The Furniture Market™ Reviews 

14,040
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,493 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional delivery team for being punctual, exceptionally friendly, and consistently respectful of their homes during setup. People also note the outstanding structural quality, sturdy build, and beautiful finish of the furniture they purchase. Consumers note that orders always arrive promptly, often accompanied by helpful advance telephone calls from the courteous drivers. Reviewers deeply appreciate the exceptionally smooth ordering process alongside the meticulous care taken during careful item assembly and packaging removal. Many happy buyers express a strong desire to return for future home furnishing needs because of this remarkably reliable service.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, highlighting prompt arrival times and excellent... See more

Staff

Reviewers highlight positive aspects of staff, praising delivery teams for their friendly, polite, and... See more

Product

Users describe positive interactions with product, consistently praising the solid construction and great... See more

Service

Consumers find service to be positive, highlighting efficient, friendly, and professional experiences from... See more

Quality

Reviewers mention positive feedback about quality, expressing widespread satisfaction with the solid... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Would highly recommend the Furniture Market, we are extremely pleased with the quality of our new furniture. Rob & Dave D our delivery team were on time, friendly, efficient & respectful of our home.... See more

Company replied

Rated 5 out of 5 stars

I can honestly say that the quality of this furniture is "top drawer" very well constructed and heavy, not the usual highstreet chipboard rubbish. It's not solid wood its MDF but that as good as it ge... See more

Company replied

Rated 5 out of 5 stars

It has been a pleasure doing business with The Furniture Market. Communication has been great from start to finish and everything has happened to plan. Delivery was on schedule with a phone call in ad... See more

Company replied

Rated 5 out of 5 stars

Fabulous company, with tremendous furniture. The delivery was spot on, as usual. Dave and his colleague were both great. I’m fresh out of hospital and can’t lift, no problem at all. as Dave lifted th... See more

Company replied


Company details

  1. Furniture Store
  2. Bed Shop
  3. Bedroom Furniture Store
  4. Kitchen Furniture Store
  5. Living Room Furniture Store
  6. Rustic Furniture Store

Written by the company

We are a large online furniture retailer specialising in Oak & Painted furniture for your home. Based in Kelsall, Cheshire (near Chester) we also have a furniture showroom. We are passionate about giving great customer service as well as offering high quality furniture at below market prices. We design our furniture to ensure it meets our high standards and is built to last.

The Furniture Market™

Written by the company

FREE DELIVERY ON ALL ORDERS
We offer Free Delivery on all orders to mainland England, Wales and Southern Scotland. (No Minimum order value)
OUTSTANDING FEEDBACK
With Thousands of genuine 5 star feedback reviews from REAL customers like you. 99.8% positive feedback on eBay 96% Excellent feedback on Trustpilot.
Shop Securely 24/7
We do not store any of your credit card information on our website giving you that extra reassurance when shopping with us.
30 Day 'No Quibble' Full Money Back Guarantee
Give us a try with the peace of mind of a 'No quibble' 30 Day Money Back Guarantee. If you are not happy you get a full refund.
No Shops, No Salesmen - Low Prices Forever!!!
With No expensive shops or retail outlets, No pushy salesmen selling you what you don't need. The Furniture Market simply offers the lowest possible price on all furniture FOREVER!!

Contact info

4.9

Excellent

TrustScore 5 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(14,040)

1,432 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It all started with a visit to the shop…

It all started with a visit to the shop where everyone was happy and helpful.
Then the delivery was excellent Rob and Marc did not put a foot wrong they were perfect gentleman everything was put in place and all the packaging was taken away.
Well done the Furniture Market 👏👏👏

14 August 2026
Unprompted review
The Furniture Market™ logo

Reply from The Furniture Market™

Good Morning,

Thank you for leaving us a 5 star review.

We are delighted to hear your recent delivery was a success. We are really proud of the free 2 man delivery service we offer, and we work hard to ensure you are kept fully informed of your orders progress from point of sale all the way through to delivery of your item. I will pass your feedback onto our team,

We hope you enjoy your new furniture, and hopefully we can be of help again in the future.

Kind Regards,

Katie - Customer Service Advisor

Rated 5 out of 5 stars

Great delivery by two gentlemen who…

Great delivery by two gentlemen who were very helpful. Looks great and a good quality product. Highly recommend

14 August 2026
Unprompted review
The Furniture Market™ logo

Reply from The Furniture Market™

Good Morning,

Thank you for leaving us a 5 star review.

We are delighted to hear your recent delivery was a success. We are really proud of the free 2 man delivery service we offer, and we work hard to ensure you are kept fully informed of your orders progress from point of sale all the way through to delivery of your item. I will pass your feedback onto our team,

We hope you enjoy your new furniture, and hopefully we can be of help again in the future.

