I got the card I needed, but your system was slow and the limitations on addressee & sender are a hindrance.
Company replied
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Review summary
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All is good, but should be more space for sender's info, and for message to gift recipient.
Company replied
Update! Cindy from The Gift Card Shop contacted me about the issue we were having. She was an incredible help to us. We received the one replacement card that we were expecting. The other card that... See more
Company replied
I used The Gift Card Shop to purchase some gift cards eight months ago without having any issue using my credit card to make the purchase. This time, I tried to use the new "AirDropKey" process and ha... See more
Company replied
3.8
Great
377 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Biggest scam on the web
Biggest scam on the web! Contact your bank and get refunded immediately!
2 March 2026
Unprompted review
Reply from The Gift Card Shop | TheGiftCardShop.com
Hi there!
We're sorry to hear about the issues you've experienced and have sent you an email from noreply.notifications@trustpilot.com requesting more information. Please check your inbox (and junk/spam folder, just in case) so we can further assist you. This form expires in 3 days.
To help us better understand your experience and provide the most effective support, please fill out as much detail as possible. When asked for a reference number, you can use your order number from our website, case number, or your Gift Card serial number. We look forward to your reply.
UPDATE 3/12/2026: Thank you for providing additional information and taking the time to speak with our team. If you have further questions, please feel free to contact us on social media.
TheGiftCardShop.com
This is our second time ordering gift…
This is our second time ordering gift card from thegifcardshop and the experience has been good and the service too. We received our first customized card very fast and it was beautiful!
5 March 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We're happy to hear that you had another positive experience! It's great to know that you appreciated the customized card and its prompt delivery. We hope to be a part of your next gifting adventure!
Easy to use website
Easy to use website. Lots of design options to choose from. Security check by asking for a verification code.
4 March 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We're happy to hear that you found our website easy to use and appreciated the variety of design options. We appreciate your feedback and look forward to being a part of your next gifting adventure.
Reply from The Gift Card Shop | TheGiftCardShop.com
We're happy to hear that the process was easy for you. Thank you for sharing your positive experience with us!
TheGiftCardShop.com
Very hard to use and inefficient
Very hard to use. Gives major scam vibes. The customer service person I waited on the phone for almost half an hour to talk to was unhelpful as all get out. She told me to just follow the directions on the card like yeah no duh that’s why I’m calling because those directions aren’t working. they are not well trained or helpful. The website gives a major scam vibes.
3 March 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We're sorry to hear about your experience and appreciate your review. We have called the phone number provided on your gift card order and left a voicemail. Please give us a call back at your earliest convenience.
TheGiftCardShop.com
Reply from The Gift Card Shop | TheGiftCardShop.com
We appreciate you taking the time to share your feedback. We look forward to being a part of your next gifting adventure.
TheGiftCardShop.com
Reply from The Gift Card Shop | TheGiftCardShop.com
Thank you for your feedback. We look forward to being a part of your next gifting adventure.
Reply from The Gift Card Shop | TheGiftCardShop.com
Thank you for sharing your positive experience with us. We hope to be a part of your next gifting adventure!
Scam
Scam. The gift card doesnt work. I call customer service and they say i should try again. What kind of advice is that? I tried again, doesnt work, wait 20 minutes on their phone line and then they ended the call saying their line is busy. I'm gonna report fraud to my credit card company.
2 March 2026
Unprompted review
Reply from The Gift Card Shop | TheGiftCardShop.com
Hi Jamie!
We're sorry to hear about the issues you've experienced and have sent you an email from noreply.notifications@trustpilot.com requesting more information. Please check your inbox (and junk/spam folder, just in case) so we can further assist you. This form expires in 3 days.
To help us better understand your experience and provide the most effective support, please fill out as much detail as possible. When asked for a reference number, you can use your order number from our website, case number, or your Gift Card serial number. We look forward to your reply.
UPDATE: We understand things get busy, and we’re sorry we couldn't reach you. If you still need support, please don’t hesitate to call or send us a DM on social media. We’d be happy to assist!
TheGiftCardShop.com
Easy to use
Easy to use
User friendly
Can add new addresses easily
Accepts many forms of payment.
