Thepissedoffbarber Reviews 

192
TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, most reviewers were unhappy with their experience overall. Many people encountered significant issues with customer service, describing it as unhelpful, unresponsive, and difficult to deal with, especially regarding returns. Customers frequently reported receiving faulty or broken products that did not function as expected or were of poor quality. Reviewers also noted problems with product performance, with items often failing shortly after purchase or not meeting advertised standards. However, some customers also noted positive interactions with the support team, finding them responsive and helpful in resolving issues. A few other people also felt that certain products were reliable and performed well, with some even considering future purchases.

What people talk about most

Product

Customers had ambiguous experiences with products, with many reporting issues such as receiving... See more

Customer service

Clients share negative opinions on customer service, with many reviewers describing it as terrible, awful,... See more

Quality

People report negative experiences with quality, with many reviewers expressing deep disappointment in the... See more

Order

Users describe ambiguous interactions with order, with some customers receiving items they did not order,... See more

Staff

Reviewers highlight ambiguous aspects of staff, with some customers reporting extremely rude and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Been charged 7 quid for next day delivery and received the item over 6 days after Update : received the good, which was faulty and loud and asked the customer service for a return label, 4 times em... See more

Company replied

Rated 1 out of 5 stars

Received the 'Candy Pack' of three trimmers. I opened the foil shaver first and it didn't cut a single hair, flimsy cheap rubbish. I didn't even bother opening the other two items. I have since com... See more

Company replied

Rated 1 out of 5 stars

Bought clipper that came broken! Contacted customer service they said it’s not a biggy and they should cut hair fine!After that “as a one off” they suggested to send me a replacement blade only and... See more

Company replied

Rated 1 out of 5 stars

I received a dead on arrival product. A shaver that wouldn’t function or charge. Tech support insisted I repeat the same trouble shooting steps multiple times, and when the shaver wouldn’t start they... See more


2.0

Poor

TrustScore 2 out of 5

192 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 67% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.0

All reviews

(192)

35 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Appalling customer service

I have been a loyal TPOB user for quite sometime however the current absurd ordeal I am encountering is unlike anything I have ever come across in this industry let alone in my lifetime. After searching through the reviews I can see the consistent repetition of awful customer service and money making activities that this company continues to use and continue to dispute saying that they look to resolve all issues. Their most recent Instagram add proceeded straight to a checkout which my phone then auto filled through shop and completed. I emailed the business instantly to which they responded within minutes to state 'No cancellations even in extenuating circumstances '. I then realised they also charge a restocking fee which is again nothing like I have ever experienced with any other company. Complete money making exercise especially after receiving a response 15 minutes after the 'order was placed' . I am now in a situation where Yodel have delivered said parcel to a neighbour even though I was indoors on the day to receive the parcel. I have visited said neighbour who state they were not in and did not receive the parcel. TPOB's response is that the neighbours name is Dave and to look at the picture to find the house. I live on a new build estate to which every house is quite literally a replica of the one next to it. Of course this business is succeeding if this is how it is run. I can see I am not the only one . I am in need of a blade for one of my current clippers but will be placing no further orders with this company.

4 July 2024
Unprompted review
Thepissedoffbarber logo

Reply from Thepissedoffbarber

Hi Miss,

We are sorry to hear about your recent experience with our services. We see that you had requested a prior cancelation on your order however, please note that once you checkout the order it will automatically be assigned to our dispatch team for processing hence we are unable to make any changes or cancelation. Our team is currently investigating the missing order which was marked as delivered to your neighbor. Rest assured that we are doing our best to expedite this process and one of our team member will be in touch with you shortly to provide further assistance.

Rated 1 out of 5 stars

Service is awful

Clippers are good. Service is aweful. They have me 2x 1.5 guards so had no 2 guard. Been going back and fourth with them there team over email. Not a single apology for there mispack. Took them 2 weeks to send me a 2 guard and never kept me updated on what was going on. Had to constantly email just to find out what was going on. This cost me time and money because I binned my old guards.

