Canvas Factory Reviews 

20,311
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,592 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful print quality, vibrant colors, and sturdy frames that look amazing on any living room wall. Consumers also appreciate how simple the ordering process is, noting that items arrive safely packaged and remarkably fast. However, some people mentioned that the canvas was not stretched tight enough over the wooden frame, causing a slight sag. A few other people also felt that delivery times experienced unexpected delays or occasional tracking issues with the courier. Despite these occasional drawbacks, buyers remain happy with the overall value and wonderful final results.

What people talk about most

Product

People report positive experiences with product, highlighting the brilliant picture quality, excellent... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with beautifully reproduced... See more

Service

Customers felt high satisfaction regarding the helpful advice, fast turnaround, and simple manual check... See more

Order

Consumers find order to be positive, highlighting how easy the ordering process is alongside helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Loading photos into the system is easy. Sizing is very adaptable and the previews given at actual size give an accurate indication of the quality/clarity of the finished product. The manual check fa... See more

Rated 5 out of 5 stars

The staff at canvas factory could not have been more helpful. The photo I had taken and wanted printed out wasn't good enough for a large print so they helped me through the process and I now have a m... See more

Rated 5 out of 5 stars

What made my experience great. I was informed the image I sent had a couple of issues when enlarged. The image was cleaned up by CF and had power lines removed, making the image extremely acceptable.... See more

Rated 5 out of 5 stars

Well worth a wait and a bit of extra cash to have the photo reviewed. When it was acceptable it didn't take long to arrive. It was perfection and can't stop admiring the cushion with fabric very soft... See more



Company details

  1. Photo Printing Service
  2. also in
  3. Art Supply Store
  4. Association or Organization
  5. Bedroom Furniture Store
  6. Furniture Store
  7. Interior Designer
  8. Living Room Furniture Store
  9. Wedding Service

Information provided by various external sources

Create beautiful canvas prints from any photo. High quality materials and 100% satisfaction guarantee. Low prices with 70% off RRP storewide. Made in Australia.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

20K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.7

All reviews

(20,311)

1,542 reviews in the last 12 months

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Rated 5 out of 5 stars

Great price, attentive service, fast delivery

Easy ordering process. I got my canvas prints on sale at a great discounted price. Even though I didn't pay for the editing the company checked my photos and found one blurry. They made edits which made the print clearer but (likely) AI added in the Himalayas into my shot of Canberra! I declined the edited print and went with my original. Very happy with the quality and speed of delivery.

31 August 2026
Rated 5 out of 5 stars

A lazy artists dream.

As a creative person, I found the experience very enjoyable as it still allowed for my input in certain aspects of the design, whether it be editing the photo uploaded or trying the various styles and how to best present the canvas.

31 August 2026
Rated 5 out of 5 stars

Great canvas prints

Great quality. I am really impressed. I bought in a sale and the price was fantastic. Great service too. I highly recommend the Canvas Factory particularly when they have deep discount sales. Even if there is no sale I expect people will be very happy with the quality.

6 September 2026
Rated 1 out of 5 stars

Ordered over a month ago end of…

Ordered over a month ago end of August)and still no product. Asked for a refund as it was a birthday gift - was told no refunds for late delivery- its no longer late but missing! Customer service zero product zero - it never showed up.

6 September 2026
Rated 4 out of 5 stars

The photo reproduction was good

The photo reproduction was good. I was very disappointed with one photo. To be fare it was a result of my cropping. But it was obviously wrong. I think the technical team, reviewing this photo should have been in touch with me, before printing !! I would have re-cropped and sent photo again. My other criticism is the cut edge is quiet rough, seems unfinished. Delivery service was as stated.

16 August 2026
Rated 5 out of 5 stars

Happy with the canvas, but auspost....not so much

The creating process was simple to navigate. I have no issues with that and will be ordering a 2nd canvas soon. The only issue I had, and it had nothing to do with The Canvas Factory, it was the shipping and auspost. It was on track to being on time, then it was delayed and sat for 3 days, then it spent 2 weeks travelling up to Queensland from Melbourne and back. Sat in Brisbane for a couple of days during that time also.
So something that should have arrived a week after it was dispatched, took 3 weeks. But thats got nothing to do with The Canvas Factory.
Great quality, vibrant colours, beautiful frame. Very happy with my purchase.

5 September 2026
Rated 5 out of 5 stars

WOW WOW WOW!!!!

WOW WOW WOW!!!!! The entire experience was perfect. I ordered 10 original designs on canvas. They were packaged beautifully and sent really quickly. The colours and quality are absolutely gorgeous. Can't wait to order more.

2 October 2026
Unprompted review
Rated 5 out of 5 stars

canvas

just had delivered two 100x100 canvas prints,the quality of the prints is superb,again,the only concern I have is whether the canvas is tight enough,can you put me right about this please,otherwise,things are fabulous.

30 September 2026

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