Sends out 3-5 days
28 February 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We're glad to hear our service was easy for you! We appreciate your feedback and look forward to being a part of your next gifting adventure.
Scam
Someone sent me a $25 gift card from here and I could not get it to work. I waited a couple weeks and decided to try again and now there is a warning from my internet security program that their security certificate has expired.
27 February 2026
Unprompted review
Reply from The Gift Card Shop | TheGiftCardShop.com
Hi Bruce!
We're sorry to hear about the issues you've experienced and have sent you an email from noreply.notifications@trustpilot.com requesting more information. Please check your inbox (and junk/spam folder, just in case) so we can further assist you. This form expires in 3 days.
To help us provide the most effective support, please fill out as much detail as possible. When asked for a reference number, please provide the email address the eGift Card was sent to or the gift card’s serial number. We look forward to your reply.
UPDATE: Thank you for providing your information. We have sent an email to the email address provided to further assist.
TheGiftCardShop.com
Safe, Secure, Straight forward Site
Yall have an easy safe and secure site, and no BS. We live a few states away from our son, so gift cards are a perfect! Thank you
26 February 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
Hi Missy - Thank you for the kind review! We’re glad to hear we make gifting easy, especially when sending love from miles away. We appreciate you taking the time to share your experience.
TheGiftCardShop.com
Easy Peasy and verification from bank…
Easy Peasy and verification from bank required
26 February 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
Hi Marie-Lise!
We're happy to hear that our service was easy to use and appreciate your feedback. We look forward to being a part of your next gifting adventure.
TheGiftCardShop.com
Reply from The Gift Card Shop | TheGiftCardShop.com
Hi George!
We're glad to hear our service was quick and easy for you! We appreciate your feedback and look forward to being a part of your next gifting adventure.
TheGiftCardShop.com
Easy and fast
25 February 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
Thank you for your review! We're so glad that our service was easy and fast for you. We look forward to being a part of your next gifting adventure.
Unusable
Like everyone else writing reviews on here, this card does not work online. I've tried to find a way to contact thegiftcardshop.com to discuss it, but they only offer phone numbers
16 January 2026
Unprompted review
Reply from The Gift Card Shop | TheGiftCardShop.com
Hi Brian!
We're sorry to hear about the issues you've experienced and have sent you an email from noreply.notifications@trustpilot.com requesting more information. Please check your inbox (and junk/spam folder, just in case) so we can further assist you.
To help us better understand your experience and provide the most effective support, please fill out as much detail as possible. When asked for a reference number, you can use your order number from our website, case number, or your Gift Card serial number. We look forward to your reply.
UPDATE: We understand things get busy, and we’re sorry we couldn't reach you. If you still need support, please don’t hesitate to call or send us a DM on social media. We’d be happy to assist!
TheGiftCardShop.com
Reply from The Gift Card Shop | TheGiftCardShop.com
Hi Carl!
Thank you for your review! We're happy to hear your experience was easy and look forward to being a part of your next gifting adventure.
TheGiftCardShop.com
I never knew you existed…I love this!
23 February 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
Thank you for sharing your positive experience with us. We hope to be a part of your next gifting adventure!
This company deserves no stars
This company deserves no stars. Received this gift card from my coworkers and tried to use it, and no merchant will accept it. customer service is recording only, no humans. believe the reviews.
22 February 2026
Unprompted review
Reply from The Gift Card Shop | TheGiftCardShop.com
Hi Stephanie!
We're sorry to hear about the issues you've experienced and have sent you an email from noreply.notifications@trustpilot.com requesting more information. Please check your inbox (and junk/spam folder, just in case) so we can further assist you. This form expires in 3 days.
To help us better understand your experience and provide the most effective support, please fill out as much detail as possible. When asked for a reference number, you can use your order number from our website or case number. We look forward to your reply.
UPDATE: Thank you for taking the time to speak with our team. If you need further assistance, please call or DM us on social media.
TheGiftCardShop.com
Reply from The Gift Card Shop | TheGiftCardShop.com
Thank you for your review! We're happy to hear you had a great experience and look forward to being a part of your next gifting adventure.
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