What an amazing service from The Secret Garden. I ordered a beautiful Nicole Barr necklace, after receiving a marketing email from The Secret Garden (it shows they work)! I placed the order on a S... See more
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The Secret Garden is my favourite place for jewellery gifts - whether I’m treating myself or others. I’ve been a customer for over 20 years! Milena has an eye for something just a little different a... See more
Ordered a troll bead for a special birthday, arrived really quickly & recipient was delighted. Have just ordered second one as last minute gift paid extra for next day delivery arrived on time. Will... See more
Excellent service speedy delivery. Attractive design lovely coloured bench. Very lightweight however so time will tell if it lasts. Not 100 percent sure worth price. But that being said would buy aga... See more
Company details
Written by the company
The Secret Garden is a jewellery business in Basingstoke owned and run by Milena. Milena imports jewellery: silver and semi-precious stones from Italy and Mexico, and Baltic amber from Poland, as well as designs her own range (Milly 925).
Contact info
12 Winchester Street, RG21 7DY, Basingstoke, United States
- +44 (0) 1256329015
- info@thesecretgarden.uk.com
- www.thesecretgarden.uk.com
4.9
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Quick and efficient from order to…
Quick and efficient from order to delivery. Product is beautiful.
26 June 2021
Beautiful selection of jewellery
Beautiful selection of jewellery, easy to order, delivered quickly & comes with a lovely presentation box which is perfect for someone as a gift.
24 June 2021
Amazing service
21 June 2021
Beautiful earrings
The earrings purchased were exactly as described..and were beautiful.
They came with lovely packaging which worked so well as they were a gift.
The payment and delivery worked like a dream
Many thanks
21 June 2021
It looked just like the picture and my…
It looked just like the picture and my purchase came super quickly. Would definitely recommend and use again.
17 June 2021
All Around Excellent
Great product and great service.
Fast, safe shipping.
I will definitely buy from again.
14 June 2021
Ordered online any problems was sorted…
Ordered online any problems was sorted straight away. Arrived in good condition. I'm a very happy customer.
13 June 2021
Fantastic quick service
Fantastic quick service. Daughter very happy with her 2 bracelets and zodiac charm for her 30th birthday
11 June 2021
Very poor customer service
Ordered a bead. Paid for a bead. Money went straight out of account. Three days later order was cancelled and I still have not received refund. I would not normally leave a scathing review but to blame my bank when they have managed to process all other refunds I’ve been credited with is a disgrace.
3 June 2021
Unprompted review
I ordered on Thursday Trollbead came on…
I ordered on Thursday Trollbead came on Friday & got discount too...thank you very much ..great service..will use again.
1 June 2021
Excellent company
Excellent company. The website was clear and easy to navigate and the product range was great. The gift I chose arrived really quickly and was beautifully presented and well packaged.
31 May 2021
Excellent service and prompt delivery…
Excellent service and prompt delivery I’m very happy with my necklace
21 May 2021
Beautiful products
Beautiful products, arrived very quickly and well packaged. Can’t fault the service. Will definitely use again! Maybe for myself this time...!
20 May 2021
Great service
Great service , arrived safely quality item,will order again with confidence 👍
19 May 2021
Excellent service speedy delivery
Excellent service speedy delivery. Attractive design lovely coloured bench. Very lightweight however so time will tell if it lasts. Not 100 percent sure worth price. But that being said would buy again due to the design. colour, size of bench and excellent delivery service. In fact would like a second one but put off little by price.
18 May 2021
Wow, what an amazing find!
Wow, what an amazing find. Milena was so helpful and knowledgeable. Such unique pieces and very high quality.
Used to buy online but went out of my way to visit the shop and was so glad I did.
13 May 2021
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