Having struggled to find a source of a better quality, small office use paper shredder my search ended with a Fellowes Powershred 62MC. Finding The Warehouse.com gave me the best price, plus... See more
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We bought Leitz iLam A3 Touch SMART SENSOR Heavy Duty Hi-Speed Laminator ***3-YEAR WARRANTY*** for our office needs. The price was exceptional, delivery was on the very next day, the printer performan... See more
Ordered a high end magnetic glassboard and it arrived damaged - clearly happened during shipping. These things happen - however - the process to remediate was one of the best I have ever seen. I had... See more
We recently purchased our second shredder from The Warehouse.com, following detailed advice from Phil Taylor. The shredder and free air purifier were delivered on time. The agreed cashback deal, handl... See more
Company details
Written by the company
The Warehouse.Com Ltd. was created out of a frustration at the lack of expertise that end users could call upon for good advice when looking to purchase shredders; binding machines; laminators; print finishing & paper handling equipment; and design-led, colour-rich office furniture together with the associated supplies. Within the business there exists over 60 years of combined experience in this equipment. Our selling process is a consultative one. We attach a great deal of importance to listening carefully to our customers' requirements before making an appropriate recommendation. In taking a consultative and specialist approach to the sales process, we are able to differentiate ourselves from many of our competitors. We react quickly to any after sales issues, but our ethos is to avoid these in the first place by striving to make sure our customers get the right equipment for the job. To this end, we do not hide behind contact forms on our web sites but positively encourage you to call one of our sales advisers for assistance on 01225 487200 . You can buy with confidence from a company that really cares about pre- and after-sales service, operates from a physical office & warehouse facility and counts among it's customers hundreds of schools & further education establishments, central government, the Cabinet Office, MOD, NHS Trusts & PCT's, GP surgeries, local authorities, police forces nationwide, many major blue-chip corporations including all the major banks, general companies & other businesses. We look forward to working with you.
Contact info
Cambridge House, Henry Street, BA1 1BT, Bath, United Kingdom
- 01225 690700
- contact@twcgroup.co.uk
- www.the-warehouse-online.com
4.8
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Excellent Service
Excellent Service/delivery
Purchased a Shredder with oil, very good price & excellent service/delivery. Have used them before and would again!
24 September 2018
Unprompted review
A good supplier to consider.
Good price prompt delivery, plenty of choice. A good supplier to consider for shredders and similar products.
2 September 2018
Unprompted review
Excellent service
Excellent service, placed the order mid-afternoon, phoned to ask when we might expect delivery and was told it would be going out the following day and we would receive probably the day after that. Was therefore surprised to receive the Shredder the very next day after placing the order. We already knew the brand of Shredder because we have a larger size model in another part of our building.
29 August 2018
Unprompted review
No problems with the order and very…
No problems with the order and very quick free delivery.Have not as yet used the shredder sufficiently to rate it, but it appears to be just as I expected.It was also the cheapest on line for the Identical product.
26 August 2018
Unprompted review
Laminator
Discussed a suitable replacement heavy duty laminator and the pros and cons of each one - the one suggested was not the most expensive and it got delivered next day - very happy with the product
24 August 2018
Unprompted review
Fantastic service as ordered the…
Fantastic service as ordered the shredder online and it arrived the next day. I had ordered the same shredder with another company 2 weeks ago and they kept delaying delivery so I looked elsewhere and found this company who were also cheaper!
20 August 2018
Unprompted review
Very prompt polite service and quick…
Very prompt polite service and quick delivery. Will be using them again.
10 August 2018
Unprompted review
Good website, excellent product
Good website, good price.
Prompt delivery and love the shredder.
Had a query re my confusing invoice so emailed, unfortunately, the email received was quite abrupt.
Would stop me using you again though.
9 August 2018
Unprompted review
Great Service Great Value Poor Delivery!!!!
Great Service Great Value, Let down on delivery, arrived next day, however Had to help the driver lift pallet off the van to office, firstly Driver asked Pregnant member of staff, then eventually another member of staff helped, however refused to help to carry upstairs, or wait to take pallet and packaging away, now left with the extra costs!!! Not great delivery service? Why send One Driver no help to delivery heavy duty shreaders then ask the paying next day service when you have to actually do the lifting and carry yourself, when speaking to Warehouse staff advised that they only deliver to pavement and need to do the rest ourselves? No apology no offer of goodwill gesture, will not be ordering again, shame delivery let you down!!!
7 August 2018
Unprompted review
Reply from The Warehouse.com Ltd
Thanks for your business and your comments. This delivery should have been made on a tail-lift vehicle that means the driver requires no assistance unloading the item and should not need to ask for assistance unloading. This is the service that we book and pay for with the carrier and we apologise if this was not the case on this occasion and we will take this up with our carrier. We are sending under separate cover some additional free waste bags and oil for your unit by way of an apology. Regarding your additional comments on taking the item upstairs and removing the packaging, the delivery information on our website clearly states: "Delivery is to the ground floor. If you require delivery to anything other than the ground floor, please contact us for a quotation before ordering or select the Delivery PLUS Installation option where available." There is a link to this information on every product page on our website. You will find that this is a perfectly normal delivery service for this category of product across the office products trade. We know of no supplier that could or would offer the kind of service that you describe without extra charges. To include this kind of service as standard would add a minimum of £100 - £125 plus VAT to each item, depending on the delivery location, which would render us totally uncompetitive against other distributors. Customer feedback is overwhelmingly in favour of competitive pricing with a standard delivery of service, which is perfectly acceptable and convenient for most customers. As we have said, in the event that it is not, customers may contact us for a quotation and we can provide this service if desired.
Excellent service
Excellent service, competitive pricing, fast delivery
6 August 2018
Unprompted review
Excellent service will use again
26 July 2018
Unprompted review
First time we have ordered
First time we have ordered. Item we originally wanted wasn't in stock, but they kindly called and talked us through others that they had. Delivery was within 48 hours and I have to say the Shredder that we have received is absolutely superb, industrial, quiet and exactly what we wanted. Very Pleased.
25 July 2018
Unprompted review
Excellent value
Excellent value and well packaged. I was impressed with the swift delivery. The product is adequate for my small office and home office needs. It is a great shredder and not cumbersome at all. Very neat. Easy to use and easy to empty.
24 July 2018
Unprompted review
fantastic prices and excellent customer…
fantastic prices and excellent customer service.
13 July 2018
Unprompted review
Speedy delivery of a Shredstar X6 Pro
Speedy delivery of a Shredstar X6 Pro. Neat appearance and xcellent functionality of this shreddder.
13 July 2018
Unprompted review
Large departmental paper shredders
Excellent service and prompt delivery. Very pleased with our purchase. May order some more in the near future.
11 July 2018
Unprompted review
5 star recommendation
The website is very easy to follow, ordering is simple and you are kept informed every step of the way. I would have no hesitation in recommending The Warehouse.
5 July 2018
Unprompted review
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