Have been a customer since this company started in business. Fantastic people that know their products and the market very well. Supurb customer service, juices made in house, great prices, rapid... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
A loyal customer of approximately 4 year's. Both wholesale and Retail... Great product's at fair prices, whilst that's what most people look for these day's. TAOV Team - go onestep further... See more
I ordered some vape liquids from this company and unfortunately there had been a picking error. I contacted them straight away and not only did they apologise for the mistake they expressed me the... See more
First off, black Friday bogoff offer was brilliant value for money. Free DPD delivery was great. Ordered over the weekend, order processed Monday, delivered Tuesday. I was expecting the usual 3 days... See more
Company replied
Company details
Written by the company
The Ace Of Vapez, manufacturer, distributor and wholesaler of E-liquids, Hardware and Accessories for all styles of vapers!
Contact info
Planetary Road, WV13 3XA, Wolverhampton, United Kingdom
- 01902302058
- theaceofvapezretail@gmail.com
- www.theaceofvapez.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fab super fast delivery
A loyal customer of approximately 4…
A loyal customer of approximately 4 year's.
Both wholesale and Retail...
Great product's at fair prices, whilst that's what most people look for these day's.
TAOV Team - go onestep further.. caring for customers by owning any mistakes made and compensating the customer.
This retains custom and truly shows appreciation for loyalty to their business/brand.
Why go anywhere else?
I don't!
I'd challenge anyone to find a better company...
Keep up the hard work TAOV, Thank you.
Great service as always!
Great service as always. Always a pleasure ordering from the ace of vapez!
Disrespectful, rude & wrong order.
Late delivery. Wrong order & ignored when I asked for a refund & to return the incorrect goods. Not the shop I used to visit!
I have used your services for several…
I have used your services for several years now and I find it quick, easy and helpful.
GREAT EXPERIENCE!
I came into the codsall store today, lovely people very welcoming. Explained to me how my vape works and even showed me their own! Lovely experience in a business sense. Will definitely be going again.
Thanks to the pleasant experience I had with the guys today!
I recommend to anyone looking for good priced vaping equipment and people who are new to this also have the ace of vapez on their side!
Excellent service and product is…
Excellent service and product is fantastic and would recommend them
Sent different brand product to my…
Sent different brand product to my order not easy to contact to put it right
Would have been 5 stars but last order…
Would have been 5 stars but last order was missing items emailed and was ignored
Hi Gang..I’m really impressed with your…
Hi Gang..I’m really impressed with your fast, efficient and friendly service every time I order. I wouldn’t order from anywhere else. Would recommend 100% without hesitation. Thank you Ace Of Vapez!
The Penn shop is always welcoming they…
The Penn shop is always welcoming they have an answer for any question and always receive great customer service Wayne and Nat are a great laugh and very knowledgeable
Week delay on next day delivery, issues with offers
Ordered on January 25th before 2pm for next day delivery. Hadn't heard anything regarding delivery by the the 27th so emailed 2 different accounts and the online portal. Got a reply to my email on the 28th saying the delay was due to not having 2 items in stock, that I can replace them for other items and would get a liquid as an apology 👍. My liquids finally showed up today (Feb 1st), original liquids I had ordered, no apology/complementary liquid. I waited a week for something that should have been next day. I'm also frustrated with the site. I was choosing liquids that were 3 for £10 but was being charged 3 for 2. Some great tasting eliquid but customer service/delivery times are not good.
Ordered a few times from these guys…
Ordered a few times from these guys now. Great choice of juices at great prices!
Quick delivery too!
Online service is seriously poor
Online service is seriously poor, I made an order on Dec 26th and paid for 48hr delivery as I’d just gone into covid lockdown, therefore couldn’t get to my usual AoV shop (Bentley, which I find excellent, Dan is a top bloke). What they’d ‘forgotten to mention’ online and what I discovered from an email on Jan 4th, was that despite having Boxing Day offers etc, they were in fact not having any orders collected from them to go out for delivery until Jan 4th. My order didn’t arrive until Jan 10th, by which time I had finished quarantine. An absolute shocker and total disappointment.
Top quality products and excellent…
Top quality products and excellent service
Awesome service and products..
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








