The Kind Pen Reviews 89

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and durability of the products, often highlighting specific items like the Bullet 2.0 vaporizer for its discretion and ease of use. Many appreciate the company's commitment to standing behind their products, frequently mentioning the lifetime warranty and excellent customer service. However, some customers also noted issues with certain products, such as units getting warm to the touch or having short battery life. A few other people also felt that charging could be problematic, with some pens not fitting chargers or lacking clear charging indicators. There were also isolated reports of defective products and slow customer support responses.

What people talk about most

Product

Users describe positive interactions with the product, often praising the quality, durability, and ease of... See more

Quality

Consumers find quality to be positive. Many reviewers praise the high quality of devices, noting they are... See more

Customer service

Clients share positive opinions on customer service. Many customers praise the stellar customer service,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

New user of The Kind Pen, and I must say I'm rather impressed. Started out with the HerbFlow as an entry point and so far the experience has been great. The unit is solidly built and heats quickly. Th... See more

Rated 5 out of 5 stars

I've been a customer for a while now, and I'm consistently impressed with the **quality of their products**. Everything I've bought from this company has been top-notch and built to last. It's rare to... See more

Rated 5 out of 5 stars

I've been doing business with these guys for about 2yrs now and they are one of the best vape stores online. They got a great lifetime warranty on there products. Easy to replace one without the fuss... See more

Rated 5 out of 5 stars

I’ve been a Kind Pen customer for several years and keep coming back because of the great products and outstanding service whenever I’ve needed. I have not bought a pen/battery from anyone else since... See more


Company details

  1. Vaporizer Store

Written by the company

New Jersey-based The Kind Pen has quickly become one of the most trusted brand names in the industry. The Kind Pen vaporizers are an effective delivery system that offers a healthy and affordable alternative to crude resin-filled pipes and bongs. The Kind Pen offers the perfect balance of potency and discreet portability for consumers. With five clicks and a deep breath, The Kind Pen is letting people taste the world in a wonderful new way.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

89 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The deezy

First of all let me say I love ❤️ my deezy lasted for over a year with heavy use until it got dropped while hot big bummer anyway thank you for honoring your lifetime warranty. You guys have a great team and wonderful product. Don't change a thing. The Kind Pen is my #1 for vaporizers

21 February 2026
Unprompted review
Rated 5 out of 5 stars

The kind pen is the best

I The kind pen is the best battery for the vape cart that I have seen. I wouldn’t heat up the oil, I would just press the button five times and then press the button and hold it in during every hit that you take. Heating up the oil? I think you go through it faster and I just don’t think it’s needed. Then the battery lasts a lot longer and so does the oil

22 November 2025
Unprompted review
Rated 1 out of 5 stars

charging issues

I bought 3 of the micro-usb variable voltage vape pens, all same model, just diff colors. They do NOT come with any chargers. My microusb charger fits in ONE of the vape pens, but not the other two. How is that even possible? Also, can't tell for sure when pen is charged. Their website is ridiculously slow and frustrating. I do NOT recommend.

19 November 2025
Unprompted review
Rated 4 out of 5 stars

The Kind Pen is Solid

New user of The Kind Pen, and I must say I'm rather impressed. Started out with the HerbFlow as an entry point and so far the experience has been great. The unit is solidly built and heats quickly. The unit does get a little warm to the touch but that is to be expected. Also the battery life is short, so not recommended for heavy users. Or just buy two and save your battery life lol.

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Kindpen is the best in everyway!

Kindpen is the best in everyway from quality of devices, to customer service, lifetime warranty, and effectiveness of devices themselves. I have been with kindpen since the first one dropped over a decade ago and have only used kindpen devices since. I have never used or bought any other vaporizer and do not plan to. That is how effective kindpen are. I have leaned towards the truva, deezy, OG jamz, and the high key for carts. Kindpen is the only way to go.

24 September 2025
Unprompted review
Rated 1 out of 5 stars

Horrible company and worse support

I purchased the Lobi and could not wait. When I got this thing it worked for about 3 days and then contacted support and it took them one week to get back to me. They then sent me another atomizer which took two weeks to get when I got it it almost lit my lungs on fire. Then they tell me they can't return the product because it was used however it was defective which makes no sense to me. They then send me an RMA with no shipping label to send back. I have to go in and pay to send this back to these idiots and then they won't even credit me the shipping they say they don't do that. I hate you more than I ever did before and do yourself a favor DONT BUY FROM THESE JUNKSTERS. BUT A FOCUS V - NOW THAT'S A REAL COMPANY!

10 September 2025
Unprompted review
Rated 5 out of 5 stars

I’m a TKP raving fan

I’ve been a Kind Pen customer for several years and keep coming back because of the great products and outstanding service whenever I’ve needed. I have not bought a pen/battery from anyone else since I started using them because they are that good. I’ve recommended them to several buds as well, who’ve been equally happy. I’ve had to utilize the lifetime warranty a couple times (probably because I dropped too many times….shhh). But no questions asked. Yes you pay a FAIR shipping fee but considering it’s typically a couple years later, it’s a no brainer.

8 July 2025
Unprompted review
Rated 5 out of 5 stars

Great products

I own quite a few of their products and will continue to buy more. I highly recommend the Bullet 2.0 as a great all around device and every piece of their glass that I own truly does not disappoint.

23 September 2025
Unprompted review
Rated 2 out of 5 stars

the thing gets too hot to use

the thing gets too hot and you can't touch it. It also needs to be charged after every 2-3 uses...
I don't waste my time trying to use it because it just get too damned hot to hold.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

Great vaporizers

I've bought 2 Deezy's, 2 Breezy's and 1 Mist 2.0 (under Debbi Belvill). All have worked wonderfully, and I've had the Deezy's for at least 3 years. We had a problem with one Breezy and it was replaced, no questions asked. The replacement is working as it should. Bottom line - you won't regret buying from Kind Pen. (My Date of experience is just a guess for one of the Breezy's. I don't remember the exact date of purchase.)

10 December 2024
Unprompted review
Rated 5 out of 5 stars

I’ve owned a Deezy for several months…

I’ve owned a Deezy for several months now and I can truly say that it’s one of the easiest I have ever owned fill it turn it on and in a few seconds it’s ready to go.
It comes with a magnetic cover that stays in place even in your pocket.

20 September 2025
Unprompted review
Rated 5 out of 5 stars

Love Kind Pen

I've been a customer for a while now, and I'm consistently impressed with the **quality of their products**. Everything I've bought from this company has been top-notch and built to last. It's rare to find a business that truly stands behind its quality the way they do. I'll definitely continue to be a loyal customer.

7 July 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding

I am a rather newbie to leaving reviews. I have bought many of their different products. I am amazed at the quality of their products. I highly recommend The Kind Pen.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Reliable dependable is what TKP stands…

Reliable dependable is what TKP stands for. Even though they offer lifetime warranty I haven’t needed it Bullet 2.0 over a year and the list goes on. Bought the new 6” bong and love it, with the resin catch design and the stem going to the bottom it’s a ripper Thanks TKP

20 September 2025
Unprompted review
Rated 5 out of 5 stars

I have been a customer since 2017

I have been a customer since 2017. the only reason i keep buying new things is I lose them. I only had one issue and the replaced it without question. I highly recommend this company

21 April 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look