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The Accountancy Partnership Reviews 

5,673
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 661 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely knowledgeable staff and dedicated accountants for providing prompt, helpful replies to any business questions and guiding them through complex financial tasks. People note that the overall service platform makes managing taxes smooth, straightforward, and entirely stress-free while offering constant reassurance. Some reviewers were not happy with communication, mentioning delayed replies and difficulties getting timely support from the team during important filing periods. A few consumers also experienced frustration regarding unexpected fee increases and missed deadlines that negatively impacted their small business operations and financial planning.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting dedicated accountants who provided friendly,... See more

Service

Reviewers mention positive feedback about service, expressing that everything is handled efficiently and with... See more

Response time

Reviewers consistently highlight positive aspects of response time, noting that communications are prompt,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that support... See more

User experience

Consumers find user experience to be positive, highlighting that the overall process is straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Working with Dean at TAP as my main account manager is a pleasure. He is always very prompt in his replies and takes the time to explain things I don’t understand due to my limited financial backgroun... See more

Company replied

Rated 5 out of 5 stars

I’ve had a very good experience with The Accountancy Partnership. Dean Saunders helped with my company accounts this year and was friendly, helpful and responsive throughout. He was always happy to cl... See more

Company replied

Rated 5 out of 5 stars

I’ve had a very good experience with The Accountancy Partnership. Dean Saunders helped with my company accounts this year and was friendly, helpful and responsive throughout. He was always happy to cl... See more

Company replied

Rated 5 out of 5 stars

Dean has been handling the accounting for my UK company and I couldn’t be happier with the service. He’s responsive, knowledgeable, and made the whole process of filing our accounts and Corporation Ta... See more

Company replied


Company details

  1. Accounting Firm
  2. Accountant
  3. Chartered Accountant
  4. Tax Advisor
  5. Tax Preparation
  6. Tax Preparation Service

About The Accountancy Partnership

Written by the company


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We offer online accounting services which simplify tax and finances for small businesses, by providing a fresh alternative to old-school high street accountants.

Our Services

Our team of qualified, in-house accountants provide accounts expertise, tax returns, bookkeeping, payroll services and more, all for a low, fixed monthly fee.

Working with small businesses, sole traders, limited companies, contractors, and freelancers, we help businesses start out and then scale.

From only £24.50 per month, you will receive:

  • Your own dedicated accountant
  • Completion of your accounts and tax returns
  • Simple online accounting software
  • Unlimited help and support
  • Call us on 020 3355 4047 or get an instant quote


    Contact info

    4.7

    Excellent

    TrustScore 4.5 out of 5

    6K reviews

    5-star
    4-star
    3-star
    2-star
    1-star

    Asks customers to review

    This company invites their customers to review, whether positive or negative

    Replied to 90% of negative reviews

    Typically replies within 1 week

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    4.7

    All reviews

    (5,673)

    639 reviews in the last 12 months

    Write a review
    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

    Rated 5 out of 5 stars

    Not a bad word to say about our…

    Not a bad word to say about our account, Sam. He's answered all my questions and filed my return fast. Highly recommend 😊

    13 August 2026
    The Accountancy Partnership logo

    Reply from The Accountancy Partnership

    Hi Rachel,

    Thank you for your review and recommendation, the team here at TAP really appreciate it!

    I'm pleased to hear of your experience with your assigned accountant Sam.

    Kind regards,
    Tori
    The Accountancy Partnership.

    Rated 5 out of 5 stars

    Great service from The Accountancy

    Great service from The Accountancy. Ben Salisbury has been professional, helpful and always quick to respond to any questions. Would definitely recommend.

    11 August 2026
    Unprompted review
    The Accountancy Partnership logo

    Reply from The Accountancy Partnership

    Hi Matthew,

    Thank you for taking the time to share your review and recommendation, we appreciate it!

    It's great to hear of your positive experience with your assigned accountant Ben.

    Kind regards,
    Tori
    The Accountancy Partnership.

    Rated 5 out of 5 stars

    Good value for money.

    Good value for money.
    Kieran McCann is my main accountant and Hannah Simpson does my payroll. I've found both to be very personable & knowledgeable with excellent communication.

    11 August 2026
    Unprompted review
    The Accountancy Partnership logo

    Reply from The Accountancy Partnership

    Hi Barry,

    Thank you for your 5 star review, the team really appreciate it!

    It's great to hear of your experience with your assigned accountant Kieran and how positive everything has been.

    Kind regards,
    Tori
    The Accountancy Partnership.

