Bought my wedding band from here 2 years ago. The band has completely split in half right where the diamonds stop on both sides. It's white gold. Emailed them and had no reply. Contact number doesnt... See more
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See what reviewers are saying
Love love love my new platinum 4mm wedding band. It’s very comfortable on my finger, beautiful on its own or worn together with my engagement ring. Just delighted I chose this company and would happi... See more
We couldn’t be happier with the service and product provided. It was delivered within the expected time, even over the festive period! Communication was great throughout and all questions we asked we... See more
Couldn't fault them The whole experience of ordering and receiving our rings was incredibly straightforward. We had a ring sizer posted out to us very promptly and after we confirmed our sizes, we... See more
Company replied
Company details
Information provided by various external sources
Diamond Rings, Wedding Rings, Engagement Rings, Titanium Rings, Platinum Rings and Diamond Eternity Rings with Buy Now Pay Later & Money back Guarantee.
Contact info
4 Calla Drive, PR3 1JN, Preston, United Kingdom
- 0844 884 2789
- www.thebeautifulcompany.co.uk
3.8
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 40% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First class customer service received from Mary
First class customer service received from start to finish.
I ordered the wrong size wedding ring for my husband, with 2 weeks to go and a bank holiday weekend in amongst I was panicking we wouldn't have a ring in time. However, after speaking with Mary she immediately ordered the new ring to be sent direct from the manufacturer. She kept me up to date and informed and nothing was too much trouble. It arrived with 2 days to spare.
Mary was calm, reassuring and super efficient. Best of the all the rings are perfect!
7 May 2025
Unprompted review
Reply from The Beautiful Company
Thank you for your review, so glade we were able to get the right sized ring to you in time for the wedding
TBC
Communication was first rate and the…
Communication was first rate and the finished product is perfect. Thank you
17 April 2025
Reply from The Beautiful Company
Thank you for your review , glad you are happy with your ring
TBC
Totally trustworthy company.Great…
Totally trustworthy company.Great quality jewellery great prices and first class customer service and communication
16 May 2025
Reply from The Beautiful Company
Thank you for your review, so glad you are happy with your ring and the service you received
TBC
Lovely ring excellent service 🤩👏👏
16 May 2025
Reply from The Beautiful Company
Thank you for your review, so glad you are happy with your ring and the service received
Beautiful wedding rings
Beautiful wedding rings - half the price of high street jewellers yet quality probably better. Very happy!
25 April 2025
Reply from The Beautiful Company
HI
thank you for your review, we do try to keep our prices low, to pass the savings on to our customers
Fabulous
Bought two platinum wedding rings for a fraction of the price that high street jewellers were charging. The quality is amazing, and made to our exact specification. We are so happy! Good communication from the company. Would 100% recommend this company!
28 April 2025
Unprompted review
Reply from The Beautiful Company
thank you for your review, so glad you are happy with your rings
I ordered a platinum court engraved…
I ordered a platinum court engraved wedding ring from here, and I am really happy with how it turned out. The delivery did take quite a while, but still within the time they stated. The ring was also delivered through secure delivery and the communication throughout was good.
10 March 2025
Unprompted review
Reply from The Beautiful Company
Thank you for your review, glad you are happy with the ring, all our rings are made to order so delivery is a while
Simply trustworthy
The simple online pay to order.very friendly people that are on the ball start to finish. Dont tel
ll the missus but if things dont work out i would use for a wedding ring again.🤐
28 March 2025
Reply from The Beautiful Company
hi
thank you for your review, dont worry our lips are sealed
Men's Platinum Wedding Ring - 5/5 Highly recommend
Ordered a Platinum wedding ring with a ring sizer. the sizer arrived in the post about 2 days later. Once I confirmed my size over email, the ring was manufactured and sent. I received the ring within about 2 weeks from sending the sizing email and couldn't be happier with my purchase. It is exactly what I was after and at a price of about half of what the high street shops were charging. 5/5 Would highly recommend
27 March 2025
Reply from The Beautiful Company
hi
thank you for your review, so glad you are happy with your wedding ring, we do try to keep our prices as low as possible to pass the savings on to our customers
Amazing price and great customer service
I was drawn to this company due to their extremely competitive price and variety of wedding rings all with customisable options. Upon ordering the ring I received regular updates and delivery was quick. The ring was exactly as described and I'm very happy with the product. My only criticism would be the packaging of the ring, as it just came in a fabric pouch. I would have expected a ring box for a precious metal ring.
