The Plastic Bottles Company Reviews 

367
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Quick delivery, clear picking and packing, great customer service, good quality products. I am increasing the range of packaging I use with the plastic bottle company as they are a great company to w... See more

Company replied

Rated 5 out of 5 stars

I've used The Plastic Bottle Co for my business several times now, and I couldn't be more pleased. The service is always quick, and the quality of their products is top-notch. As a small business ow... See more

Company replied

Rated 5 out of 5 stars

Great customer service from the moment I rang them to receiving my bottles. I only wanted a small order (5 bottles) but that didn’t matter. The ladies were really friendly and my order was dispatched... See more

Company replied

Rated 5 out of 5 stars

I think I got Next Day Delivery if I remember correctly. Everything is there. Every single lid works perfectly. Seals well and actually holds well on the threads unlike other companies bottles/lid... See more

Company replied

Company details

  1. Packaging Store
  2. Packaging Supply Store
  3. Plastic Products Supplier
  4. Plastic Wholesaler
  5. Storage Facility

About The Plastic Bottles Company

Written by the company

PBC-Plastic-Bottles-Logo-PRIMARY

Hello!

Welcome to our family business. We are called The Plastic Bottles Company but we offer so much more.

As a wholesaler, distributor and stockist of empty plastic bottles and containers including an extensive range of HDPE, LDPE and PET plastic bottles, jars and pots, caps and accessories, our entire approach is based on excellent service.

We offer a next day delivery service for UK mainland and same day despatch for orders placed by 1pm. We pride ourselves in being a very responsive and customer focused company.

Every customer is treated fairly and equally regardless of the size of their order or size of the business. We have no minimum order quantity and no minimum order value.

We are an e-commerce company that is a market leader in the packaging industry in web-based wholesale of empty plastic bottles and containers. Our aim is to offer an easy-to-use website, efficient and reliable distribution systems, excellent customer care, extremely competitive prices with consistently high-quality goods and services. We also aim to be at the forefront of wholesalers offering sustainable packaging solutions.

Shop now Our story Contact us

Contact info

4.9

Excellent

TrustScore 5 out of 5

367 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(367)

31 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy website to search

Easy website to search. Fast delivery. Messages to say where the product was. Gives chance to elect for a particular place/ person to deliver too if your not in.

18 July 2023
The Plastic Bottles Company logo

Reply from The Plastic Bottles Company

Thank you for your valuable feedback and your kind review. Have a lovely rest of the week, Kind Regards, The Plastic Bottles Co team.

Rated 5 out of 5 stars

Website is nice and easy to use

Website is nice and easy to use, but the customer service is next level. Thanks guys, really appreciate the service.

23 July 2023
The Plastic Bottles Company logo

Reply from The Plastic Bottles Company

Next level customer service, we like that very mucvh! Thank you so much for your lovely review and have a lovely rest of the week. Kind Regards, The Plastic Bottles Co team

Rated 5 out of 5 stars

Great Service!

Really helpful and friendly customer service. Will definitely purchase again from you!!

16 July 2023
The Plastic Bottles Company logo

Reply from The Plastic Bottles Company

Thank you for your kind review, its really appreciated. Kind Regards, The Plastic Bottles Co team

Rated 5 out of 5 stars

Did what they said when they said

When I phoned Hadleigh was very professional and knew what she was talking about (by way of a change these days!)
Bottles despatched next day and received day after, all as promised.

17 July 2023
Unprompted review
The Plastic Bottles Company logo

Reply from The Plastic Bottles Company

Thank you so much Judith for your kind review, Hayleigh was delighted to hear about it! Have a lovely rest of your week and we look forward to helping you again soon. Kind Regards, The Plastic Bottles Co team.

Rated 5 out of 5 stars
The Plastic Bottles Company logo

Reply from The Plastic Bottles Company

Thank you for your review, we are passionate about our same day despatch service. Have a lovely rest of the week. Kind Regards, The Plastic Bottles Co team x

Rated 5 out of 5 stars

Great products and great service

Great products and great service. Super fast delivery too.

11 July 2023
The Plastic Bottles Company logo

Reply from The Plastic Bottles Company

Many thanks for your review, we pride ourselves on our same day service and dispatch! Have a love rest of the week, Kind Regards, The Plastic bottles Co team

Rated 5 out of 5 stars

Great bottles

I’m so satisfied, great service, great bottles, wonderful price

12 July 2023
The Plastic Bottles Company logo

Reply from The Plastic Bottles Company

Amazing, well, we cant get better than that can we! Thank you for your review, very much appreciated. Kind Regards, The Plastic Bottles Co team.

