The Learning College Reviews 

521
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated tutors and the remarkable flexibility of the online programs, which make balancing education with everyday life very straightforward and manageable. Consumers note that the provided learning materials are comprehensive, exceptionally well-organized, and simple to access whenever needed, ensuring a completely smooth educational journey. However, some people mentioned that uploading completed assignments or navigating the digital platform initially felt a bit confusing and complicated. Reviewers also pointed out that staying motivated during remote studies, dealing with online information, or managing extensive coursework could occasionally prove quite challenging.

What people talk about most

User experience

Users describe positive interactions with user_experience, highlighting a clear, well-structured online... See more

Staff

Consumers find staff to be positive, professional, and consistently helpful throughout their learning... See more

Customer service

Clients share positive opinions on customer_service, highlighting that tutors and advisors are consistently... See more

Response time

Reviewers mention positive feedback about response time, highlighting that the staff and tutors are prompt to... See more

Service

Customers consistently note positive experiences with service, highlighting helpful support, timely marking,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really great service provided by The Learning College, they gave great help and advice when choosing my course. It did not matter how many times i called or emailed always on hand to offer support a... See more

Company replied

Rated 5 out of 5 stars

I studied at my own pace (within reason) the support I received was amazing! I never felt alone whilst studying and always had my tutor plus others only an email away! With marking they always gave go... See more

Company replied

Rated 5 out of 5 stars

I’ve had a great experience with my the learning college. The convenience and flexibility made it easy to fit my studies around working full time, and the units were clearly structured and easy to fol... See more

Company replied

Rated 5 out of 5 stars

I’ve completed my course which was super easy to follow and really flexible – fit perfectly around my schedule. All teachers are great to talk to, especially Sharon who was always helpful and appr... See more

Company replied


Company details

  1. Adult Education School
  2. Career and Education Provider
  3. College
  4. Education Center
  5. Teacher College

Information provided by various external sources

*We are one of the UK’s leading online learning college of education qualifications in the UK.* Our unique learning platform means we can deliver courses to our learners anywhere in the world, ensuring a professional service is provided at all times. Our tutoring team are here to ensure your study is smooth and precise enabling you to complete your study confidently. With specialist, qualified tutors we can be sure you will be guided every step of the way, enabling you to complete your recognised qualification and start your chosen career path. Our unique learning style enables you to complete your qualifications with ease!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

521 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 71% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(521)

92 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Course was easy to navigate got got…

Course was easy to navigate got got feedback from my submitted work. Each time a called the learning college all my questions were answered. I thoroughly enjoyed completing this course.

24 October 2025
Unprompted review
The Learning College logo

Reply from The Learning College

Thank you for your review. We’re really pleased to hear that you found the course easy to navigate and that the feedback you received on your submitted work supported your progress. It’s also great to know that whenever you contacted the college, your questions were answered clearly and promptly.

We’re delighted that you thoroughly enjoyed completing the course.

Kind regards,

TLC Team

Rated 5 out of 5 stars

I have a fantastic experience with The learning college

I have a fantastic experience with The Learning College. The tutors were friendly,
Professional, patient and supportive all the time.
They were ready to help any time that I was doing my course.
The course was organised very well and the subjects were clear and easy to understand.
I really appreciate their Professional teams and their communication that were friendly.
I highly recommend.

23 October 2025
Unprompted review
The Learning College logo

Reply from The Learning College

Thank you for your wonderful review. We’re delighted to hear that you had such a fantastic experience with The Learning College. It’s great to know that you found the course well‑organised, the content clear, and the overall learning journey enjoyable.

We’re especially pleased that our tutors made such a positive impact, their friendliness, professionalism, patience, and consistent support are things we take real pride in, and they will be thrilled to receive your kind feedback.

We truly appreciate your recommendation and are glad you felt supported every step of the way.

Kind regards

TLC Team

Rated 4 out of 5 stars

HLTA Level 4 Course

The course layout was very good and the resources were accessible throughout. The tutors were helpful and the communication was good.