14 June 2024
Unprompted review
Thepissedoffbarber logo

Reply from Thepissedoffbarber

Hi Arjun,

We are sorry to hear about your recent experience. Our team had some minor delays sending out replacements which cause the delay on sending your missing guard. We are always working to improve the services we provide and we will share this with our team to ensure that we can avoid it from happening again in the future. Meanwhile, if you have any issue, please do not hesitate to contact us and we will be happy to help.

Rated 5 out of 5 stars

Picked up the play clippers excellent 👍…

Picked up the play clippers excellent 👍 clippers and a great buy for any young barber 💈

18 May 2024
Unprompted review
Thepissedoffbarber logo

Reply from Thepissedoffbarber

We're delighted to hear that you're enjoying the Play Clippers and find them an excellent choice.

Rated 5 out of 5 stars

Super lightweight, quiet and affordable

I've recently became a qualified barber. One of the other students on my course has been cutting hair for a while and recommended TPOB to me and said once I bought the TPOB plays, I'd want to buy them all and he wasn't wrong! The TPOB plays make cutting hair so much easier and smoother. I love the fact you can change all 3 colours and they're so lightweight, quiet, and most importantly, affordable. I've had loads of compliments, especially from senior barbers who have stuck with the same brand forever, they're also amazed at the style, quietness and affordability. Will definitely be purchasing more TPOB clippers when I start earning money from barbering!

29 May 2024
Unprompted review
Thepissedoffbarber logo

Reply from Thepissedoffbarber

Hi Mia,

Thank you for sharing your experience! We're thrilled to hear that a fellow student recommended TPOB to you and that our Play Clippers have made such a positive impact on your hair cutting. It's wonderful to know that you're considering trying out more of our products.

Rated 5 out of 5 stars

Best clipper on the market

I have been a barber for going on 27 years. I’ve been through so many clippers , so many blades. And by far TPOB play has been the best clipper I’ve picked up. I don’t touch my gamma, stylecraft ,jrl anymore . Along with the TPOB play blade this is the only clipper I need in my arsenal. I don’t know why so many people are hating on them , the clippers are built to last and perform above expectation. Can’t wait for the TPOP play blade to drop. I’m definitely picking up a few of those along with a new trimmer.. definitely recommend give them a try. You won’t be sorry.💯

8 May 2024
Unprompted review
Thepissedoffbarber logo

Reply from Thepissedoffbarber

Hi Mike,

Thank you for your amazing feedback! We're thrilled to hear that the TPOB Play Clipper has become your go-to tool, outperforming your other clippers. It's fantastic to know that our clipper and blade are all you need.

Rated 5 out of 5 stars

I've just received my second pair of…

I've just received my second pair of clippers from this company and I am extremely impressed. The first pair were good but the new ones so far are top notch in every way. They cut well,are very quiet and run time is awesome. Definitely give this brand a try.

14 May 2024
Unprompted review
Thepissedoffbarber logo

Reply from Thepissedoffbarber

Hi Ian,

Thank you for your kind words and continued support! We're delighted to hear that you're extremely impressed with your second pair of clippers. It means a lot to us that you chose our product again. If you ever have any questions or need further assistance, please feel free to reach out.

Rated 5 out of 5 stars

Don't know why people are in their…

Don't know why people are in their feelings on tpob (person) about how he conducts himself as you can see it's a gimmick, this is my first Clipper and let me just say, best Clipper I've had in my hands bar none, you got to give it to him and see past his way of getting attention, dude is smart and the hardware he provides has his name on it and, that alone says enough. Can't wait for the next product. Im thankful someone cares about the person behind the chair in the quality that he brings. My you be blessed G.

19 May 2024
Unprompted review
Thepissedoffbarber logo

Reply from Thepissedoffbarber

Hi G L,

Thank you for your amazing review! We're thrilled to hear that our clipper is the best you've ever used. It's great to know that your first experience with our product has been so positive.

