Ordered a birthday card. Nothing received. No order email just a confirmation of payment. The items are now not showing on their website and there is no way to contact GPBox as I don't have a relevant... See more
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I have been a seller on this website since its incarnation, but in recent years it has become the no.1 worst platform to work with. I won’t bore you all with the details, but needless to say, I strong... See more
Attempted to purchase a painting print from Motorsport Artworx. Paid for item, nearly a week later, no update, contacted seller and he seemed to forget or not bother posting the item. Apologised an... See more
Company replied
The most caring, fast reactive and honest people work at the GPBox. You'll always be taken care of and asked for opinion and suggestions. People here want to improve and create even better experience... See more
Company replied
Company details
Written by the company
The one stop shop for Motorsport gifts, art, parts posters and memorabilia. Buy and Sell F1, Moto GP and all motorsport products on the Motorsport Marketplace.
Contact info
Office 7 35-37 Ludgate Hill, EC4M 7JN, London, United Kingdom
- info@thegpbox.com
- www.thegpbox.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
No item delivered and unable to contact CS!
Ordered a birthday card. Nothing received. No order email just a confirmation of payment. The items are now not showing on their website and there is no way to contact GPBox as I don't have a relevant order number! Tried to email directly but it bounced.
Avoid the website like the plague.
I have been a seller on this website since its incarnation, but in recent years it has become the no.1 worst platform to work with. I won’t bore you all with the details, but needless to say, I strongly advise to NEVER EVER use their website. They really do not deserve to still to be trading. A truly dreadful business!!
Horrendous Experience
Click > pay > gpbox takes your money > 0 follow up > 0 merchandise > 0 reply to inquiries > open case for seller fraud = Huge waste of time and effort! STAY AWAY FROM THIS WEBSITE
So dreadfully inept
Quite simply the most dreadfully inept, useless and waste-of-space website on the internet! I strongly advise avoiding this website at all costs.
scam seller blames marketplace
They took the order then ignored me when i asked for tracking shipment
finally said out of stock and said would issue refund and again no sign of money back in my account
have flagged with visa as dodgy site and they are now trying to get refund
AVOID SITE
SCAMMERS
seller sayingGPBox are not refunding
Waste of time and money, awful experience
I ordered a t-shirt from them. The t-shirt was delivered near Southampton but I live near Watford. This happened 2 weeks ago. I have tried to contact them several time and I did not get any answer. I have used the online form and the email provided here. To avoid at any cost. I have also tried to contact the seller.. They did reply, after reaching out using an email, but I am not getting any positive outcome. The marketplace chat is not helpful at all. If you are thinking to buy something from GPBox, think twice. There is no support at all if something goes wrong. I have an invoice that is totally useless.. Total waste of money and time.
Scam
Scam. Ordered 2 prints which never turned up. Still "processing". Customer service is non existent. Attempted to make contact with both the individual seller and GPBox themselves several times, not one answered or acknowledged. (Update: I have received a full refund)
Terrible company and awful customer…
Terrible company and awful customer service. As purchased a memorabilia print as a gift but as soon as i saw it i requested a return/refund. I followed the internal process of contacting the sellers and raised a support ticket. after multiples attempts of contacting them i’ve still not heard back or received a refund. I will not be buying from the company again.

Reply from GPBox
do not use this vendor
I made an order from GPBox (vendor: masterlap) for a
"Lewis Hamilton Ferrari F1 T-shirt - M"
a few weeks ago/a month ago and the confirmation email said it would arrive in 1-2 weeks, and I've still not heard anything back from the sender, not even that the order had been processed. I would like a refund please, it was for my boyfriends birthday but its not needed anymore. Thanks

Reply from GPBox
Comments made by GP…
In response to the comments made by GP box I would reply as follows
I am still awaiting a refund which GP box claim to have sent
TomKat9492 continue to be featured on GP box’s website
DO NOT USE MOTORSPORT ARTWORX
Attempted to purchase a painting print from Motorsport Artworx. Paid for item, nearly a week later, no update, contacted seller and he seemed to forget or not bother posting the item. Apologised and told me it was now shipped. Week and a half later, still nothing. Tried contacting but to no avail. Sent request for refund to the seller..... Nothing. Contacted gpbox direct who chased up for me and eventually got my refund processed.
Gpbox site itself could be OK, they helped me get my refund but AVOID MOTORSPORT ARTWORX AT ALL COSTS.

Reply from GPBox
Overall decent experience
Overall decent experience, the posters arrived on time but the keyring took a bit longer. Tracking number was saying stuck in Madrid. Communication was Ok

Reply from GPBox
Highly recommended for motorsport enthusiasts!
I've been selling on GPBox for over two years and always had seamless and pleasant experiences with customers as well as the creators of GPBox.

Reply from GPBox
Perfect marketplace to sell motorsport…
Perfect marketplace to sell motorsport parts and buy unique memorabilia!

Reply from GPBox
Good selection, good service
Discovered this website while looking for XMas gifts. I've been using it several times, and it was always smooth. On one occasion I could not find my order but customer service was super helpful and it was solved immediately.
Would definitely recommend.

Reply from GPBox

Reply from GPBox
Best web!
The most caring, fast reactive and honest people work at the GPBox. You'll always be taken care of and asked for opinion and suggestions. People here want to improve and create even better experience for their customer! Happy to be part of this amazing motorsport loving community!

Reply from GPBox
Great experience
I've always liked motorsports and this shop fits perfectly with every fan like myself. I've been following them from the beginning, bought from different sellers several times and felt a big improvement both from their website and from the customer service.
It is great to find a passionate team and sellers behind.

Reply from GPBox
Ordered a couple of times goodies and…
Ordered a couple of times goodies and worked perfectly, from order to delivery.
I personnally recommend 👍🏻

Reply from GPBox
Smooth transaction and swift delivery
Bought an F1 canvas for my husband, he was absolutely thrilled with it!! There's a great selection of unique gifts on the website and plenty to choose from.
Keep up the good work GPBox!!!

Reply from GPBox
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