21 October 2025
Unprompted review
The Learning College logo

Reply from The Learning College

Thank you for your review. We’re really pleased to hear that you found the HLTA Level 4 course well laid out and that the resources were easy to access throughout your studies. It’s great to know that our tutors were helpful and that communication remained clear and supportive during your course.

We appreciate you taking the time to share your experience.

Kind regards,

TLC Team

Rated 5 out of 5 stars

Great school

Great school , very clear knowledge , tutor help always available. I recommend

15 October 2025
Unprompted review
The Learning College logo

Reply from The Learning College

Thank you for your review. We’re delighted to hear that you found the course clear, informative, and well supported. It’s great to know that tutor help was always available when you needed it.

We truly appreciate your recommendation.

Kind regards,

TLC Team

Rated 1 out of 5 stars

A sham - for the love of God, AVOID THIS COMPANY!

Have just attempted to start a Level 3 course in 'Understanding Mental Health', but after about ten minutes realised it's all a complete sham. The content is barely even written in English, and it's crystal clear that whoever is writing has absolutely no idea what they're talking about; they might as well have just pulled a random person off the street and told them, 'right, you're going to write about psychosis, depression and...stuff like that...'!

Psychosis is described as - quoting verbatim - "a very serious type of mental illness and they can often hallucinate and delusions which keeps them out of touch with reality. Hallucinations are false ideas, images and perceptions of something that is not there".

I was then asked to answer 'based on 5310 people with dementia, which number will have dementia with lewy bodies?' - totally unrelated, totally random.

On eating disorders, I was told - again verbatim: "Eating disorders are a mental health condition. They are catagorised as abnormal eating habits. They may behave and concentrate excessively on their weight and appearance. This can cause damaging affects to their health."
This pattern of abject incompetence continues throughout the first section of the course.

The course cost me £330 - which apparently was reduced from £400-and-something originally - and, yes, I should have read the reviews before parting with that cash. There is also the fact that their cancellation policy is worded in such a way that, as soon as you use your details to log in to the website, you immediately waive all rights to a refund.

This is clearly a very shady organisation, run by shady individuals, promoting sham educational courses to lure naive students into paying them vast sums of money for nothing in return. I would love nothing more than for these individuals to be brought out into the light. I hope this review will contribute toward that process.
Please, please, please do not make the mistake I did. Do not give these individuals a penny. Avoid them like you would the plague.

10 October 2025
Unprompted review
The Learning College logo

Reply from The Learning College

We don’t have a person by this name studying any qualification with the college.

Review has been reported as it’s not factual and we feel the wrong college has been reviewed by accident.

All our material is written in perfect English and as such, follows the learner outcome and modules set by the Awarding body TQUK.

Richard, I would advise you to check you have the correct college, Trustpilot will request proof of purchase along with your learner number.

Thank you

TLC Team

Rated 5 out of 5 stars

Flexible

Completing my course through The Learning College has provided me with a great deal of flexibility, especially whilst balancing family and work life. I am very grateful of Harry’s initial support by providing a good understanding of the course requirements and to support registration completion. I really appreciate the service and guidance my tutor, Sheila, has provided throughout the course. The course material itself was very clear and easily accessible.

6 October 2025
Unprompted review
Rated 1 out of 5 stars

I had a very bad experience with this…

They are rude Avoid Avoid just want money

I had a very bad experience with this company. I tried to cancel my course immediately and even sent more than 100 emails, but they completely ignored me.

I only opened the account for 2 days, did not study, and still they keep taking money from my account every month. This feels like being forced to pay for something I never used.

A professional company should respect cancellation requests and stop unauthorized charges. I hope others will be careful before signing up.

1 September 2025
Unprompted review
The Learning College logo

Reply from The Learning College

Hello Haya,

Thank you for taking time to leave a review.

Sadly your review is not factual. You have had several emails from a vareity of different team members within the college all helping you.

