Melton Building Society Reviews 

It's so great to have Melton Building Society and their wonderful staff.
I would particularly like to recommend Jessica, for providing such a caring, personal and thorough approach to my requests.
It is a calm environment there and I didn't feel rushed. Jessica is very welcoming and extremely helpful.
She also recommended services I didn't realise the society provided.
I would also like to thank James for his kind support.
Well done.

Very helpful on the telephone. Set up a new ISA for me. No high pressure sales talk which you get from others.

We ALWAYS have a great customer experience at the Melton Building Society. We saw Jess today and she was so friendly, helpful, patient and professional in helping us decide what to do with our account. She spoke in detail about our options which we found very helpful, nothing was too much trouble. This is why we always keep returning to the Melton Building Society, their customer service is brilliant.

I saw James at Grantham branch.
He was very polite courteous helpful cheerful and professional and efficient!
A credit to your business 🤗

Zena was extremely helpful and made sure my elderly mother wasn't being pressured into withdrawing cash.

I visited the branch in Melton Mowbray after losing my husband. The staff were so helpful and courteous during the most difficult time of my life. I wish all the other companies I’ve had to deal with were just as good.

Ben at Oakham was friendly helpful and knowledgeable.

Over the last 20 years, I have always found all the staff at the Grantham branch helpful, friendly and professional.
I've always been treated as a valued customer, nothing is too much trouble, and they take their time explaining everything to you and making sure all questions are answered.
Keep up the great work.

It’s great to go into the Melton and speak to advisors face to face in a private room. We have been investors for 60 years as well as having our mortgage with you. You have always been competitive on the high street. Always had great service in Grantham.

Really easy and friendly. Josh talked us through everything and helped us with the paperwork. We didn’t have an appointment but were given a private room to discuss things and got everything sorted in one go. Really great. Thank you.

Very friendly and helpful staff

Excellent service received today from the Melton Mowbray BS in Grantham from Zena

Zena was very kind and helped to update my account. She was very patient with me. Thank you for your help.

Saw Amanda. Very friendly, helpful and professional. Explained everything clearly to us. It’s such a pleasure to be able to actually go into an office and speak to someone rather than having to do it all on line.

I had arranged to attend Melton Building Society to open an account for and with my brother who is a child.
The process has been confusing for me and a sensitive one after our mum passed away.
Charlie made this process so much easier to understand and manage.
She gave us the options of accounts available to us and allowed us to weigh up which accounts would suit us. She gave valued knowledge which assisted us in our choosing.
She has such a kind friendly nature which made you feel very welcome and valued as a customer.
After this experience I feel assured that my brothers money is in the best possible place and know that should we have any questions or queries in the future Charlie will be able to help us with information and answers to our questions.

Ben made great efforts to complete business today. He explained all the options available for us. He understood our needs and we used his advice to select the products we needed.

I was greeted with a nice smile and a pleasant morning. He could not have been more helpful, he gave the impression that he really knew his subject.

James is always so friendly and helpful.
Quick efficient service.

Staff very helpful and knowleable. Always happy to answer any questions.
Professional service provided by Chris in branch, regarding porential transfer of an ISA to Melton.

I have been with the Melton Building Society a number of years and always found the staff at the Grantham branch particularly helpful. However, on this occasion I felt Rosemary went over and above her duties in helping me and deserves a special mention.