The Fan Cave Memorabilia Reviews 

535
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and authentic nature of the signed memorabilia, noting that items always match their descriptions perfectly. People also note the secure packaging that ensures delicate products arrive in pristine condition, ready to be displayed with pride. Additionally, consumers deeply appreciate the friendly staff and prompt delivery service, describing the overall ordering process as completely smooth and enjoyable. However, some reviewers were not happy with the items received, mentioning unexpected damage on frames, receiving incorrect products, or getting unfamiliar signed pieces.

What people talk about most

Product

Users describe positive interactions with product, highlighting the incredible quality, stunning framing, and... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the incredible... See more

Delivery service

People report positive experiences with delivery service, highlighting that shipping is exceptionally fast... See more

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, professionalism,... See more

Service

Reviewers mention positive feedback about service, frequently highlighting exceptional interactions,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having bought many products online from The Fan Cave previously that isn’t this, I can say that the packaging and wrapping of their products is top class. Even for a snooker ball, it was really well w... See more

Rated 5 out of 5 stars

Im always a little skeptical buying things on social media however the fan cave have been exceptional. I've purchased multiple items from a wide range of sports. Firstly the cost has in my opinion bee... See more

Rated 5 out of 5 stars

Great experience. Ordered a present for Christmas but couldn’t see the expected shipping date, emailed Customer Service and received a response the same day. Andrew was amazing and even asked if I n... See more

Rated 5 out of 5 stars

I’ve been a return customer at The Fan Cave Memorabilia for a while now, and every experience has been spot on. Andy has helped me on several occasions, and his customer service is consistently exc... See more


Company details

  1. Sports Memorabilia Store
  2. Collectibles Store
  3. Corporate Gift Supplier
  4. Gift Shop
  5. Soccer Store
  6. Wood Frame Supplier

About The Fan Cave Memorabilia

Written by the company

View Website
Football Products
Boxing Products
TV & Film Products
Snooker Products
Cricket Products

One of the UKs leading memorabilia companies, working exclusively with the worlds leading star from Football, Boxing, TV and Film.

Why buy from The Fan Cave?

The Fan Cave prides itself on reputation and authenticity. In a modern world where opportunity can lead unscrupulous individuals to sell fake products at auctions and online auction sites, we strive to provide the best authenticity.

How do we acquire our signatures?

We hold private paid signings with a wide array of individuals across the sport, music, TV and film industries. We also work with Football league and Premier league clubs to ensure we can provide the best products.

We do work with a very small amount of trusted memorabilia dealers whose reputation surpasses them to ensure that we can provide a wider range of authentic products. These individuals have the best reputations in the UK and all autographs are gained in person or at private paid signings.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

535 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(535)

110 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Great Customer Service

The first purchase I made a while ago dispensed with any fears I may have had about product quality and authenticity. My latest purchase for my son's 15th birthday have cemented the view that I'm purchasing genuine sports memorabilia with great proof of authenticity. Isaac supported me through the whole purchasing process and was excellent throughout. I highly recommend Fan Cave Memorabilia!

4 March 2025
Unprompted review
Rated 5 out of 5 stars

An First Class Seller of Fine Memorabilia

I recently purchased a fully framed signed Luke Littler photo along with a Ronnie O'Sullivan in a mount. Both were of excellent quality in terms of the photo itself ,the mounting, and the frame. I had a small delivery query and found the customer service to be top drawer. My delivery was well packaged and delivered safe and sound as promised.

30 January 2025
Rated 5 out of 5 stars

Delivery updates weren’t great it all…

Delivery updates weren’t great it all happened at last minute it was delivered with care and very well packaged
The item was brilliant it was bought for grandson for Xmas my grandson was over the moon with the quality size and certificate of authenticity he was left speechless at his present
Overall the quality and size was excellent I would definitely recommend and would buy again

17 December 2024
Rated 5 out of 5 stars

5* Service easy!

This was a very easy purchase process. I knew what I wanted and found what I wanted easily. The payment was quick and clear and had my item within the week. Very happy with this company. 5* for sure!

6 December 2024
Unprompted review
Rated 5 out of 5 stars

Thank you….

Thank you so much for the wonderful framed T-shirt purchased for my husbands 50th. He was very happy with it. A lovely surprise. Well packaged and delivered promptly. Thank you

10 December 2024
Rated 5 out of 5 stars

Excellent service

PLEASE READ THE WHOLE REVIEW
I originally scored Fancave 1 star as the signature was hardly visible on a shirt.

I was called immediately, and spoke with Isaac who immediately agreed to swap the shirt.

You find out how good a company is when you have a problem. Isaac and the team at Fancave are excellent and I would highly recommend them.

Chris L

20 November 2024
Rated 5 out of 5 stars

Great experience for my first order…

Great experience for my first order from the fan cave . Very good communication of order status and delivery details . I will definitely be ordering again .
And look forward to my son opening his gift for Christmas

27 November 2024
Rated 5 out of 5 stars

Good first experience!

We spend a weekend in London and a week before going to there,we Did a first order and we arranged with FAN CAVE and the hotel to send the items to our hotel on the day we arrived.
Everything went very well and all items where packed perfectly and looks very good!

6 December 2024
Unprompted review
Rated 5 out of 5 stars

What a fabulous passionate young man at…

What a fabulous passionate young man at the Meadowhall branch. Purchased spiderman picture with signature it’s just being framed for a Christmas present. He was very knowledgable, patient and answered all my queries and gave reassurance. Hope he’s paid enough and well looked after by the company!

25 November 2024
Unprompted review

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