Rated 5 out of 5 stars

Excellent

Excellent, fast servive

10 July 2023
The Plastic Bottles Company logo

Reply from The Plastic Bottles Company

Thank you for your kind review, its a pleasure to be of service to you and your business. Kind Regards, The Plastic Bottles Co team.

Rated 4 out of 5 stars

More delivery options please!

Always quick to respond to any queries. One star taken off for the lack of delivery options/prices.

9 July 2023
The Plastic Bottles Company logo

Reply from The Plastic Bottles Company

Good afternoon Sarah and thank you for your review. We have many options for shipping from royal mail 2nd class all the way through to courier so I'm a little unsure what else we could add but we are really happy to discuss with you if you feel any options are lacking? We hope you have a lovely rest of the week! Kind regards, The Plastic Bottles Co team.

Rated 5 out of 5 stars
The Plastic Bottles Company logo

Reply from The Plastic Bottles Company

Thank you for taking the time to leave a review, we really appreciate it. kind regards, The Plastic Bottles Co team.

Rated 4 out of 5 stars

Easy to order

Easy to order. Service is quick

3 July 2023
The Plastic Bottles Company logo

Reply from The Plastic Bottles Company

Thank you for your review, have a lovely weekend, Kind Regards, The Plastic Bottles Co team.

Rated 5 out of 5 stars

Even tho it was a mistake that I got…

Even tho it was a mistake that I got the wrong lids…these guys jumped to it and fixed my problem immediately..very happy x
May I add that I was just as much to blame for the mistake as didn’t notice it on the invoice when I paid!!

3 July 2023
The Plastic Bottles Company logo

Reply from The Plastic Bottles Company

Thank you Tracey, for your review. Mistakes happen but we aim to resolve any errors as quickly as we can. We look forward to helping you again in the future, Kind Regards, The Plastic Bottles Co team

Rated 5 out of 5 stars

Great customer service and quick…

Great customer service and quick delivery 👍🏼

22 June 2023
Unprompted review
The Plastic Bottles Company logo

Reply from The Plastic Bottles Company

Thank you for your kind review, we really appreciate it so much. have a lovely rest of the week, Kind Regards, The Plastic Bottles Co team

Rated 5 out of 5 stars

Hayleigh literally couldn't have done…

Hayleigh literally couldn't have done any more to help me she was so good.

Delivery was coming in at £22 to Northern Ireland and she split the order to make it £11 or so.

Excellent communication through email and telephone. Couldn't be happier! Thank you.
Oisin

21 June 2023
Unprompted review
The Plastic Bottles Company logo

Reply from The Plastic Bottles Company

Good Morning Oisin and thank you for your lovely review. We will pass on your thanks to Hayleigh, this will make her day! We pride ourselves on our customer service and Hayleigh is a huge part if this. have a lovely rest of the day and we look forward to helping you in the new future. Kind Regards,
Plastic Bottles Co team.

Rated 5 out of 5 stars

Quick delivery

Quick delivery
Nice little travel bottles

27 June 2023
The Plastic Bottles Company logo

Reply from The Plastic Bottles Company

Thank you for taking the time to leave us a review, we appreciate it. Have a lovely weekend, Kind regards, The Plastic Bottles Co team

Rated 5 out of 5 stars

Great customer service as always…

Great customer service as always thankyou so much x

27 June 2023
The Plastic Bottles Company logo

Reply from The Plastic Bottles Company

Thank you for your lovely review and we look forward to helping you again in the near future. Kind Regards, The Plastic Bottles Co team x

Rated 5 out of 5 stars

Speedy Delivery

My order arrived the very next day, even though I had only paid for 48 hour delivery. That’s excellent service!!

21 June 2023
The Plastic Bottles Company logo

Reply from The Plastic Bottles Company

Amazing! Thank you for your review,we always try to exceed our customers expectations wherever possible. Have a lovely weekend, Kind Regards, The Plastic Bottles Co team

Rated 5 out of 5 stars

Quick delivery and friendly support

Quick delivery and friendly support. Highly recommended!

26 June 2023
The Plastic Bottles Company logo

Reply from The Plastic Bottles Company

Many thanks for your review, we pride ourselves on our customer support. Have a lovely weekend. Kind Regards, The Plastic Bottles Co team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look