The Alpha Men Reviews 1,599

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the wide selection available, often highlighting their satisfaction with items received. Many consumers also frequently commend the fast delivery service, noting that their orders arrived quickly and in excellent condition. The overall ordering process is described as easy and efficient, contributing to a very positive customer experience. However, some customers also noted issues with delivery times not matching expectations, with some orders experiencing delays or getting lost. A few people reported receiving products with damaged packaging or even incorrect items. Additionally, there were concerns raised by a minority of reviewers regarding certain product specifications.

What people talk about most

Product

People report positive experiences with product, often praising the great quality and wide variety of items... See more

Delivery service

Customers generally express satisfaction with the delivery service, frequently highlighting fast shipping and... See more

Quality

Users describe positive interactions with quality. Many customers praise the great quality of the products,... See more

Order

Reviewers highlight positive aspects of order. Many customers praise the easy ordering process and express... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the outstanding service,... See more

Based on these reviews

Rated 5 out of 5 stars

Great service from The Alpha Men, I have received my order exactly after 5 working days in Denmark. I'm very satisfied with he condition the items I've ordered arrived and can't wait to try them. It's... See more

Rated 5 out of 5 stars

Everything arrived correctly and very fast. The messaging in the package and the extra sample made it a very enjoyable experience ordering from you. Will definitely do again in the future

Rated 5 out of 5 stars

Great experience. My order got lost in delivery for some reason. They responded immediately by sending out a new order which arrived in a few days. Great responsive customer service. Prices are very g... See more

Rated 5 out of 5 stars

I didn't receive my package, support doesn't respond, I just lost money. I ordered sea salt and claymation on Friday, today is Tuesday, status showing “delivered” on Saturday. But unfortunately nothi... See more

Company replied

Rated 4 out of 5 stars

Good products and the price isn't to hard for the wallet. The only complaint I can think of is that 3 day shipping usually translated to arrives in about a week. (not quite Bol speeds yet) One should... See more

Rated 4 out of 5 stars

One of the product had a slight defect with its package, but nothing major that could have affected the product's performance.

Rated 4 out of 5 stars

Everything was great, except a package of again oil. When I received it, some part of it leaked out of the bottle

Rated 5 out of 5 stars

Usually my go-to store for purchasing hair products. It has a wide range of high-quality products and offers fast delivery.

Rated 5 out of 5 stars

Perfect man cosmetics , after shave is very very good , everyone is good I am very happy for my assortment . This is when you buy , you shore for perfect product. Success

Rated 5 out of 5 stars

Very happy to buy in this store. Very well packaged so it arrived in perfect secure condition and fast shipment. Also amazing products for sale. Thank you very much!

Rated 5 out of 5 stars

I m very happy. Fast Delivery and absolut fantastisch smell. Great prices too. Greetings from Germany

Rated 5 out of 5 stars

Amazing service - world class products! After three purchases, I am remaining a loyal customer to The Alpha Men.

Rated 5 out of 5 stars

Wide variety of very fine products framed in an easy overlooking store with reasonable prices and a speedy delivery. Highly recommended

Rated 5 out of 5 stars

I love everything to do with the product...the name (better be bald), the feeling of it on my shaved head, the ordering process, the delivery...everything

Company replied

Rated 5 out of 5 stars

I got a good deal on my stuff, and the shipping was super fast. All in all, it was a pretty good buying experience. I'd be happy to come back.

Rated 5 out of 5 stars

This was my 4th order from Alphamen team. Seamless delivery like always.

Rated 5 out of 5 stars

Easy to order. Simple website to use. Well presented items too. Would recommend👍

Rated 5 out of 5 stars

Received my order within 5 days and everything was very good

Rated 1 out of 5 stars

I got other product , no this which one i order:) but my girlfriend open it without me then I cannot send this back;) Never order here again

Company replied

Rated 5 out of 5 stars

the package was delivered quickly and accurately.

Rated 1 out of 5 stars

Ordered items January 12th and haven't received anything yet It's not good enough to ask what I think of you when I haven't received my goods, I know there's a long way to go, but still

Company replied

Rated 1 out of 5 stars

Said next day delivery which you pay for but then I get an email saying courier do not pick it up! The track and trace still does not say when it will be delivered 3 days later! Would give this websit... See more

Company replied

Rated 1 out of 5 stars

The order was delayed for ten days even though it was written that the delivery time would take a day or two. I contacted customer service and they were not cooperative.

