The Naked Pharmacy Reviews 

52
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I have used Gut Love for a number of years and very happy with it. It has reduced my symptoms of GERD and now manage it without taking any drugs. I wish Naked Pharmacy hadn't changed their subscript... See more

Rated 5 out of 5 stars

I absolutely love everything about The Naked Pharmacy and what they stand for. Their pharmacists are so knowledgeable and I felt so empowered to make my own decisions about my health following the fre... See more

Rated 5 out of 5 stars

Have been taking Saffrosun and Marine Magnesium for a couple of months. Positive results from both products. Feel much calmer and less anxiety with Saffrosun and added Vitamin D is good for immune sys... See more

Rated 5 out of 5 stars

I recently ran London marathon and was recommended Natruflex for my muscles. I took them the day after running the marathon and got ready for the second day of recovery which is meant to be the wor... See more

Company details

  1. Vitamin and Supplements Store
  2. Health and Beauty Shop

Written by the company

The Naked Pharmacy was founded with strength, purity and evidence being at the heart of our business. Our mission is to help individuals achieve their very best health by combining free advice with premium-grade, natural supplements clinically tested to pharmaceutical standards. As Europe's only 100% natural pharmacy, our pharmacists are on hand to offer personalised guidance and support by helping customers maximise the benefits of our supplements, address questions about medication interactions and offer tailored recommendations. Natural supplements, formulated by pharmacists, proven by science.


Contact info

4.8

Excellent

TrustScore 5 out of 5

52 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(52)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Natruflex Helped Marathon Training

I recently ran London marathon and was recommended Natruflex for my muscles.
I took them the day after running the marathon and got ready for the second day of recovery which is meant to be the worst. I can honestly say I had no pain or muscle fatigue at all. I went back to work and even managed jumping up and down to show how good I felt!
I'd recommend the Naked Pharmacy and have recently started another supplement to aid hormonal balance.

12 July 2019
Unprompted review
Rated 5 out of 5 stars

Natruflex is now part of my post-gym and exercise routines without fail.

Having both tried and loved the Naked Pharmacy's products and worked with them, I cannot recommend them highly enough. The care and research that goes into each product is excellent, and the supplements I previously sampled have worked so well that I now swear by them. Both the Saffrosun and the Natruflex have done wonders for the body and the mind, especially after a tough gym workout.

31 May 2018
Unprompted review
Rated 5 out of 5 stars

Quality Products & Service

I have been using Naked Pharmacy products for a year now & they have made a substantial difference to my life. The service & quality of their own brand products is truly excellent. I would highly recommend this company.

22 January 2018
Unprompted review
Rated 5 out of 5 stars

The face behind this brand is upstanding, knowledgeable and authentic!

I would not hesitate to recommend The Naked Pharmacy as an ethical, upstanding and authentic brand. Alongside this Kevin the founder is so passionate about his products and has such a wealth of knowledge as a pharmacist that you are not only buying a product but also FREE insights into your health. His personal touch goes a long way!

I have been using Saffrosun successfully for almost a year and it helped me to wean myself off all other medication. I am now 7 months mainstream drug free and I can feel the difference when I don't take the product. Go for it...give it a try for just 30 days. That's what I did and I haven't looked back.

19 January 2018
Unprompted review
Rated 5 out of 5 stars

I've been working with the Naked …

I've been working with the Naked Pharmacy since they first started and honestly can't fault them. Their products work as well as they say, and Kevin has always been able to answer my questions fully and promptly. I can highly recommend them.

18 January 2018
Unprompted review
Rated 1 out of 5 stars

Buyer Beware!!

I used this company on two occasions to buy health supplements.

After the second online purchase, I received an email from them, enclosing an invoice and saying "Thank you for your subscription". This apparently referred to a purchase I made approximately a month beforehand and which I certainly NEVER knowingly requested to buy as a repeating subscription!

In addition, I could find no link to my account so I could check up on what payments could be going out or when, although I did click "cancel subscription".

I am totally freaked out by the behaviour of this company and still don't know where I am standing.
Don't use this company for any reason whatsoever as you may end up with repeat subscriptions you did not want! I suggest to anyone that they use iherb.com for their supplements.

15 January 2018
Unprompted review
The Naked Pharmacy logo

Reply from The Naked Pharmacy

Firstly I would like to say that we e mailed and called Vivian's mobile number several times leaving messages and our contact number. We did this within 24 hours of receiving this complaint. We also refunded her previous Paypal charges immediately. Unfortunately, Vivian chose to post this complaint before we were given the opportunity to resolve the issue with her directly which is always our preferred approach. I have also e mailed Vivian again today to confirm her account has been deleted.

Great customer service is very important to us and fundamental to the way we do business. This is the first complaint we have received since we launched the company two years ago. We have made changes to the website to ensure that the subscription button is made clearer to customers. This subscription service is important to our regular customers who are using the supplements to help with specific health conditions and who do not wish to run out. We are sorry that it has caused an issue in this instance.
Kind regards
Kevin Leivers

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