The Ace Of Vapez Reviews 

535
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Have been a customer since this company started in business. Fantastic people that know their products and the market very well. Supurb customer service, juices made in house, great prices, rapid... See more

Rated 5 out of 5 stars

A loyal customer of approximately 4 year's. Both wholesale and Retail... Great product's at fair prices, whilst that's what most people look for these day's. TAOV Team - go onestep further... See more

Rated 5 out of 5 stars

I ordered some vape liquids from this company and unfortunately there had been a picking error. I contacted them straight away and not only did they apologise for the mistake they expressed me the... See more

Rated 5 out of 5 stars

First off, black Friday bogoff offer was brilliant value for money. Free DPD delivery was great. Ordered over the weekend, order processed Monday, delivered Tuesday. I was expecting the usual 3 days... See more

Company replied

Company details

  1. Electronic Cigarette Store

Written by the company

The Ace Of Vapez, manufacturer, distributor and wholesaler of E-liquids, Hardware and Accessories for all styles of vapers!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

535 reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(535)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

A loyal customer of approximately 4…

A loyal customer of approximately 4 year's.
Both wholesale and Retail...
Great product's at fair prices, whilst that's what most people look for these day's.
TAOV Team - go onestep further.. caring for customers by owning any mistakes made and compensating the customer.
This retains custom and truly shows appreciation for loyalty to their business/brand.

Why go anywhere else?

I don't!

I'd challenge anyone to find a better company...

Keep up the hard work TAOV, Thank you.

2 June 2022
Rated 5 out of 5 stars

GREAT EXPERIENCE!

I came into the codsall store today, lovely people very welcoming. Explained to me how my vape works and even showed me their own! Lovely experience in a business sense. Will definitely be going again.

Thanks to the pleasant experience I had with the guys today!

I recommend to anyone looking for good priced vaping equipment and people who are new to this also have the ace of vapez on their side!

5 April 2022
Unprompted review
Rated 2 out of 5 stars

Week delay on next day delivery, issues with offers

Ordered on January 25th before 2pm for next day delivery. Hadn't heard anything regarding delivery by the the 27th so emailed 2 different accounts and the online portal. Got a reply to my email on the 28th saying the delay was due to not having 2 items in stock, that I can replace them for other items and would get a liquid as an apology 👍. My liquids finally showed up today (Feb 1st), original liquids I had ordered, no apology/complementary liquid. I waited a week for something that should have been next day. I'm also frustrated with the site. I was choosing liquids that were 3 for £10 but was being charged 3 for 2. Some great tasting eliquid but customer service/delivery times are not good.

2 February 2022
Rated 1 out of 5 stars

Online service is seriously poor

Online service is seriously poor, I made an order on Dec 26th and paid for 48hr delivery as I’d just gone into covid lockdown, therefore couldn’t get to my usual AoV shop (Bentley, which I find excellent, Dan is a top bloke). What they’d ‘forgotten to mention’ online and what I discovered from an email on Jan 4th, was that despite having Boxing Day offers etc, they were in fact not having any orders collected from them to go out for delivery until Jan 4th. My order didn’t arrive until Jan 10th, by which time I had finished quarantine. An absolute shocker and total disappointment.

11 January 2022

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