Kind Regards,

Katie - Customer Service Advisor

Rated 5 out of 5 stars

Warren and Dave D did a great job…

Warren and Dave D did a great job delivering my items. They were very careful with the cabinet and left it in the space requested.

17 August 2026
Unprompted review
The Furniture Market™ logo

Reply from The Furniture Market™

Good Morning,

Thank you for leaving us a 5 star review.

We are delighted to hear your recent delivery was a success. We are really proud of the free 2 man delivery service we offer, and we work hard to ensure you are kept fully informed of your orders progress from point of sale all the way through to delivery of your item. I will pass your feedback onto our team,

We hope you enjoy your new furniture, and hopefully we can be of help again in the future.

Kind Regards,

Katie - Customer Service Advisor

Rated 5 out of 5 stars

Fast pleasant deliver men Warren and…

Fast pleasant deliver men Warren and Dave D, very respectful of property put blanket on wooden floor to protect it while assembling and very helpful , took all packaging with them.
Lovely console table and very pleased with the company, even refunded me the difference when went down by £30 before it was delivered.

Would recommend

17 August 2026
Unprompted review
The Furniture Market™ logo

Reply from The Furniture Market™

Good Morning,

Thank you for leaving us a 5 star review.

We are delighted to hear your recent delivery was a success. We are really proud of the free 2 man delivery service we offer, and we work hard to ensure you are kept fully informed of your orders progress from point of sale all the way through to delivery of your item. I will pass your feedback onto our team,

We hope you enjoy your new furniture, and hopefully we can be of help again in the future.

Kind Regards,

Katie - Customer Service Advisor

Rated 5 out of 5 stars

Great product and after sales

We received a well made product and the after sales service from Gemma has been excellent. Highly recommended.

14 August 2026
Unprompted review
The Furniture Market™ logo

Reply from The Furniture Market™

Good Morning,

Thank you for leaving us a 5 star review.

We are delighted to hear your recent delivery was a success. We are really proud of the free 2 man delivery service we offer, and we work hard to ensure you are kept fully informed of your orders progress from point of sale all the way through to delivery of your item. I will pass your feedback onto our team,

We hope you enjoy your new furniture, and hopefully we can be of help again in the future.

Kind Regards,

Katie - Customer Service Advisor

Rated 5 out of 5 stars

Great experience with this company

Great experience with this company. Very helpful with my query about taking the packaging away. Dave ‘D’ and Will delivered my cabinet early morning, all packaging removed and took away, cabinet in place in a flash. I would definitely use this company again and highly recommend.

13 August 2026
Unprompted review
The Furniture Market™ logo

Reply from The Furniture Market™

Good Morning,

Thank you for leaving us a 5 star review.

We are delighted to hear your recent delivery was a success. We are really proud of the free 2 man delivery service we offer, and we work hard to ensure you are kept fully informed of your orders progress from point of sale all the way through to delivery of your item. I will pass your feedback onto our team,

We hope you enjoy your new furniture, and hopefully we can be of help again in the future.

Kind Regards,

Katie - Customer Service Advisor

Rated 5 out of 5 stars

The Furniture Market - Rob & Marc were lovely

Rob & Marc were lovely, respectful of my home, consulted me as needed and did a great job.

7 August 2026
Unprompted review
The Furniture Market™ logo

Reply from The Furniture Market™

Good Morning,

Thank you for leaving us a 5 star review.

We are delighted to hear your recent delivery was a success. We are really proud of the free 2 man delivery service we offer, and we work hard to ensure you are kept fully informed of your orders progress from point of sale all the way through to delivery of your item. I will pass your feedback onto our team,

We hope you enjoy your new furniture, and hopefully we can be of help again in the future.

Kind Regards,

Katie - Customer Service Advisor

Rated 5 out of 5 stars

Rob and Mark arrived when they said…

Rob and Mark arrived when they said they would. Quick clean assembly. Tidied up after. Perfect.

7 August 2026
Unprompted review
The Furniture Market™ logo

Reply from The Furniture Market™

Good Morning,

Thank you for leaving us a 5 star review.

We are delighted to hear your recent delivery was a success. We are really proud of the free 2 man delivery service we offer, and we work hard to ensure you are kept fully informed of your orders progress from point of sale all the way through to delivery of your item. I will pass your feedback onto our team,

We hope you enjoy your new furniture, and hopefully we can be of help again in the future.

