About six months ago, I received my Double Monk Strap shoes. They looked fantastic and fit perfectly. My first order (wide-fit EU44.5) didn’t quite work out, and after a long wait, I had finally... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Shop Finest Quality Men's & Women's Leather Jackets or Customize Your Own Jackets. Made to Measure Option & Free Shipping World Wide On All Orders.
Contact info
Hesperian Boulevard 24048, 94545, Hayward, United States
- www.thejacketmaker.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
5 stars service
5 stars service. The material is great and fits well. The delivery is fast. Will order another soon!
6 stars
If you had an option for 6 stsrs I would have chosen that option.The fit is perfect, the quality is awesome and your customer service is top notch. I'm not the easiest person to deal with. I know what I expect to get topn quality for my money. I ordered a custom made suede jacket, size 56 extra long and they came through. Now all i have to do is wait for the weather to turn cold so i can wear it.
My new go-to for Leather Jackets
If you want a tailored (optional), high quality leather jacket that doesn't break the bank and all done from the comfort of your home?
Look no further.
Great service and very friendly support.
(I don't write reviews, but this deserved it)
Super happy !!
Super happy !!! I got my jacket as they said 🫶 The quality is just unbelievable and it’s fit perfectly 🫠 i love my jacket 👍
Absolutely blown away
I ordered my dream jacket from them and they made the process so easy! There was a guide to measure yourself and everything! When i got my jacket it was immaculate, everything was perfect! The only thing was that the sleeves were a bit tight but thats on me i like my sleeves baggier but I measured exactly. Other than that its perfect! Everyone was so nice too! 10/10 will absolutely try it again.
Great customer service,quality products…
Great customer service,quality products and essy to communicate with.
Great Leather Jacket Quality
I received my pink leather jacket from The Jacket Maker last 2023 and I’ve been wearing it throughout my travels since then. The quality of the material is so good and it keeps me warm whenever I need it. It’s also such a stylish piece that I get so many compliments when I wear it.
Working with The Jacket Maker was also a great experience. I created a Youtube video review on the leather jacket, and also some Tiktok videos on how to style it. Their team was very accommodating and professional.
this is my second time getting jacket…
this is my second time getting jacket for the winter and everybody is asking me where I got from the quality is top notch thank you guys
It’s just Quisie and will
Hello, the jacket marker was very prompt and efficient when it came to our order. Also, they were very responsive.
The Jacket Maker/Letterman Jacket
The jacket maker letterman jacket fits amazing. In my created video I did a try on showing how my letterman’s jacket can pair with any outfit..from a bodysuit, a dress to pants. I felt like it gave my clothing an edgy look and I was here for it. My jacket has great quality, fits well and has a great price.
I've had nothing but great experiences…
I've had nothing but great experiences with the jacket maker. They were very professional and paid attention to every detail I mentioned when creating my own custom varsity jacket. They went above and beyond by helping me bring my design to life with actual pictures of the materials to the final product before shipment. I will definitely consider the jacket maker for another custom jacket in the future.
Great Company. Great Products!
I acquired a really nice leather laptop sleeve from The Jacket Maker. It's a really great and luxurious and quality item that I'm sure will last for quite some time. It was great doing business, and I look forward to purchasing future products from this company!
Very nice jacket
Brilliant jacket, I absolutely love it and have received so many compliments!
I’ve been wearing it constantly since it arrived.
My old biker is now getting a well-deserved break, and I practically live in my Selina blazer. It’s slightly insulated, which makes it perfect for late September and early October.
Initially, I left a mixed review: the product was excellent, but the refund process was confusing. The company had offered a promotion: “Get a Replacement + 25% Refund” which wasn’t initially honoured.
However, the team reached out to me directly and resolved the issue. Overall, the customer service is helpful and attentive.
I hope that, following feedback from me and perhaps others, they will refine their promotional offers to avoid any similar confusion in the future.
Aside from that small hiccup, everything else has been smooth. The quality of the product is outstanding, shipping was quick, considering the jackets come from Pakistan, and the returns and refunds were processed promptly.
I am very happy with my purchase!!!
Quality of products just amazing
Quality of products just amazing. The jackets fit perfectly. I ordered one of the items in custom sizes, very few brands can offer this option. The quality, service, packaging and delivery are all top notch.Totally recommend The Jacket Maker if you need excellent quality and the best service.
5 Star Custom Jacket Experience
Had a great experience with the Jacket Maker and their team. I sent my measurements and they sent a perfectly tailored leather jacket that fit my body type very well.
The jacket is really nice and of great…
The jacket is really nice and of great quality. will definitely be getting more.
Craftsmanship & Quality
Craftsmanship & quality is the only fitting words that come to mind when I first seen my jacket. Great work & top tier customer service & communication.
Third times a charm, exceptional jackets
I have purchased 3 leather jackets from The Jacket Maker, and all 3 have exceeded my expectations. 2 of the jackets I had made to measure, and those jackets are the best fitting articles of clothing in my wardrobe. The latest one I bought I wanted to see how their ready made option fit, and it is very comfortable. Nothing beats made to measure, but the general sizing is on par with my measurements and the difference is simply a mildly looser fit. The customer service very friendly, knowledgeable and helpful with every step of the process. I am grateful for the value and craftsmanship provided by this company
Great bomber jacket
I love my new suede bomber jacket! The fit is perfect and the quality is excellent. I'm very happy with this purchase.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








