The Printed Pen Site Reviews 

475
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

I wanted some pens for our church in Cyprus. The initial response from The Printed Pen Company was very quick and I was able to communicate directly with the with the designer. I wanted an adaptio... See more

Rated 5 out of 5 stars

Great service and customer support. All my questions where answered by Live Chat with assistance in choosing products for a tradeshow. This was followed up with an email to links and prices, with del... See more

Rated 5 out of 5 stars

I wanted a cheap and environmental friendly 'giveaway' promotional item and had the printed Pen site recommended... Very professional great customer service, lovely products, affordable and efficient... See more

Rated 5 out of 5 stars

I approached Phil with a specific brief and incredibly short timescale. He was nothing less than fantastic throughout - responding to emails promptly and providing revised quotations as requested.... See more

Company details

  1. Promotional Item Store

Information provided by various external sources

The Printed Pen Site The Printed Pen Site is part of the Bown Group. We are a UK-based promotional goods company located just outside Manchester. We provide branded pens and pencils as well as a wide range of branded promotional items. These include conference bags and folders as well as stationery, mugs and branded clothing. The Bown Group remains a family-owned business even though we’ve been supplying national and international companies with branded promotional items for more than 25 years. We pride ourselves on being customer focused and providing a rapid turn round in customer requirements for tailored designs and samples.


Contact info

5.0

Excellent

TrustScore 5 out of 5

475 reviews

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5.0

All reviews

(475)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service from initial enquiry through to delivery of the order. The pens are exactly as requested and everyone has been a pleasure to deal with. I would highly recommend this company.

12 April 2018
Unprompted review
Rated 5 out of 5 stars

Good service

Good service, very friendly, quick and easy. Product was with us when we asked and happy with the quality of the product too.

20 March 2018
Unprompted review
Rated 5 out of 5 stars

I would certainly recommend

I would certainly recommend The Printed Pen Site.
I was met with a very friendly and helpful service, speedy production times, and all aspects of the job were taken care of professionally. Great Service.

27 February 2018
Unprompted review
Rated 5 out of 5 stars

This is the second time we've ordered …

This is the second time we've ordered from this company, and both times have been very pleased with the service and product we've received. The employees are polite professionals who get back quickly with quotes, and go above and beyond to ensure you are happy with the product you receive. The pens are great quality, and have been great for marketing purposes.

29 January 2018
Unprompted review
Rated 5 out of 5 stars

Good service at the right price

A good variety of products that seemed to be priced in line with others retailing the same. Excellent service to ensure that I managed to get the correct art work and very quick production and delivery.

29 January 2018
Unprompted review
Rated 5 out of 5 stars

Good quality for the price

Good quality for the price. Image sent prior to order so was able to see ratio of wording to pens. Timings were good from order to delivery. Very impressed and would recommend

28 November 2017
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful and efficient, very easy to deal with. Would totally recommend.

28 November 2017
Unprompted review
Rated 4 out of 5 stars

People were excellent, obtaining an acurate image wasnt

People were excellent, and fun to deal with too, which makes business easier. I thought that the mock ups of the pen I chose were clumsy, in terms of getting a feel for their actual size, and even being able to read the mock up at one stage. That didnt instill confidence, but the staff did, reaching out on two specific occassions to make sure I was happy with the way the purchase was unfolding. The product has arrived, exactly what I was after, and I will use them again. Thank you.

24 November 2017
Unprompted review
Rated 5 out of 5 stars

Top service and a great product

The service from the minute we placed our initial enquiry, to when we received our order was first rate, with a turnaround of only 8 days in total. We cannot fault their communication, where every query was responded to almost immediately. Plus, the value for money was second to none. We will definitely be using 'The Printed Pen Site' again. Thanks for a top rate service and a fab product.

20 November 2017
Unprompted review

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