As for the monies being taken, this is a payment plan 'you' agreed to on two occasions. You have accessed the course material and started your study as per the MyTLC logs showing your full activity. As agreed under digital content law, if you have accessed the course, you are due to pay for it. This is why your payments has been taken in-line with your agreement.

If you require any additional support, please let us know.

Kind regards

TLC Team

Rated 5 out of 5 stars

Flexible and professional learning

The online platform is easy to use and gave me the freedom to study at my own pace. The tutors were always available and very supportive.

16 September 2025
Unprompted review
The Learning College logo

Reply from The Learning College

Hello Liam,

Thank you for taking the time to complete your wonderful review, we very much appreciate it.

TLC Team

Rated 1 out of 5 stars

My Experience with TLC HLTA (RQF Level 4)…

I signed up for the Level 4 HLTA course at TLC while I was halfway through my second Master’s in Education. With 16 years in teaching, and leadership roles, I thought this would be a useful refresher. Sadly, it hasn’t turned out that way, and I feel future learners should know a few things before they enrol.

The good bits first: signing up and paying was easy, the online platform is simple to use, and when feedback eventually came, it was constructive. In fact, my earlier assignments were praised — comments like: “Good suggestions here, with some nice examples – Good research stated on implementing language structures. Well done.” and “You write very well, with good spelling and punctuation… good research cited. Keep this up.” So it’s not that my work was poor.

Where it went wrong: once you start, the payment plan can’t be cancelled. If you stop paying, it’s treated as a breach of contract and could affect your credit rating. There’s no proper guidance on essay format, so I ended up experimenting with four units before figuring out what they’d actually accept, each taking 4–5 weeks to be marked. Some assignments were over 4,000 words, which makes the “could finish in 6 months” (claim during my sign up) unrealistic.

The breaking point: one reflective assignment (about my own teaching practice) was flagged as “AI-generated.” I was told to either pay a £125 fine (about 31% of the full course fee) or withdraw. This was based only on Turnitin’s AI checker — even though Turnitin themselves say results are not always accurate and should not be used as the sole basis for action. My appeal was rejected.

After that, my tutor wrote: “I have started to mark Unit 5… and unfortunately, plagiarism has been detected therefore I cannot pass this work as your own. As per the terms and conditions I have been instructed to stop assessing your file.” Since then, my last two unit submissions have been left hanging — no feedback at all.

I know the college may reply quoting awarding body regulations, terms and conditions, or system logs (as they’ve done to others). It also seems their required study hours don’t take personal study time into account, especially since the required books aren’t even available on their website. Anyway, I’m not here to argue point for point. I just want to share my experience honestly so others can make their own decision.

In short: yes, the platform is easy to use and tutors can be helpful, but the risks outweigh the benefits. Read the Ts & Cs carefully before signing, and be prepared for delays, unclear expectations, and even the chance of your work being unfairly flagged as AI.

A word is enough for the wise.

31 July 2025
Unprompted review
The Learning College logo

Reply from The Learning College

The answer to this review will be following soon due to the Plagiarism entailed and lengthy report collated.

Rated 5 out of 5 stars

Flexible and professional learning

The online platform is easy to use and gave me the freedom to study at my own pace. The tutors were always available and very supportive.

11 August 2025
Unprompted review
The Learning College logo

Reply from The Learning College

Thank you for your kind review

TLC Team

Rated 5 out of 5 stars

The Learning College provided a highly…

The Learning College provided a highly accessible platform, which enabled me to study for HLTA qualification. The online lessons, structured my self-directed study well and I was able to work at my own pace.
In particular, Sheila Green, my personal tutor, provided great support and reflective comments that complimented my learning style and enabled me to successfully pass. Sheila was always available for my many queries and discussions and was very professional and supportive.
The Learning College were also extremely adaptive to my own additional needs and able to inclusively support my learning and extend my course after I notified them of my neurological condition. I needed to resubmit a few of the modules, but Sheila was very supportive in her marking and was able to indicate what criteria needed more research or examples of my own practice.
I would highly recommend The Learning College for students who are able to commit to self-directed study and wish to achieve HLTA status formally. This was a great experience for me and challenged me to study hard and work independently and be proud of my final achievements. Thank you also to my tutor Sheila, who inspired me to successfully apply for a HLTA position.

