The Scent Sampler Reviews 

523
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 104 reviews, reviewers had a great experience with this company. Customers truly love the remarkably fast delivery and excellent value, making it super easy to explore expensive niche fragrances without spending a fortune. People also appreciate the neat packaging and the wide selection of wonderful scents available for purchase. However, some reviewers were not happy with products, mentioning they received items that did not meet their expectations for genuine scents. A few other people also felt that unexpected shipping delays or missing packages caused frustrating experiences when trying to receive their orders. Buyers expressed disappointment when trying to get communication regarding missing items or returns.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently praising the super fast shipping times... See more

Price

Customers had positive experiences with price, frequently highlighting competitive rates, great deals, and... See more

Order

Reviewers mention positive feedback about order experiences, highlighting fast delivery and great deals,... See more

Quality

Reviewers highlight positive aspects of quality, noting that fragrances are genuine, long-lasting, and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Well I ordered 2x50ml but received only 2.x25ml not a happy person???.

Rated 5 out of 5 stars

As always, Scent Sampler delivers! Quick to ship, and my fragrances didn't leak or anything. The only thing that bugged me was the box seemed too small to accommodate the 20ml sample I bought alongs... See more

Rated 5 out of 5 stars

It’s always a five. Incredible value for money, fast delivery, although I’ll be inconsolable when they finish their half price sale. I actually wouldn’t go anywhere else. Although please get sospiro... See more

Rated 5 out of 5 stars

I’ve had an overall very good experience with The Scent Sampler. The fragrance selection is excellent, packaging is always neat, and delivery is usually quick. Over the past 8 months I’ve had a few mi... See more


Company details

  1. Cosmetics and Perfumes Supplier

Written by the company

Fine Luxury Fragrance Samples


Contact info

3.9

Great

TrustScore 4 out of 5

523 reviews

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Hasn’t replied to negative reviews

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3.9

All reviews

(523)

97 reviews in the last 12 months

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Rated 1 out of 5 stars

FAKE LOUIS VUITTON FRAGS 👎👎👎👎

FAKE LOUIS VUITTON FRAGS 👎👎👎👎

I have the real bottles and these smell nothing alike, they reek of alcohol, like the very cheap £5 fragrances you may have smelt in Lidl. They barely last more that 1 hour. I am very disappointed as I have used this website for a couple of years, makes me wonder how many fakes they have sold me. I was happy with the Tom Ford and Jo Malone I bought before but now I can’t be sure. I’ve emailed twice and am yet to receive a reply about a refund. It’s a shame because I had told my friends and family about this website but I have made sure to warn them of this.
I’ll update the review if they rectify the situation.

1 February 2024
Unprompted review
Rated 5 out of 5 stars

I recently purchased my 3rd batch of decants!

I recently purchased my 3rd batch of perfume samples from this bona fide company and was very happy with all the fragrances bar two (which they very quickly and kindly rectified for me).

All that I can say is that I believe they do offer the genuine article (contrary to what some reviewers have suggested) with rich, quality scents, the same as the originals, and their projection and sillage are good too - at prices that are just too good to refuse!

Additionally their delivery is quick and reliable (normally within 2-3 working days after placing my order).

All in all I was very pleased with all aspects of the ordering process and after sales services.

Would not hesitate to recommend for those wanting to try before they buy or just enjoy decants of a variety of scents available on the market today!

4 February 2024
Unprompted review
Rated 1 out of 5 stars

I have received the order and was…totally dismayed to find it was a fake

I have received the order and was extremely distressed to find that it was NOT Louis
Vuitton Attrape Reve as indicated in the order I made. The perfume has a completely different odour and, having checked in with the Louis Vuitton store here in Lyon, can categorically state that they have sent something other than the advertised sample. I paid a 65 euros plus 14 euros tax for this sample because it is an expensive perfume. I have been totally ripped off. Please do not buy from this site.

6 February 2024
Unprompted review
Rated 5 out of 5 stars

Great Value Perfume Samples

Received my samples of some of Tom Ford's exquisite EDPs today. Beautifully decanted, genuine fragrances securely and quickly shipped. Would definitely buy from again and no hesitation in recommending.

5 February 2024
Unprompted review
Rated 1 out of 5 stars

I am very disappointed

I am very disappointed, the perfume bottle is not the one in the photo, so I do not know if it is a dupe and I had to pay 37€ customs fees which is not informed. I'm not happy, it was supposed to be a gift but how can I give a bottle like that.

11 January 2024
Rated 1 out of 5 stars

Totally non-usable product. No means of return & no response from them.

Immediately appalled. Scent had gone-off…. Stank to high-heaven. A tiny spray on my wrist made my eyes water it was so pungent of sour gone-off scent…. Had to immediately shower but can still smell it THREE DAYS later! It’s so awful, totally stomach-churning.

The website is very misleading… the image of the product is the original lovely glass bottles. What I received was cheap plastic tubes.

But to be honest the packaging is really the least of the problem (irritating tho it is to be mis-led)… the main problem is the fact the product has clearly gone sour many years ago and is not even useable.

There’s no returns label, no info on the website about how to return, and so far my email has been ignored.

I’m a lone parent on a part-time NHS wage, and can’t believe I’ve lost £27 on this scam, and no one at Scent Sampler cares enough to even reply to me or help me return it & get my money back.

Awful product, non-existent refund process, non-existant customer service.

7 January 2024
Rated 1 out of 5 stars

Spend your money elsewhere

The packaging was loose on one of the sample and the package smell of cloves to open. Right away, that was al haramain amber oud clove blast, not the tobacco vannille spicy I ordered. My other samples were clones/dupes as well. Better buy 2ml samples from eBay. Not going to another decant site again!

Also they don't reply to emails.

6 January 2024
Rated 2 out of 5 stars

Don’t spend the money and your time…

Don’t spend the money and your time with them i order ones and don’t have my parcel ordered send parcel waiting long enough to get and I disappointed of scents not what I expected
So stay away from them
Thanks for understanding

13 December 2023
Unprompted review
Rated 1 out of 5 stars

Be aware

Be very careful what you order from this company.
I’ve ordered 9 samples from this company over the last few weeks, two of which (Kilian Apple Brandy and Tom Ford Amber Absolute) I’ve had to scrub off after ten minutes due to a burning sensation on my neck. If I’d have done my homework properly, I would have known that these two have been discontinued or are at least hard to get and I’ve never had a Tom Ford or Kilian burn my neck before. I’m yet to try some of the others but it doesn’t fill me with confidence. Draw your own conclusions.

30 November 2023

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