4 March 2025
Reply from The Beautiful Company
HI
thank you for your review, i'm glad you are happy with the wedding ring, has you mention we do try and keep our prices competitive with other company's on the internet, we don't provide ring boxes but there is an option to buy one at a small cost, this helps us to keep the cost down
TBC
Wedding Ring Replaced
Ordered a new Platinum engraved wedding ring for my 25th Anniversary. Hubby presenting it to me at the same venue and time we married in the next few weeks, so the replacement ring will mean just as much.
Can’t wait to wear it. It’s beautiful
14 February 2025
Reply from The Beautiful Company
Thank you for your review, and congratulations on your 25th wedding anniversary, go glad you are happy with your new ring
wedding rings
We ordered wedding rings and when they came we were over the moon with them they look amazing and fit great
21 February 2025
Reply from The Beautiful Company
thank you for your review, so glad you are happy with your wedding rings
Lovely platinum wedding ring at a great…
Lovely platinum wedding ring at a great price. We'll recommended!
21 February 2025
Reply from The Beautiful Company
thank you for your review, we do try to keep our prices as low as possible with out effecting the quality of the rings, glad you are happy with your ring
My partner loved his new wedding band.
10 January 2025
Reply from The Beautiful Company
Thank you for your review, so glad your partner loves his ring
Wedding rings
Clear website making it easy to choose the rings we wanted. Ordering process simple to follow. Delivered within given time frame and securely packaged. Excellent quality products at a fraction of high street prices. Highly recommend The Beautiful Company.
6 February 2025
Reply from The Beautiful Company
Thank you for your review, glad you found the site easy to use, we do try to keep our prices as low as possible without reducing the quality of the rings
Excellent service
Excellent service. Ring arrived and is exactly what I ordered. Very efficient
31 January 2025
Reply from The Beautiful Company
thank you for your review its very much appreciated , so glad you are happy with your wedding ring
It is rare that I am truly impressed…
It is rare that I am truly impressed but I have to say, a remarkable level of service, quality and price.
A beautiful Platinum wedding band, engraved and delivered on time, A beautiful company indeed.
14 January 2025
Unprompted review
Top quality platinum wedding ring.
Top quality platinum wedding ring and such good value compared to high street prices.
I purchased a flat court ring as a replacement for my original wedding ring (which had to be cut off when I broke my finger). It wasn't a perfect match, so I returned it for a complete quibble-free refund, and re-ordered a soft court ring. The second ring was perfect, and I'm delighted with it.
I wouldn't hesitate to use this company again.
24 January 2025
Reply from The Beautiful Company
Thank you for your review, i'm glad we were able to get the right ring to you in the end, we will always exchange when we can to make sure you are totally happy with your ring
TBC
Really can't fault the service or product
Really can't fault the service and quality of the product. The price was the icing on the cake as by far the cheapest about for what I wanted
24 January 2025
Reply from The Beautiful Company
Thank you for your review, glad your were have with the ring and the service you received, do do try to keep our prices as low as possible
TBC
10/10 service
I received exceptional service and a stunning personalized ring for my husband. The communication through WhatsApp was excellent. I'm very happy I chose to purchase from here instead of a high street store. I would definitely recommend it! Thank you ☺️
25 January 2025
Unprompted review
Reply from The Beautiful Company
thank you for your review, so glad you are happy with the wedding ring for your husband, whatsApp does help with instant communication
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