    Rated 5 out of 5 stars

    Dean Saunders has been brilliant in…

    Dean Saunders has been brilliant in guiding me and doing my accounts for the last 2 and a half years. I have moved countries and will no longer need the service but will miss the efficiency and ease of using this company and working with the team. Aside from Dean, the admin team here are great too and always on top of things. Thank you all very much for a smooth operation.

    11 August 2026
    Unprompted review
    The Accountancy Partnership logo

    Reply from The Accountancy Partnership

    Hello,

    Thank you for your kind words, we really appreciate it.

    It's great to hear of your positive experience that you have had with your accountant, Dean and the admin team.

    Have a great day,

    Amber
    The Accountancy Partnership.

    Trustpilot is assessing this review in accordance with our flagging process.

    Rated 5 out of 5 stars

    Excellent service as per my experience…

    Excellent service as per my experience more than a year.

    10 August 2026
    Unprompted review
    The Accountancy Partnership logo

    Reply from The Accountancy Partnership

    Hi Muhammad,

    Thank you for taking the time to leave us such a positive review and sharing your experience with our service!

    Kind regards,
    Tori
    The Accountancy Partnership.

    Rated 5 out of 5 stars

    Dean Saunders has been doing my…

    Dean Saunders has been doing my Accounts for a couple of years now. The advice and guidance has always been very good and he is quick to respond to my queries. Accounts review and submission was pretty quick and easy to follow. Support team have also been very helpful.

    9 August 2026
    Unprompted review
    The Accountancy Partnership logo

    Reply from The Accountancy Partnership

    Hello,

    Thank you for your lovely review, we really appreciate your kind words and continued service.

    It's great to hear of the great service that you have received from your accountant, Dean Saunders and the team at TAP!

    Have a great day,

    Amber
    The Accountancy Partnership.

    Rated 5 out of 5 stars

    Makes accounting genuinely simple and stress-free

    Working with Ben Salisbury at The Accountancy Partnership has made managing my accounts far easier than I anticipated. What I value most is his ability to break down complicated accounting matters into plain actionable advice. His approach is professional, responsive, and exceptionally clear. The whole experience has been seamless and stress-free. I cannot recommend Ben highly enough. Special mention must also go to the broader team at TAP who do a brilliant job keeping everything moving seamlessly behind the scenes.

    8 August 2026
    Unprompted review
    The Accountancy Partnership logo

    Reply from The Accountancy Partnership

    Hi Nihal,

    Thank you for your kind words and recommendation.

    It's great to hear of the support that you have recieved from your accountant, Ben Salisbury and the team here at TAP!

    Have a great day,

    Amber
    The Accountancy Partnership.

    Rated 5 out of 5 stars

    Ben Salisbury was very helpful

    Ben Salisbury was very helpful, professional and efficient. Communication was clear throughout, and everything was handled promptly. Excellent service—highly recommended.

    7 August 2026
    Unprompted review
    The Accountancy Partnership logo

    Reply from The Accountancy Partnership

    Hi Asim,

    Thank you for your lovely review it is greatly appreciated.

    It's great to hear of the helpful and efficient support that you have received from your accountant, Ben.

    Have a great weekend!

    Amber
    The Accountancy Partnership.

    Rated 5 out of 5 stars

    Great and professional service

    As always, great and professional service from Ben. Thanks!

    4 August 2026
    The Accountancy Partnership logo

    Reply from The Accountancy Partnership

    Hi David,

    The team here at TAP appreciate your 5 star review and sharing your positive experience with Ben, your assigned accountant!

    Many thanks,
    Jess.
    The Accountancy Partnership.

    Rated 5 out of 5 stars

    Super helpful

    Thanks Connor for your promptness and patience in answering my (often ridiculous) questions! Much appreciated.

    6 August 2026
    Unprompted review
    The Accountancy Partnership logo

    Reply from The Accountancy Partnership

    Hi Rupert,

    The team here at TAP appreciate your 5 star review and sharing your positive experience with Connor, your assigned accountant!

    Many thanks,
    Jess.
    The Accountancy Partnership.

    Rated 5 out of 5 stars

    Great service

    I worked with Alfie, he was great to work with - responded quickly and explained anything I had questions about.

    6 August 2026
    Unprompted review
    The Accountancy Partnership logo

    Reply from The Accountancy Partnership

    Hi Aislinn,

    Thank you for your fantastic review and recommendation.

    It's great to hear that you have had such a great experience.

    Have a great day!

    Jess.
    The Accountancy Partnership.