Kind Regards,

Katie - Customer Service Advisor

Rated 5 out of 5 stars

Recommended

Excellent solid furniture at a good price. Friendly delivery team.
Recommended. Second time we have purchased furniture from here.

14 August 2026
Unprompted review
The Furniture Market™ logo

Reply from The Furniture Market™

Good Morning,

Thank you for leaving us a 5 star review.

We are delighted to hear your recent delivery was a success. We are really proud of the free 2 man delivery service we offer, and we work hard to ensure you are kept fully informed of your orders progress from point of sale all the way through to delivery of your item. I will pass your feedback onto our team,

We hope you enjoy your new furniture, and hopefully we can be of help again in the future.

Kind Regards,

Katie - Customer Service Advisor

Rated 5 out of 5 stars

Great service

First time I have purchased from here and I am over the moon with everything, 2 sideboards, nest of tables, tv unit, extending dinner table & a narrow bookcase. All excellent quality, packed well, delivered by great lads who carried them into the room and even told us the best way to unpack. Would definitely buy from here again and many thanks to Dave D & Will for their first class delivery 👍🏻

14 August 2026
Unprompted review
The Furniture Market™ logo

Reply from The Furniture Market™

Good Morning,

Thank you for leaving us a 5 star review.

We are delighted to hear your recent delivery was a success. We are really proud of the free 2 man delivery service we offer, and we work hard to ensure you are kept fully informed of your orders progress from point of sale all the way through to delivery of your item. I will pass your feedback onto our team,

We hope you enjoy your new furniture, and hopefully we can be of help again in the future.

Kind Regards,

Katie - Customer Service Advisor

Rated 5 out of 5 stars

Ordering was so easy and the delivery…

Ordering was so easy and the delivery was so fast.
They contacted us every step of the way and the delivery men Rob and Marc were amazing. I would definitely recommend this company to everyone and I will be buying from them again. For quality products and great service.

14 August 2026
Unprompted review
The Furniture Market™ logo

Reply from The Furniture Market™

Good Morning,

Thank you for leaving us a 5 star review.

We are delighted to hear your recent delivery was a success. We are really proud of the free 2 man delivery service we offer, and we work hard to ensure you are kept fully informed of your orders progress from point of sale all the way through to delivery of your item. I will pass your feedback onto our team,

We hope you enjoy your new furniture, and hopefully we can be of help again in the future.

Kind Regards,

Katie - Customer Service Advisor

Rated 5 out of 5 stars

Good communication beforehand and from…

Good communication beforehand and from delivery team on the day.

Rob and Marc were really helpful, in and and out again with no problems early on an already hot day. Thank you.

14 August 2026
Unprompted review
The Furniture Market™ logo

Reply from The Furniture Market™

Good Morning,

Thank you for leaving us a 5 star review.

We are delighted to hear your recent delivery was a success. We are really proud of the free 2 man delivery service we offer, and we work hard to ensure you are kept fully informed of your orders progress from point of sale all the way through to delivery of your item. I will pass your feedback onto our team,

We hope you enjoy your new furniture, and hopefully we can be of help again in the future.

Kind Regards,

Katie - Customer Service Advisor

Rated 5 out of 5 stars

A fantastic piece of furniture (with…

A fantastic piece of furniture (with very few imperfections considering the amount of discount) delivered by two lovely guys, Rob and Louie, who carried my new larder cupboard through to the kitchen and put it in situ for me.
Very pleased with the cupboard and the excellent service. Will definitely use again!

12 August 2026
Unprompted review
The Furniture Market™ logo

Reply from The Furniture Market™

Good Morning,

Thank you for leaving us a 5 star review.

We are delighted to hear your recent delivery was a success. We are really proud of the free 2 man delivery service we offer, and we work hard to ensure you are kept fully informed of your orders progress from point of sale all the way through to delivery of your item. I will pass your feedback onto our team,

We hope you enjoy your new furniture, and hopefully we can be of help again in the future.

Kind Regards,

Katie - Customer Service Advisor

Rated 5 out of 5 stars

It looks good and comes with great service

It was very organised from start to finish.i had emails of when to expect delivery and had a phone call,half an hour before it arrived. The two men, Dave and Will who delivered it where polite and helpful, bringing the unit into the room required. It was well packed with that fresh new smell when opened. It looks great. Much nicer than the photo. Well constructed and easy to assemble the adjustable shelving. I'm really happy with it.

12 August 2026
Unprompted review
The Furniture Market™ logo

Reply from The Furniture Market™

Good Morning,

Thank you for leaving us a 5 star review.

