Canvas Factory Reviews 

20,317
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,592 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful print quality, vibrant colors, and sturdy frames that look amazing on any living room wall. Consumers also appreciate how simple the ordering process is, noting that items arrive safely packaged and remarkably fast. However, some people mentioned that the canvas was not stretched tight enough over the wooden frame, causing a slight sag. A few other people also felt that delivery times experienced unexpected delays or occasional tracking issues with the courier. Despite these occasional drawbacks, buyers remain happy with the overall value and wonderful final results.

What people talk about most

Product

People report positive experiences with product, highlighting the brilliant picture quality, excellent... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with beautifully reproduced... See more

Service

Customers felt high satisfaction regarding the helpful advice, fast turnaround, and simple manual check... See more

Order

Consumers find order to be positive, highlighting how easy the ordering process is alongside helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Loading photos into the system is easy. Sizing is very adaptable and the previews given at actual size give an accurate indication of the quality/clarity of the finished product. The manual check fa... See more

Rated 5 out of 5 stars

The staff at canvas factory could not have been more helpful. The photo I had taken and wanted printed out wasn't good enough for a large print so they helped me through the process and I now have a m... See more

Rated 5 out of 5 stars

What made my experience great. I was informed the image I sent had a couple of issues when enlarged. The image was cleaned up by CF and had power lines removed, making the image extremely acceptable.... See more

Rated 5 out of 5 stars

Well worth a wait and a bit of extra cash to have the photo reviewed. When it was acceptable it didn't take long to arrive. It was perfection and can't stop admiring the cushion with fabric very soft... See more



Company details

  1. Photo Printing Service
  2. also in
  3. Art Supply Store
  4. Association or Organization
  5. Bedroom Furniture Store
  6. Furniture Store
  7. Interior Designer
  8. Living Room Furniture Store
  9. Wedding Service

Information provided by various external sources

Create beautiful canvas prints from any photo. High quality materials and 100% satisfaction guarantee. Low prices with 70% off RRP storewide. Made in Australia.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

20K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 51% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(20,317)

1,543 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and easy

Quick. Great communication. I noticed I forgot something and had to amend my order and it was dealt with quickly and professionally. Highly recommended.

10 August 2026
Rated 5 out of 5 stars

Excellent communication

Excellent communication. Paid a bit more than intended BUT finished product was beautiful and perfect. Material was soft and photos were faultless. Would highly recommend this service and use again

11 September 2026
Unprompted review
Rated 1 out of 5 stars

The parcel never arrived at my house.

The parcel never arrived at my house.

14 August 2026
Canvas Factory logo

Reply from Canvas Factory

Hi Matilda. apologies for the late reply to this review. I can see this order was delivered to the incorrect location and that we have now refunded the order.

I am really sorry about this. Very frustrating for all parties. I hope you give us a go in the future again!

Kind Regatrds
Amanda

Rated 5 out of 5 stars

Absolutely perfect!

I ordered three canvases of photos done in collage form, and nervously waited for their arrival. Not having used Canvas Factory before, I checked out their reviews and hoped for the best.

I didn't have to worry for long - the canvases arrived and I was overjoyed with them - the quality of the canvases, the clarity of the photos and the colours were absolutely perfect - everything I had hoped for.

I'm very happy to recommend Canvas Factory and will use them again.

12 August 2026

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