By reviewing my recent experiences with The Phone Shack , I feel inclined to share this knowledge in order to contribute with the community. The moment I discovered what "The Phone Shack" does for peo... See more
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See what reviewers are saying
Such an amazing service way above and beyond.I had ordered a big button phone for an elderly neighbour who lives alone, to have over the Christmas, great communication over email while ordering and wa... See more
Lady who answered the phone to me was extremely pleasant. I bought a phone on your website but I wanted to purchase a second charger 🔌 and she didn’t think you sold them. She said she would check wi... See more
Would highly recommend phoneshack for quality an service .next day delivery fantastic.staff are very very good to deal with especially the guy I spoke to Tom. So willing an so helpful .will highly re... See more
Company details
Written by the company
Founded in January 2020, The phone Shack is run by 2 directors who have more than 15 years experience in the telecoms industry and management. The phone Shack is an online phone store promising next day delivery and excellent customer service. All their phones are unlocked to all networks and come with a 12 or 24 month warranty depending on brand. The future development for this company will involve opening a retail store in Dublin and launching an academy for vulnerable people or those who wish to expand their knowledge of the internet and technology by attending fun classroom based modules.
Contact info
Dublin, Dublin, Dublin, Ireland
- 014625416
- Support@thephoneshack.ie
- www.thephoneshack.ie
4.7
Excellent
70 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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The Phone Shack revolutionised the way People use their own mobile to run their Business
By reviewing my recent experiences with The Phone Shack , I feel inclined to share this knowledge in order to contribute with the community. The moment I discovered what "The Phone Shack" does for people has been one of my most memorable moments. Their team is truly remarkable and very professional while still being friendly at the same time.
26 September 2021
Unprompted review
Phone arrived in perfect condition
Phone arrived in perfect condition. It was unlocked and ready to use. It’s a great easy to use phone with handy sos button.
19 March 2021
I was very happy with my purchase
I was very happy with my purchase, the only thing the charger was not in the box and I had to wait for it to be delivered. But they did send an extra one to make up for the wait.
7 March 2021
Purchased phone and needed additional charger.
Lady who answered the phone to me was extremely pleasant. I bought a phone on your website but I wanted to purchase a second charger 🔌 and she didn’t think you sold them. She said she would check with her manager and get back to me, which she did and said , no, they don’t sell them.
However I had left a message on your website requesting same and I got a response that one would be on its way to me. I await same and the phone I ordered.
5 March 2021
Phone came quickly and everything was…
Phone came quickly and everything was perfect. Hadn't heard of this website before this purchase. I've had no problems, I would buy from here again!
4 March 2021
Great service, helpful and efficient
Great service, very helpful customer service and a really superb experience overall.
3 March 2021
Easy to place the order and the phone…
Easy to place the order and the phone was delivered promptly. Great selection of phones available.
1 March 2021
Phone arrived super quick and exactly…
Phone arrived super quick and exactly as advertised . Couldn't recommend enough
15 February 2021
Reply from Thephoneshack
Hi, we see you ordered on 9th February which was only 5 days ago and the weekend is also not counted as An Post do not deliver on weekends. Your order is due for delivery on Tuesday which would be 4 working days from the date of order. Im sorry you're dissatisfied but your order should be delivered within the stated time frame. Thanks
I was very happy with the prompt…
I was very happy with the prompt processing of my order and tracking information via text and email.
13 February 2021
Great service
4 February 2021
Good service ordered Dora handset on…
Good service ordered Dora handset on Sunday , phone came via post on Thursday morning works very well easy for my parents to use
4 February 2021
Great Service
Can't recommend the phone shack highly enough. Brilliant service and can even bring world peace between a 3 and 6 years old brothers. Many thanks.
30 January 2021
Ordered just before 4pm
Ordered just before 4pm. Delivered following day as promised. Excellent service, product excellent. Will use this supplier again. Chris White
23 January 2021
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