We are delighted to hear your recent delivery was a success. We are really proud of the free 2 man delivery service we offer, and we work hard to ensure you are kept fully informed of your orders progress from point of sale all the way through to delivery of your item. I will pass your feedback onto our team,

We hope you enjoy your new furniture, and hopefully we can be of help again in the future.

Kind Regards,

Katie - Customer Service Advisor

Rated 5 out of 5 stars

Scot and Marc arrived on time,and excellent

Scot and Marc arrived on time,and were excellent,as is the furniture market,we have brought several items from the company and would rate them 10 out of 10

12 August 2026
Unprompted review
The Furniture Market™ logo

Reply from The Furniture Market™

Good Morning,

Thank you for leaving us a 5 star review.

We are delighted to hear your recent delivery was a success. We are really proud of the free 2 man delivery service we offer, and we work hard to ensure you are kept fully informed of your orders progress from point of sale all the way through to delivery of your item. I will pass your feedback onto our team,

We hope you enjoy your new furniture, and hopefully we can be of help again in the future.

Kind Regards,

Katie - Customer Service Advisor

Rated 5 out of 5 stars

Absolutely love my new sage green…

Absolutely love my new sage green Marbury dresser from Furniture Market! It’s perfect and looks even better than I imagined. 🌿 The delivery drivers, Rob and Alan, were fantastic too — they were friendly, helpful and did a brilliant job putting the dresser together and taking away all the packaging. Excellent service from start to finish. Highly recommend! ⭐⭐⭐⭐⭐

13 August 2026
Unprompted review
The Furniture Market™ logo

Reply from The Furniture Market™

Good Morning,

Thank you for leaving us a 5 star review.

We are delighted to hear your recent delivery was a success. We are really proud of the free 2 man delivery service we offer, and we work hard to ensure you are kept fully informed of your orders progress from point of sale all the way through to delivery of your item. I will pass your feedback onto our team,

We hope you enjoy your new furniture, and hopefully we can be of help again in the future.

Kind Regards,

Katie - Customer Service Advisor

Rated 5 out of 5 stars

Ease of replacement items

Ease of replacement items, good communication, great delivery team.. 😎👍

13 August 2026
Unprompted review
The Furniture Market™ logo

Reply from The Furniture Market™

Good Morning,

Thank you for leaving us a 5 star review.

We are delighted to hear your recent delivery was a success. We are really proud of the free 2 man delivery service we offer, and we work hard to ensure you are kept fully informed of your orders progress from point of sale all the way through to delivery of your item. I will pass your feedback onto our team,

We hope you enjoy your new furniture, and hopefully we can be of help again in the future.

Kind Regards,

Katie - Customer Service Advisor

Rated 5 out of 5 stars

Great furniture delivered with a smile

Really nice, polite and friendly drivers who grafted to get the huge unit in place. Took away all of the packaging and the furniture is lovely. Thank you Kev and Mark.

13 August 2026
Unprompted review
The Furniture Market™ logo

Reply from The Furniture Market™

Good Morning,

Thank you for leaving us a 5 star review.

We are delighted to hear your recent delivery was a success. We are really proud of the free 2 man delivery service we offer, and we work hard to ensure you are kept fully informed of your orders progress from point of sale all the way through to delivery of your item. I will pass your feedback onto our team,

We hope you enjoy your new furniture, and hopefully we can be of help again in the future.

Kind Regards,

Katie - Customer Service Advisor

Rated 5 out of 5 stars

Dave D and Rob were both very helpful…

Dave D and Rob were both very helpful with delivering the furniture into my home and very pleasant

11 August 2026
Unprompted review
The Furniture Market™ logo

Reply from The Furniture Market™

Good Morning,

Thank you for leaving us a 5 star review.

We are delighted to hear your recent delivery was a success. We are really proud of the free 2 man delivery service we offer, and we work hard to ensure you are kept fully informed of your orders progress from point of sale all the way through to delivery of your item. I will pass your feedback onto our team,

We hope you enjoy your new furniture, and hopefully we can be of help again in the future.

Kind Regards,

Katie - Customer Service Advisor

Rated 5 out of 5 stars

Well organised delivery.

The delivery drivers were friendly and left the furniture where required. Our delivery team were Dave D and Will.

12 August 2026
Unprompted review
The Furniture Market™ logo

Reply from The Furniture Market™

Good Morning,

Thank you for leaving us a 5 star review.

We are delighted to hear your recent delivery was a success. We are really proud of the free 2 man delivery service we offer, and we work hard to ensure you are kept fully informed of your orders progress from point of sale all the way through to delivery of your item. I will pass your feedback onto our team,

We hope you enjoy your new furniture, and hopefully we can be of help again in the future.

Kind Regards,

Katie - Customer Service Advisor

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look