The Chopping Block Co. Reviews 

162
TrustScore 2.5 out of 5

2.3

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Rated 3 out of 5 stars

After the item wasnt sent next day (the expected email confirming postage not sent) I called, number disconnected. Emailed, no answer. I saw the reviews on here and assumed I'd been ripped... See more

Rated 3 out of 5 stars

It seems that this company may have ceased trading, judging by the reviews you guys are leaving We run a similar company but are nothing whatsoever to do with, or affiliated with the Chopping... See more

Rated 5 out of 5 stars

After an initial problem with shifty couriers (Citylink...Grrr) saw my Edge Pro mysteriously delayed, Andy at the Chopping Block Co quickly sent out another kit to resolve things. Liked the helpful s... See more

Rated 1 out of 5 stars

Ordered a chopping board and conditoner for my wedding cheese, over a month ago! Haven't received any of my goods. Sent him number of emails and doesn't bother getting back to you and telephone... See more

2.3

Poor

TrustScore 2.5 out of 5

162 reviews

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2.3

All reviews

(162)

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Rated 3 out of 5 stars

mixed opinion, SHOCKING customer care

lovely product, really pleased with it, but spoilt the whole experience with shocking correspondance and customer care, i left voice messages with no responce for days, left important information such as changing delivery address but this fell on deaf ears. Delivery time............don't bet on the 7 days it took 3 weeks.
Such a shame as the product is great.

8 November 2012
Unprompted review
The Chopping Block Co. logo

Reply from The Chopping Block Co.

We are really sorry that you have not had the level of customer care that you should of had. We work really hard to ensure that our products go out on time but unfortunately this has not been possible due to unforeseen circumstances.
Please accept our sincere apologies and we hope that you will use us again.

Kind regards
Andy

Rated 1 out of 5 stars

Appalling customer service

Ordered personalised chopping board as a special gift more than two weeks ago

Informed that delivery time approximately 7 days

Eight telephone calls and four emails in the last 48 hours remain unanswered

Without doubt the most discourteous and unhelpful customer service ever encountered with online shopping

7 November 2012
Unprompted review
The Chopping Block Co. logo

Reply from The Chopping Block Co.

We are sincerely sorry for the lack of contact and the delay in receiving your board. We work really hard to ensure that we get our products out on time and offer the best customer service we can but due to unforeseen circumstances this has not been possible during the last few weeks.
Really sorry.

Kind regards
Andy

Rated 5 out of 5 stars

Great service and great product

We purchased an oak chopping block as a wedding gift. Andy was very helpful in helping us select a suitable piece of wood and offer bespoke engraving options. We were thrilled with the finished product. Wouldn't hesitate to recommend him. Thank you

6 November 2012
Unprompted review
Rated 5 out of 5 stars

Very nice chopping blocks

The chopping block was excellent and made a very good wedding present.

There was a problem with the delivery company seemingly not wanting to deliver the item, and after a few paniced e-mails they actually sent another block to the hotel we were staying at for the wedding to make sure we had it in time.

22 October 2012
Unprompted review
Rated 5 out of 5 stars

Unique personalised gift

We were given a personalised chopping board for an engagement present and thought it was such a lovely gift of such high quality that we recently purchased one for our best friends on their wedding. Great quality product, beautiful inscription quality, beautifully packaged and swift delivery. Can't recommend enough.

15 October 2012
Unprompted review
Rated 5 out of 5 stars

Fab fab fab!

Super fast delivery for a very late order. Love this board, beautifully presented and excellent value!

30 September 2012
Unprompted review
Rated 2 out of 5 stars

Product OK, rubbish service

We ordered a personalised chopping block as a wedding present for a good friend - despite being very clear that we wanted it sent directly to our friend, they sent it to our home address. Result - £11.25 in postage we had to pay to get it sent to where it should have been in the first place.

27 September 2012
Unprompted review
The Chopping Block Co. logo

Reply from The Chopping Block Co.

Hi Juliet,

I am sorry that your parcel did not go to the right address.
I did receive an email from you asking if it could be sent to another address which i responded that we could and asked you to forward the new delivery address but i never got a reply?

Sorry for the inconvenience

Kind regards
Andy

Rated 5 out of 5 stars

Excellent service!

I ordered a chopping block with engraving as a wedding anniversay present. This amazingly arrived in three days - so quick - and I was absolutely thrilled with it. The quality and engraving were superb. Would not hesitate to recommend the Chopping Block Co and hope to use them in the future.

4 September 2012
Unprompted review
Rated 5 out of 5 stars

Good Quality, speedy delivery

The website was easy to navigate, and the ordering process was quick and easy. Delivery was quoted as up to 7 days but it arrived in 3. The chopping board was tightly wrapped and well protected. The quality was excellent and will make the perfect gift. I wouldn't hesitate in recommending this company to another. In actual fact it was recommended to me by a friend.

24 August 2012
Unprompted review
Rated 5 out of 5 stars

Brilliant Products with kind and Super Quick Service!

Ordered a customised chopping board for our friends and asked if Chopping Block Co. could reduce the lead-time of 7 days a little. They turned the order around in a day and I had my product within 2.5. Our friends adored the chopping board too. Great service throughout!

14 August 2012
Unprompted review
Rated 5 out of 5 stars

Fab product in special-quick time

I ordered a cherry wood bread board with engraving on two sides. The website says 7 days order -> delivery, but I emailed to say it was my anniversary in 3 days and was there any chance of getting it done quickly. I had an email back saying they would do their best, and it arrived in only two days - the day before the anniversary. ;-) Happy wife, no trouble for forgetful husband. And it is a lovely piece of wood.

14 August 2012
Unprompted review
Rated 5 out of 5 stars

Just what we were after!

We had an oak board engraved for friends for their wedding and it was exactly what we'd hoped for. The wood is a wonderful quality and the engraving is really well done - very neat. We're really chuffed - I would definitely recommend as well as consider doing it again for someone else.

14 August 2012
Unprompted review
Rated 5 out of 5 stars

Chop marks

I would recommend this company to anyone; would have loved to have seen the finished product but it went directly to the newly married couple who i bought it for; they were thrilled with it

12 August 2012
Unprompted review
Rated 5 out of 5 stars

Absolutely Stunning

I bought the chopping board for my husband and I have to say it has one MAJOR fault, it is so beautiful he did not want to use it incase it got ruined!!!!! Stunning item, very fast delivery and well packaged would definately recommend.

7 August 2012
Unprompted review

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