Blindz Reviews 

188
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Not happy with fact they don't close properly,tried getting them to come back,don't seem interested,don't respond to phone calls keep being fobbed off,don't pay any money upfront or only pay a percent... See more

Rated 5 out of 5 stars

We needed a new blind for our bathroom and requested a quote from the blind store after a marketing note was posted through our letterbox. The company had lots to recommend them. The blinds we wanted... See more

Rated 5 out of 5 stars

I have had a fantastic experience with "Blindz". Every single person I encountered was friendly and helpful. The young chap in Bury was great. He booked the initial measurement, which took place exact... See more

Company replied

Rated 5 out of 5 stars

Rami so helpful answered all our questions and quickly booked us a home visit to measure for blinds and quote us a price. Visit completed in 2 days and although fitting usually 7 to 10 days all ready... See more


Contact info

4.2

Great

TrustScore 4 out of 5

188 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(188)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Go elsewhere and avoid this company

I broke habit of a lifetime and used this company as they had mail dropped leaflet through my door. I usually do full research but being blinds and quite simple task (have fitted some in past myself) what could go wrong? It took 3 visits, 3 or 4 phone calls (waiting sometimes ages) to get the job complete. They sent a fitter who was incompetent and couldn't fit the blinds, so I had bin bags in two big bay windows for a week (had removed old blinds).

I had left it a few days before calling them again (as the fitter never came back) to be told he had left company and they had no idea my job was not complete? Cue another fitter coming out who did 80% of the job, but a part was missing (first fitter took it) so another 1.5 week wait and bin bag in a window. Then they missed an appointment, to be fair they did call but I had sorted day working from home.
It was all so unprofessional.

When I spoke to the office to complain about all the hassle, the 'manager' said they had been inconvenienced also having to send fitter 3 times and it cost THEM money! I had to laugh at the pathetic customer service. He had a bad attitude and was rude and I would never want to deal with them again.

Go elsewhere is my advice.

12 May 2023
Unprompted review
Rated 5 out of 5 stars

Barry

Had to wait a little longer due to a damaged blind which was the manufacturers issue not the Blindz store,
but they were fitted on time By Martin and his apprentice, well worth it, they look fabulous.

11 May 2023
Unprompted review
Rated 5 out of 5 stars

Delighted Customer

I am absolutely delighted with the service and quality I have received from Blindz and thoroughly recommend them. Having called Blindz to arrange a free quote Martin came to my mums home, having called ahead to confirm. He was polite, friendly and informative with no hard sell, just expert advice. Chris called today to fit mums 5 blinds. Again he called ahead to inform us that he was on his way which helps greatly as mum is elderly, and did a superb job. Again he was polite and friendly and put mum at ease. Louis and Clare in the offices have been lovely to deal with too and kept us informed at every stage of the process. Just perfect and highly recommend Blindz!

24 April 2023
Unprompted review
Rated 1 out of 5 stars

There should be zero for companies like these

I am 85, my wife is 86 with Dementia. We have blinds in front room and front bedroom but over 40 years old. My wife has to go into hospital which gives me the opportunity to have new blinds fitted. Unfortunately I choose Blindz to do it. Contacted last day of March, next day a nice guy called Jules turned up and measured up etc. Told me they would be fired within 10 days total cost £373. I paid in full, ten days later not even had acknowledgment of the order or payment. Same after 14 days, rang the Ashton office. They told me they would be fitted on Tuesday 18 April which turned out to be a lie. Later got a text message confirming 18 April, another lie.
On the 18th, I was up early ready for 9am. At 1.30pm nothing so rang Ashton, couldn’t tell me what time he will arrive but definitely being fitted today, another lie. At 6pm having waited 9 hours the lie was confirmed no show. They had also stopped me going to the hospital to see my wife and help feed her.
Next day I again rang Ashton Office, I was greeted with music and a voice saying I was number one in the queue which went on for well over 5 mins. Eventually I got a real voice, why wasn’t my blinds fitted as promised, don’t know. Where’s the fitter now, todays orders. Well were are my blinds, don’t know, .carnt you ring the fitter, no he’s working. Then said will git them on Saturday, fine but must be morning, carnt set times, not allowed. You have created this problem having me waiting 9 hours for nobody to show, so you need to fix it. Carnt give times not allowed. So what happens if he comes when I’m at the hospital because I’m not issuing again because of your incompetence, don’t know. I couldn’t cope with this attitude and requested to cancel. Carnt do that, blinds already made up, well where are they, don’t know. Enough was enough, I cancelled anyway. So when my dementia wife comes home no new blinds and we have lost £373 of our pension something we cannot afford in the present climate. I hope your proud the way you have treated old people and all but stolen £373 from me an 85 year old. How you can work like this creating massive problems and refusing to make any attempt to correct it. Certainly the worse company I have been involved with.

18 April 2023
Unprompted review
Rated 1 out of 5 stars

This Company is filing DORMANT ACCOUNTS…

This Company is filing DORMANT ACCOUNTS and are a scam Company. They take 50% deposit but want Cash and when you pay with card they give you a vat invoice. The orders never materialise and when you phone for follow ups on your order you can never get hold of them. If you phone to place another order they answer immediately. Please do not give them your card details as you WILL NOT get your goods !!!!!!!
SCAM SCAM SCAM SCAM
Check Companies house as they have been filing DORMANT accounts since 2018 !!!!!!!!!!!!

15 March 2023
Unprompted review
Rated 5 out of 5 stars

Ewan needs a bonus

A young man named Ewan, sorry if I've spelt that wrong....has fitted blinds today, what a pleasant helpful young man, very polite an absolute credit to the company, will have no qualms in ordering from this company again, highly recommend

31 March 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service!

Martin called before coming over which I appreciated as I am Autistic and it helps to have warning. He was fantastic with me and my daughter and was so lovely and kind. He did a fantastic job and I am in love with my new blinds!!!
Everyone from Martin and the office team I spoke to have been incredible! Amazing company and all round amazing service, would use again

30 March 2023
Unprompted review
Rated 5 out of 5 stars

martin came and fitted on a saturday

martin came and fitted on a saturday, gave me notice before arrival, which was great! was friendly and great with my stranger hating dog! quick fitting and listened to what i wanted. would highly recommend. affordable and good quality. winner winner!

25 March 2023
Unprompted review
Rated 5 out of 5 stars

Had blinds fitted by Martin today

Had blinds fitted by Martin today. One of the blinds was faulty and he managed to sort it out. Great advice given. Full house of blinds with ceiling to floor windows fitted and trimmed within 2 hours. Excellent service

23 March 2023
Unprompted review
Rated 5 out of 5 stars

Martin arrived on time

Martin arrived on time , super friendly and a pleasure to have in our home - blinds installed without any problems and very pleased with the result - will use again and recommend

23 March 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look