11 July 2025
Unprompted review
The Learning College logo

Reply from The Learning College

Hello Christiana,

Thank you for your review, really appreciated

TLC Team

Rated 1 out of 5 stars

Terrible Experience

Avoid The Learning College - Terrible Experience

I enrolled in the NVQ in Understanding Mental Health, which includes five units. Shockingly, I failed all five units, not just once, but multiple times despite putting in genuine effort and using proper references.

They accused me of plagiarism on every unit, yet refused to show me exactly what was supposedly plagiarised. They use Turnitin, and it seems even properly quoted material is flagged without context or explanation. It’s hard to believe that every unit I submitted was plagiarised, multiple times, when I wrote them myself. For that to be true, I’d have to have deliberately stolen word-for-word work from three different past students, which is simply not the case.

The most concerning part? One unit was failed with feedback saying, “I have referred this based on the plagiarism found in your other units,” - meaning they didn’t even assess the actual work before failing me.

After paying hundreds for the course, I was told I’d need to pay an extension fee and a £125 reassessment fee. The focus here feels more on profit than education.

My advice? If you’re looking to gain a qualification, go with a more transparent and supportive provider. My experience with The Learning College has been stressful, frustrating, and disappointing.

Before deciding to go with this company, take time to read and believe all the 1 star reviews they have - I wish I had. I've decided to cut my losses and give up on this NVQ. Its simply not worth the time or money invested.

11 June 2025
Unprompted review
The Learning College logo

Reply from The Learning College

Hi Lulian.

I have reviewed your account and can see that you submitted Unit 1 which was referred with amendments required numerous times. Also plagiarism detected but referred for you to review. No charge.

Unit 2, again referred back with amendments required and also plagiarism detected. However, you were only warned on this occasion and no charge for re-assessment only to review your work that was highlighted in the report and to resubmit in your own words. You also had work missing from this unit of which you were advised about. When this unit was referred back to you again on 8th May 2025 for AI detection, rather than charge you we stated due to other units having being referred we have sent this back to give you the opportunity to amend. This is a benefit to you, the alternative would have been for your Assessor to just charge you for re-assessment.

Unit 3 - 43% AI generated as per the report given to you on your learner platform. Re-assessment required.

Unit 4 - Referred based on unit 3 being referred back to you and charged, your Assessor could see this unit also had high AI generated content from the Turnitin report, so rather than charge you for re-assessment she just referred it back and asked you to review. Why is not charging you a bad thing??

Unit 5 - 48% AI generated as the report given to you on your learner platform. Re-assessment required.

You have had plenty of support, but what I can see from your learner platform is that you have started off really well, and then gradually turned to AI interfaces to generate your answers. Some colleges do not have the relevant software to detect this, however we do as our students are required to pass with a high standard of knowledge, being their own understanding and not that of others or generated by AI

Rated 5 out of 5 stars

Best learning college

I have completed my assessments today,this is best learning platform
Waiting for results

Best teacher sharon helping with best guidance for every unit with best approachable and always in contact to help

24 April 2025
Unprompted review
The Learning College logo

Reply from The Learning College

Hello Yoga,

Thank you very much for your lovely review and for your kind comments towards our Tutor, Sharon. I have passed your comment on to her.

Thank you

Rated 5 out of 5 stars

Timely

I was able to complete my learning and marked within weeks

27 March 2025
Unprompted review
The Learning College logo

Reply from The Learning College

Hello Abisoila,

Thank you for your review. I am pleased we met your timely study and fulfilled your learning experience.

Rated 5 out of 5 stars

Positive experience

I could follow the course and the feedback provided was very helpful. I didn't feel like I had failed at all through the qualification and had the relevant support. I would recommend the course to others and look at what other courses are available in the future.

