The Canvas Art Factory Reviews 

403
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Do not buy from this business. Check out Product Reviews first. It seems they may be in administration, but are still taking people's money - without delivering the products purchased. Having ordere... See more

Rated 5 out of 5 stars

I was pleased with the quality of the framing and the nice bright colors of the print. I wish you had a better selection of sea turtles - I saw one in a motel we stayed in which was a little more mut... See more

Rated 5 out of 5 stars

Was a little nervous spending a considerate amount on artwork without viewing it in person etc. I am SO glad I ordered with the canvas art factory; honestly! Exceeded my expectations! Wort... See more

Rated 1 out of 5 stars

Impressed by photos seen on social media, I made a purchase on 6 June for a house warming gift. Receipt promised 3-4 weeks. I emailed a few days ago. No response. I called their contact number. Discon... See more

Company details

  1. Art Dealer
  2. Art Supply Store
  3. Decoration and Interior Design Store
  4. Digital Printing Service
  5. Home Improvement Store

Written by the company

Browse our 10000+ Range of Wall Art and Canvas Prints in any Shapes and Sizes. 100% Australian Made, Up to 75% Off - Factory Direct Prices With Free Delivery On Every Order!


Contact info

3.3

Average

TrustScore 3.5 out of 5

403 reviews

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3.3

All reviews

(403)

0 reviews in the last 12 months

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Rated 4 out of 5 stars

Service at the store was excellent

Service at the store was excellent. The lady was very patient and helpful. We were let down by the company that delivers your parcels. They do not deliver to my area in the afternoon only mornings which doesn't help when I work. They advertise that they have drop off places near me but they returned it to their depot in Hendra a long way from my place. I asked for them to leave it inside the side gate but said they couldn't as a signature was required. I paid a fee to have it redelivered to my work place. Where they left it on the steps to the back dock and no one signed for it. I wasn't impressed as it was in full view of the public for an hour or more until our storeman found it on the steps. It couldn't be left behind a closed gate at my property but they thought it was acceptable to leave in a public place.

12 July 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful Print

The print arrived when on time and is now hanging pride of place in our dining room :-)

27 December 2022
Unprompted review
Rated 5 out of 5 stars

Ural Owls

I love this print. It was exactly as advertised, the print is clear & the colours are beautiful. It was delivered much quicker than I expected. All in all a great experience

12 December 2022
Unprompted review
Rated 4 out of 5 stars

Ordering was easy

Ordering was easy, could not fault the way it was packaged.
Only concern was the delay in getting tracking updates after dispatch.
Maybe it was just the silly season.

11 December 2022
Unprompted review

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