Company replied

Rated 5 out of 5 stars

Good Pricing, fast Shipping - next order incoming

Rated 5 out of 5 stars

Great products, great selection, incredibly fast shipping.

Rated 5 out of 5 stars

Very good, got rid of my beard dandruff. It also smells good.

Rated 1 out of 5 stars

It’s been 3 weeks and still haven’t got my package it’s supposedly still in the Netherlands:(

Company replied

Rated 5 out of 5 stars

Very nice collection, super fast delivery … my favorite 😊

Rated 1 out of 5 stars

Order marked as delivered but never received. I’ve written customer service twice and have not received a response. Never been exposed to such a poor service, do not recommend

Company replied

Rated 1 out of 5 stars

⭐☆☆☆☆ Disappointing: Claims about EU-certified products are misleading I’m really disappointed. Their website clearly states that all products are EU-certified and comply with strict Euro... See more

Company replied

Rated 1 out of 5 stars

The delivery times on their website are simply put not correct. Ordered some hair pomade nearly a week ago now, the parcel was supposed to arrive within 3 days. It's been nearly a week now, and the... See more

Company replied

Rated 1 out of 5 stars

I suspect the item was packed in a damaged state because the inner box was crushed despite the outer packaging being fine. Furthermore, the seal appeared to have been cleverly reapplied. While the pro... See more

Company replied


Company details

  1. Cosmetics Store

Written by the company

Wij zijn The Alpha Men, een specialistisch online winkel in verzorgingsproducten voor mannen. Wij bieden je alle producten aan die je kunt gebruiken in de badkamer, maar dan van de mooiste merken over de hele wereld.

Onze bezorgbelofte

Gratis thuisbezorgd vanaf € 30,-

Gratis en snel bezorgd. We verzenden jouw bestelling met PostNL, kwaliteit en snelheid gegarandeerd.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Replied to 90% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Buy the t-shirt !!!

Simply the best. Koop al jaren bij The A Men en steeds opnieuw erg tevreden. En de boys zijn altijd fair en behulpzaam. Buy the t-shirt 😊 !!

25 February 2026
Rated 1 out of 5 stars

I got other product

I got other product , no this which one i order:) but my girlfriend open it without me then I cannot send this back;)
Never order here again

11 March 2026
The Alpha Men logo

Reply from The Alpha Men

Hi Daniel,

Thank you for your review, and I’m sorry to hear about your experience.

I’ve looked into your order and can confirm that you ordered the Extreme Hold Matte Pomade. At the moment, this product is a special edition, which comes in a blue variant packaging. This means you have received the correct product, only in the updated special edition version.

We understand the confusion, especially if the packaging looks different than expected. If you have any questions or if something still seems unclear, you can always contact our customer service, we’re happy to help.

Kind regards,

Kim | The Alpha Men

Rated 1 out of 5 stars

Very disappointed.

I suspect the item was packed in a damaged state because the inner box was crushed despite the outer packaging being fine. Furthermore, the seal appeared to have been cleverly reapplied. While the product itself seems okay so I'll be keeping it. I am deeply disappointed with the way the company treat customers.

9 March 2026
The Alpha Men logo

Reply from The Alpha Men

Thank you for your review and for sharing your experience.

We have looked into this and can confirm that the packaging does have some dents. Fortunately, the product itself is not damaged. This order was shipped directly to you from the supplier.

As we understand that this is not the experience you expect, we have applied a discount to your order due to the inconvenience.

If you have any further questions, please feel free to reach out, we are happy to help.

Kind regards,
Kim
The Alpha Men

Rated 1 out of 5 stars

They sent me the wrong product

They sent me the wrong product. Instead of giving me te right product they offer me a discount off 10% of the right product and they don't wanne take the other product back. Don't order on this site they got shitty costumer service and do nothing to please their customers.

5 March 2026
Unprompted review
The Alpha Men logo

Reply from The Alpha Men

Hi Maarten,

We’re sorry to hear that you’re not satisfied. We would like to clarify that the product you received is the same product that was ordered, including the color selected during checkout.

The product had already been opened by you, which means it can no longer be returned. To still help you, we offered a 10% discount on the correct varian.
We always try to think along with our customers and offer a reasonable solution.

Kind regards,
The Alpha Men | Kim

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