompted review
Rated 1 out of 5 stars

I used The Social Cat for 3 months to…

I used The Social Cat for 3 months to try and get some traction with my online store. I paid hundreds of dollars to use the site. I sent out hundreds of dollars in products. I didnt get a single sale in return. It was a total waste of time, difficult to use as well. The creators on the site seem to just want free stuff and they put no effort into creating effective content. They ghost you, and you will also spend a lot of time chasing them down begging for them to follow through with the contract. Social Cat needs to be more selective with who they allow on the site as a creator. It was an awful experience. I worked with over 15 of their creators and only about 20% of them followed through with the agreed content. Few of them even linked my store to their post that was lacking in any effort. I would suggest staying away from this site and find your own influencers. It will save you a lot of time and money.

20 November 2024
Unprompted review
Rated 5 out of 5 stars

Social Cat has been an incredible…

Social Cat has been an incredible platform for connecting with high-quality brands and building meaningful partnerships! From the start, I’ve been impressed by the professionalism and ease of the platform, which has allowed me to connect with brands that align perfectly with my values and audience. The partnerships I’ve formed through Social Cat have been nothing short of amazing – the brands are top-notch, and the team at Social Cat is supportive every step of the way. If you’re looking to collaborate with brands and develop lasting relationships, Social Cat is a must. Highly recommended!

13 November 2024
Unprompted review
Rated 1 out of 5 stars

The worst company to send off your…

The worst company to send off your products to influencers! They said we can do a trial of up to 5 people but we couldn't get the content because they cancel your membership if you don't pay over 150£! What a scam ! I want my products back! Scammers

5 November 2024
Unprompted review
Rated 1 out of 5 stars

Do not use this app

It does the trick at first, but not enough influencers, actually always the same ones are shown to you. In addition, the support is only by email and take days to answer, if any response. You might be able to do one campaign, but that's it. And be ready to be on your own since the app is very buggy. Oh and their team will cancel your membership weeks BEFORE the end of billing period, causing the loss of access to any of your contacts in there. I'm still open to work this out, as long as Social Cat reach out and give us back access. I'll keep this review updated to let people know how Social Cat will handle this.

16 October 2024
Unprompted review

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