Rated 1 out of 5 stars

The worst customer service the guy is…

The worst customer service the guy is proper rude sent him a simple inbox enquiry and he was really arrogant I would avoid as if you have a problem with your order he won’t be friendly or helpful

26 May 2024
Unprompted review
Thepissedoffbarber logo

Reply from Thepissedoffbarber

Hi Wise,

We are sorry to hear about your recent experience. Please note that we take customer satisfaction seriously and we apologize if we did not meet you expectations. Our team will be happy to assist you with any inquiries or concerns you have. Can you kindly share your information so we can look into your account right away.

Rated 1 out of 5 stars

I bought the set in January and within…

I bought the set in January and within the space of 2wks I had to message them. The worse clippers I’ve ever used. Sent emails and videos to try and resolve the matter and just got fobbed off with that’s how they are. The charge on them don’t last enough and they are always getting clogged up which shouldn’t really do. Honestly Don’t waste your money.

23 January 2024
Unprompted review
Thepissedoffbarber logo

Reply from Thepissedoffbarber

Hi Louise,

I am sorry to hear that you are experiencing issue with the clipper. Rest assured that we are always happy to help resolving issues that from our customers to ensure their satisfaction. Please send us an email directly so we can assist you and help with the problem.

Rated 5 out of 5 stars

Not much to say really …..I’ve tried…

Not much to say really …..I’ve tried various cordless clippers in the past …..all with lacklustre results.
They just never feel good in the hand and they just never felt they were up to the job.
These clippers are the biz …a good weight and feel great in the hand…….cutting ability is second to none - this is what I originally wanted when I cut with the cord.
Overall so far …a fantastic piece of kit.

18 May 2024
Unprompted review
Thepissedoffbarber logo

Reply from Thepissedoffbarber

Hi Neil,

Thank you for your fantastic review! We're delighted to hear that you love the weight and feel of the clippers, and that their cutting ability exceeds your expectations. It's wonderful to know our product provides the experience you were looking for.

Rated 5 out of 5 stars

the PLAY are perfection

I’ve been a barber for 7 years and used a lot of products on the market from various companies. I’ve been using TPOB exclusively for the last year now and have tried pretty much every one of their clippers and the PLAY is the best clipper there is compared to any other company and even from TPOBs product line.

The power of the motor, the run time, size, weight, ergonomics. Everything about it has been well thought out and designed and I would recommend this for anyone. I’ve got 2!

29 April 2024
Unprompted review
Thepissedoffbarber logo

Reply from Thepissedoffbarber

Hi Dustin,

Thank you so much for taking the time to share your experience with TPOB products! We are thrilled to hear that you have been using our clippers exclusively for the past year and that you have found the PLAY to be the best among them all.

Rated 5 out of 5 stars

i got the candy bundle

i got the candy bundle
delivery is amazing i ordered on the friday and got them on the saturday the clippers cut great and there very light weight im in love with them i really recommend to beginners or ever a senior just looking for good affordable quality clippers

27 April 2024
Unprompted review
Thepissedoffbarber logo

Reply from Thepissedoffbarber

Hi Jess,

We’re delighted to hear that you received your order so quickly and that you’re enjoying your new clippers. We appreciate your recommendation for both beginners and seasoned professionals. Providing high-quality, affordable tools is our mission, and your feedback reaffirms that we’re on the right track.

Rated 5 out of 5 stars

troll blackout bundle, practically perfect

Order the troll blackout bundle, firstly the clipper, unreal, the click lever is great and makes fading much easier, it’s a great size and fits well in hand. Looks wise it’s cool as. The trimmer is definitely the sharp at I’ve ever used so help prepare for the foil shaver when doing skin fades or great for line work on longer cuts. The mini skull shaver is boss too for getting them little hard spots smooth. The packaging is amazing, the clippers come in foam layout so they’re safe during moving wether they be delivery or if your going to a clients home and need to put them in a bag. And as for the price, well that’s a joke especially when you add the fact I got a £70 discount code!! After 10 years of being a barber and mainly using Wahl or Babyliss I can’t believe i’ve only just made the switch, and honestly tpob will be the only ones I use from now on.