    Rated 5 out of 5 stars

    The staff at TAP have always handled my…

    The staff at TAP have always handled my detailed tax affairs in an effective manner and I can highly recommend the practice as well as my allocated accountant Kirsty McKenna

    5 August 2026
    Unprompted review
    The Accountancy Partnership logo

    Reply from The Accountancy Partnership

    Hi David,

    Thank you for your fantastic review and recommendation.

    It's great to hear that you have had such a great experience.

    Have a great day!

    Jess.
    The Accountancy Partnership.

    Rated 5 out of 5 stars

    Andrew completed my accounts quickly…

    Andrew completed my accounts quickly and was very polite in all communications & answered my query first time

    Thanks

    5 August 2026
    Unprompted review
    The Accountancy Partnership logo

    Reply from The Accountancy Partnership

    Hi Darran,

    Thank you for your fantastic review and recommendation.

    It's great to hear that you have had such a great experience.

    Have a great day!

    Jess.
    The Accountancy Partnership.

    Rated 5 out of 5 stars

    Brilliant all around

    4 August 2026
    Unprompted review
    The Accountancy Partnership logo

    Reply from The Accountancy Partnership

    Hi Sami,

    Thank you for your fantastic review and recommendation.

    It's great to hear that you have had such a great experience.

    Have a great day!

    Jess.
    The Accountancy Partnership.

    Rated 5 out of 5 stars

    Ben Salisbury is a pleasure to work…

    Ben Salisbury is a pleasure to work with and gets back to you very quickly if you have any issues/questions.

    5 August 2026
    Unprompted review
    The Accountancy Partnership logo

    Reply from The Accountancy Partnership

    Hi Harry,

    Thank you for your fantastic review and recommendation.

    It's great to hear that you have had such a great experience with Ben Salisbury.

    Have a great day!

    Jess.
    The Accountancy Partnership.

    Rated 5 out of 5 stars

    An outstanding firm of accountants that…

    An outstanding firm of accountants that I've been using for years. The free software they provide is fantastic and makes everything run so smoothly, making day-to-day accounting and business operations simple and hassle-free. I wouldn't hesitate to recommend them.

    5 August 2026
    Unprompted review
    The Accountancy Partnership logo

    Reply from The Accountancy Partnership

    Hi Alan,

    Thank you for your five star review and recommendation, we really appreciate it.

    Have a great day!

    Amber
    The Accountancy Partnership.

    Rated 4 out of 5 stars

    Very helpful & friendly team.

    TAP has been helpful to me in keeping my company accounts in order and they are competitively priced.

    In particular Connor S. has been very helpful in getting my company accounts submitted and he kept me informed of progress along the way.

    5 August 2026
    Unprompted review
    The Accountancy Partnership logo

    Reply from The Accountancy Partnership

    Hello,

    Thank you for your lovely review.

    Thank you for sharing your positive experience with your accountant, Connor.

    Have a great day!

    Amber
    The Accountancy Partnership.

    Rated 5 out of 5 stars

    Outstanding, thorough service!

    Outstanding, thorough service!

    I’ve been using The Accountancy Partnership for my self-employed accounts, and I couldn't be happier with the level of service provided.

    I've been dealing specifically with Connor Simmons, and he's been exceptionally friendly, professional, helpful, and all without delays.

    If you are a sole trader looking for an efficient, professional, and genuinely helpful accountancy firm, I cannot recommend The Accountancy Partnership enough!

    4 August 2026
    Unprompted review
    The Accountancy Partnership logo

    Reply from The Accountancy Partnership

    Hi Mark,

    Thank you for taking the time to leave your review and your recommendation, we really appreciate it.

    It's great to hear of your experience with Connor and that he has been really supportive to you.

    Have a great day.

    Amber
    The Accountancy Partnership.

    Rated 5 out of 5 stars

    Great company with great staff!

    I’ve been operating through a LTD company for a while now and I always dread having to deal with anything tax related due to how complex things are. However, having Kieran McCann as my accountant has been an absolute God send. Always delivers on time and explains everything to me in plain clear English so that there is no confusion on my side with what is happening. Thank you, Kieran.

    Would happily recommend this company to anyone based on the interactions I have had with Kieran and the admin team.

    31 July 2026
    Unprompted review
    The Accountancy Partnership logo

    Reply from The Accountancy Partnership

    Hello Neil,

    Thank you for taking the time to leave your five star review. We really appreciate it.

    It's great to hear of your experience with your accountant Kieran.

    Have a great day.

    Jess.
    The Accountancy Partnership.

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