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The Cheese Society Reviews 

295
•
TrustScore 5 out of 5

4.9

Cheese Shop
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Review summary

Created with AI, based on recent reviews

Looking at 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic selection of delicious artisan cheeses, noting that all products arrive in secure, professional packaging that ensures absolute freshness. People also appreciate the exceptionally helpful staff and efficient delivery service, mentioning that online ordering is simple and packages consistently arrive right on time. Though some customers experienced minor delivery delays caused by external couriers or slight temperature changes during hot weather transit periods. A few reviewers additionally noted occasional issues such as underripe cheese varieties, non-recyclable packaging materials, or products not fully meeting expectations.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing the selection as fabulous and... See more

Delivery service

Clients share positive opinions on delivery service, consistently noting that orders arrive on time and as... See more

Quality

Customers consistently note positive experiences with quality, praising the delicious artisan selection and... See more

Order

Consumers express great satisfaction with the ordering experience, praising both the user-friendly website... See more

Service

Customers had positive experiences with service, consistently praising the impeccable quality and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent website. Excellent product. Excellent customer service. Your colleague in the warehouse ( sorry can't remember name ) kept us updated with our order and even manged to source some of our fav... See more

Rated 5 out of 5 stars

We were given a three month cheese box order as a Christmas present. An amazing selection of artisan cheeses, each having their own unique taste. We were never disappointed each time we received the m... See more

Company replied

Rated 5 out of 5 stars

We've been customers for a number of years now, renewing our subscription for our father, as his Christmas gift every year. He absolutely loves it. The selection and variety of cheese is great and it... See more

Rated 5 out of 5 stars

Great staff, great cheeses. Would recommend they stock supermarket cheap crackers, you know like the pepper flavoured things to what they already have and call it the "Basement Section" or something... See more

Company details

  1. Cheese Shop
  2. Cafe
  3. Courier and Delivery Service
  4. Deli
  5. Delivery Service

Written by the company

Family run Cheese Mail Order, Cheese Shop & Cheese Cafe based in Lincoln. Delivering exceptional seasonal cheeses to doorsteps across the UK. Local Lincolnshire produce, homemade cheese dishes and cheeseboards, unique gift ideas, cheese wedding cakes, accompaniments and gift vouchers. Our best selling gift box being The Cheese Subscription Club, five cheeses delivered on the dates of your choice, a delicious cheese discovery and a journey of Fromage.

Contact info

4.9

Excellent

TrustScore 5 out of 5

295 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(295)

93 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Repeat Customers - We Love It

We've been customers for a number of years now, renewing our subscription for our father, as his Christmas gift every year. He absolutely loves it. The selection and variety of cheese is great and it makes the perfect gift for cheese lovers. The website is so easy to navigate, very reasonable pricing and we've never had a problem with delivery. Customer Service are always on hand to help (we've had to change our delivery dates a few times) and it makes for an easy and enjoyable interaction!

30 December 2025
Rated 5 out of 5 stars

Faultless service

I ordered just before Christmas so obviously there was a slight delay with delivery.

They kept me informed throughout.

Packaging was immaculate they provide a very professional high quality service. I would buy again

30 December 2025
Rated 5 out of 5 stars

Fantastic Customer Service

I had a slight issue with my order which was rectified quickly and to my total satisfaction. Josh, in particular needs a mention for his great customer service and friendly correspondence. The cheese is fantastic quality and tastes divine. Highly recommended.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional

Exceptional! I visited the shop last year and placed an online order this year. The service on both orders has been absolutely impeccable. Staff are always friendly and knowledgeable.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

WONDERFUL CHEESE

WONDERFUL CHEESE. MOST WENT TO CANDA WITH OUR RETURNING CANADIAN VISITORS. WE KEPT SOME AND HAVE SO ENJOYED IT AGAIN WITH A GOOD RED WINE.

28 October 2025

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