20 May 2024
Unprompted review
Thepissedoffbarber logo

Reply from Thepissedoffbarber

Hi Josh,

It's fantastic to know that you find the clipper's click lever helpful for fading and that it fits well in your hand. We're also glad you appreciate its cool look!

Your positive feedback about the trimmer being the sharpest you've used and its effectiveness is greatly appreciated. We aim to provide high-quality tools that enhance your grooming experience, and it's rewarding to hear that we're meeting your expectations.

Rated 5 out of 5 stars

PLAY

From high-end to low end this clipper beats everything out right now and to be released.. It’s that good! I love all my TPOB tools. Can’t wait for the trimmer.

1 May 2024
Unprompted review
Thepissedoffbarber logo

Reply from Thepissedoffbarber

Hi Luke,

It's great to know that you're enjoying your TPOB tools, and we're just as excited for the upcoming trimmer release. Your support and enthusiasm mean the world to us. Stay tuned for more amazing products!

Rated 5 out of 5 stars

TPOB X Trimmer

I bought the X Trimmer by TPOB and I can say that that’s one of my best purchases. I really like the design and its sharpness is perfect for lineups. I highly recommend

15 May 2024
Unprompted review
Thepissedoffbarber logo

Reply from Thepissedoffbarber

Hi Cheikh,

We're delighted to hear that the X Trimmer by TPOB is one of your best purchases. Your satisfaction is our top priority, and we're glad our product has met your expectations.

Rated 5 out of 5 stars

All Good

No complaints whatsoever , easy and straightforward to order , items as described and advertised , excellent quality and work as they should. Speedy delivery also. Perfect.

1 May 2024
Unprompted review
Thepissedoffbarber logo

Reply from Thepissedoffbarber

Hi Richard,

Thank you so much for your positive feedback! We're thrilled to hear that you had an easy and straightforward ordering experience, found our items to be exactly as described, and are pleased with their excellent quality and performance.

Rated 5 out of 5 stars

TPOB play

The TPOB plays are by far the best clipper I ever used. I honestly didn't think they would be able to top the XO's but they absolutely did! Lightweight, powerful and the Quietest clipper i've ever used. And fits beautifully in my hand and will with most unless you have abnormal size giant hands lol I recommend the play to everyone amazing clipper

1 May 2024
Unprompted review
Thepissedoffbarber logo

Reply from Thepissedoffbarber

Hi Scott,

Thank you so much for your positive feedback! We're thrilled to hear that the TPOB Plays are the best clippers you've ever used. It's always our goal to provide top-notch products that meet the needs of our customers. If you have any further comments or suggestions, feel free to share. Happy clipping!

Rated 5 out of 5 stars

Made with care

Made with care. You can tell it’s quality. Cuts like a hot knife through butter for an adjustable clipper. Was what I was looking for. Ideal for tapers and fades daily.

20 April 2024
Unprompted review
Thepissedoffbarber logo

Reply from Thepissedoffbarber

Hi Mateo,

Thank you so much for your wonderful feedback! We're delighted to hear that you're impressed with the quality and performance of the TPOB Plays. It's great to know that the care we put into making these clippers really shows.

Rated 5 out of 5 stars

TPOB IS THE ONE

I have the XO and now the Play, the best duo on the market. TPOB IS THE REAL DEAL

8 May 2024
Unprompted review
Thepissedoffbarber logo

Reply from Thepissedoffbarber

Hi Kenny,

Thank you for your amazing feedback! We're thrilled to hear that you're enjoying both the XO and the Play clippers. It's fantastic to know that you consider them the best duo on the market

Rated 5 out of 5 stars

The best hair clippers

The best hair clippers. Super smooth and super quiet.

13 May 2024
Unprompted review
Thepissedoffbarber logo

Reply from Thepissedoffbarber

Hi Platini,

Thank you so much for your kind words! We're delighted to hear that you find our hair clippers super smooth and super quiet. It's feedback like yours that keeps us motivated to maintain our high standards.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look