9 February 2025
Unprompted review
The Learning College logo

Reply from The Learning College

Thank you very much for taking the time to review our college Nicola.

We are pleased you enjoyed and had a positive experience. I have also passed your review to your Tutor as feedback is highly valued by all team members. Thank you

Rated 5 out of 5 stars

Excellent training would highly…

Excellent training would highly reccomend excellent tutors who are always on hand to help . Sharon was amazing throughout the course.

29 March 2025
Unprompted review
The Learning College logo

Reply from The Learning College

Hello Mrs S.

Thank you for your very kind review. We have passed your comments on to Sharon. We are also please to learn you enjoyed your training overall.

The Learning College Team

Rated 5 out of 5 stars

I had an amazing experience with this Supporting Teaching and Learning RQF and Special Education Needs

I had an amazing experience with this course.The teachers were very knowledgeable, responsive and always willing to clarify any doubts. This course exceeded my expectations and I feel much more confident in the subjects matter now.

28 March 2025
Unprompted review
The Learning College logo

Reply from The Learning College

Great to hear you were happy with your studies here at The Learning College. If we can help with anything in the future, please let us know.

Thank you

The Learning College Team

Rated 5 out of 5 stars

Excellent Learning Experience with CACHE Qualifications

I had an outstanding experience completing the CACHE Level 3 Award in Childcare and Education with The Learning College. The course was well-structured, covering essential topics such as child development, safeguarding, and communication, with comprehensive learning materials that included detailed guides and relevant assessments. My tutor, Sheila Green, was exceptional, providing timely feedback and guidance and the online learning platform was user-friendly, allowing me to access course materials, submit assignments, and track my progress easily. The administrative team was also efficient, friendly, and helpful, responding promptly to my queries and concerns. Overall, I felt supported, motivated, and confident throughout the learning journey, and I would highly recommend The Learning College to anyone seeking a reputable and supportive learning environment for CACHE qualifications.

17 March 2025
Unprompted review
The Learning College logo

Reply from The Learning College

Hello Jiss,

Thank you for your glowing review of THe Learning College, we appreciate it.

Great to hear your experience was positive and you were provided with the necessary support and guidance to pass your qualification. We have passed your kind comments on to Sheila.

Thank you!

The Learning College

Rated 1 out of 5 stars

Absolutely abysmal service

Absolutely abysmal service. The course was horrific, spelling errors and grammatical errors were constant to the point the units and exam were illegible and impossible to complete. There was also no way to contact either the tutor nor any other member of staff for advice or help. I eventually had to withdraw due to this whole debacle and start the course elsewhere. This process was also horrific, there was no easy way to contact or get advice on how to do it and my emails of enquiry were also ignored. Their policy is also at a great disadvantage to users. They seem like a scam company. I definitely would not recommend to anyone.

3 January 2025
Unprompted review
The Learning College logo

Reply from The Learning College

Caitlin, thank you for your review.

You have clearly jumped on a band wagon here as there are NO EXAMS IN YOUR QUALIFICATION. I can see you have submitted a refund request whereby you have cited work related commitments are your reason for cancellation. There are no emails into the college to any staff with regards to asking for assistance or help.

We have tried to contact you to discuss, however the number given on your enrolment by yourself is incorrect/one number short.

Upon reviewing your platform log it reads that you reviewed unit one at 14:08 for 12 seconds on 13th February and then again at 01:12 in the morning on the 25th February (Assessment Task).

You also accessed your tutors full profile at 14:09 on the 13th February, which is where you have full access to your self assigned tutor. So I'm unsure where you feel you can not contact anyone? You were staring at her... Again, with regards to emails into the college, there are none, only for your request to cancel of which this has been processed.

Its disappointing when the Learner uses words like 'scam' without understanding the meaning behind it, or use it to mask their own original reason for wanting to remove themselves from the qualification. Most of the time, the disappointment comes back to themselves, in the fact they haven't read our terms and conditions.

Why not just call and discuss?? This is just a malicious review, and I don't understand why you would do this? A simple conversation and all is much easier to resolve.

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