Good shopping experience. Staff attentive but allowed plenty time/space for browsing yet they made themselves available when I had questions. Robbie moved chairs around to suit my tastes without any... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The lady who served us was so lovely gave us upl information we needed and asked .We left to go to other shops but returned to Designer Rooms because we loved our purchase ❤️
Went to The Designer Rooms to look at furniture they had a great choice of furniture and sundries . The staff were most helpful and after picking a sideboard and table we arranged to have it deliver... See more
Store staff were very helpful and friendly. Lorraine has great product knowledge and was able to answer any queries we had and offered plenty of options to allow us to choose what was right for us. L... See more
Company details
Written by the company
The Designer Rooms is a premium independent furniture company based in the United Kingdom, with a long-standing reputation for delivering some of the most innovative and high-quality furniture in the industry. Established in 2010, we have spent over a decade perfecting our craft, and we take great pride in providing our customers with a seamless furniture buying experience. Our commitment to offering contemporary and cutting-edge furniture at comfortable prices is at the heart of our brand. We believe that furniture is more than just a functional item, it's an extension of one's personality and style. That's why our showrooms boast a vast and diverse range of designer sofas, dining and bedroom furniture, as well as an exceptional selection of accessories, pictures, mirrors, and ornaments. We take great care in curating our range of furniture, ensuring that every piece embodies our commitment to comfort, functionality, and style. Our furniture is designed to help transform any space, no matter how big or small, and to add a touch of elegance and sophistication to your home or office. At The Designer Rooms, we understand that shopping for furniture can be overwhelming, which is why our team of experts is always on hand to help you make the best decisions for your needs. Our showrooms offer a relaxing and welcoming atmosphere, allowing you to browse our products comfortably, with ample space and natural lighting to help you visualise how our furniture will look in your space.
Contact info
4.8
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service from Kirsty Braehead…
Great service from Kirsty Braehead branch, very pleasant to deal with.
1 August 2026
Alison was extremely helpful and made…
Alison was extremely helpful and made the whole experience relaxed and enjoyable.
Would definitely recommend designer room and Alison as sales assistant to friends and family
1 August 2026
Staff were lovely very helpful nothing…
Staff were lovely very helpful nothing was a bother
28 July 2026
It's was very welcoming
It's was very welcoming, they made you feel a easy and they never rushed you giving you all the time you needed to decide what you wanted to do
Denise Moodie was very helpful in everything she did from explaining that she had arranged to get the orders joined together so it would be all delivered together
31 July 2026
Quick and polite Item we ere looking for had to be…
Item we were looking for had to be ordered. The sales person was quick and polite to order item with relevant information
28 July 2026
The staff member was very helpful but…
The staff member was very helpful but not pushy, leaving us to wander round the showroom, she was very informative
and when I decided to purchase the
furniture she explained my options and
what they do for me with regard to the
timeframe I would need. Would highly
recommend the staff and the lovely showroom.
30 July 2026
We went to Royston outlook and bought…
We went to Royston outlook and bought some Garden furniture and a few other bits the boy that served us is a credit to the company he went above and beyond to help us and had a very nice mannerisms I would definitely recommend others to go have a wee look the prices were amazing for some of the stuff 👌
25 July 2026
We went into Mackinnon Mills for t…
We went into Mackinnon Mills for t shirts and came out ordering a new couch and two recliners ! Such good quality and price . James was so helpful 😊
26 July 2026
Lovely friendly helpful member of staff
28 July 2026
Fantastic service the sales person was…
Fantastic service the sales person was so helpful and lovely x
29 July 2026
New Sofas
Debbie was very informative and not pushy to sell which can be very off putting .She answered all our questions and delivered great customer service . She is an asset to your company.
29 July 2026
Great customer service
The sales assistants were both very
Helpful and so nice to deal with
Thank you
29 July 2026
Was 1st time buying in designer rooms…
Was 1st time buying in designer rooms and was very surprised how lovely their furniture is. I bought gor6living room stuff and was helped by Shelley. Nothing was a problem she was so helpful. Will be back in.
28 July 2026
Unprompted review
Excellent customer service from James
Excellent customer service from James! Dining room set got delivered today and it’s fantastic! Thanks to James and the rest of the team at Braehead.
7 June 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.