The Coaching Academy Reviews 

1,730
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 276 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional support team and approachable trainers who provide valuable guidance and expertise throughout the entire personal and professional learning journey. Students deeply appreciate the flexible course structure, rich content, and interactive breakout rooms that successfully help build professional confidence and practical coaching skills. However, some people mentioned that certain live training sessions occasionally felt a bit rushed or skipped through important sections too quickly. A few other people also felt that specific modules needed more in-depth practice time or additional instructor check-ins to successfully stay on track.

What people talk about most

User experience

Clients share positive opinions on user_experience, highlighting that the platform is easy to navigate and... See more

Staff

Customers consistently note positive experiences with staff, highlighting the knowledgeable and supportive... See more

Service

People report positive experiences with service, highlighting well-run courses and brilliant training... See more

Product

Customers express great satisfaction with the product, highlighting the well-structured courses, engaging... See more

Customer service

Reviewers express high satisfaction and positive feedback about customer service. Consumers consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found the coaching approach very powerful - not only as a profession, but in everyday life. It's given me practical ways to approach people, listen more deeply, understand them, and build strong... See more

Company replied

Rated 5 out of 5 stars

The Diploma in Life Coaching is a very thorough course with high quality teaching and learning. I learned so much about Coaching and feel well equipped to take my practice forward. The support team we... See more

Company replied

Rated 5 out of 5 stars

I can’t rate The Coaching Academy highly enough! The content is thorough, informative, well organised and you end up feeling like you have a very solid base and enough first-hand experience to start y... See more

Company replied

Rated 5 out of 5 stars

I signed up for my life coaching training over 10 years ago...The sessions were live - in person and the trainers amazing...and then life happened... When I thought about restarting my coaching journe... See more

Company replied


Company details

  1. Educational Institution
  2. Career and Education Provider
  3. Life Coach

Written by the company

Established in 1999, The Coaching Academy is now the largest life coach training organisation of its kind in the world. We’re incredibly proud of the reputation we’ve developed since opening our doors. We started when coaching was a relatively new phenomenon and there weren’t any other UK based training organisations for coaches. Now we find ourselves at the forefront of coach training and chosen by more people who want to professionally train in the practical skills of coaching than any other organisation.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,730)

261 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The 'OW' workshop was great; pre-work less so

The 'OW' workshop was excellent, superbly facilitated by Sarah Brammall - a real professional. The pre- work was OK. The workshop is fine and does a job but I found the supporting pre-work videos incredibly patronising. The tone is appropriate for a class of school children rather than adult learning. Something for the Academy to reflect on

30 March 2026
The Coaching Academy logo

Reply from The Coaching Academy

Dear Tom, thank you for taking the time to write a review. We are pleased to hear that you found the OW workshop excellently facilitated by Sarah. We also appreciate your feedback regarding the videos, we will ensure this is shared with the team as part of our ongoing review and improvement of the learning materials. Thank you again for your reflections. We look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

Really enjoyed the NLP training!

Really enjoyed the NLP training. Sarah created a great learning environment that challenged our thinking, vastly improved our knowledge an gave us space to test and experiment with our learning.

30 March 2026
The Coaching Academy logo

Reply from The Coaching Academy

Dear Chris, thank you for taking the time to share your feedback. We are delighted to hear that you really enjoyed the NLP training and that Sarah created a supportive environment that both challenged and enhanced your learning. We look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

Sarah is a great trainer

Sarah is a great trainer - makes everything so clear and easy to understand, with great examples that she shares from her own coaching experience and life. Highly recommend.

30 March 2026
The Coaching Academy logo

Reply from The Coaching Academy

Dear Kathryn, thank you for your kind feedback. We are delighted to hear that you found Sarah’s training clear and enriched by her real-life coaching experience. It’s wonderful to know the examples helped bring the learning to life for you. We really appreciate your recommendation and look forward to welcoming you again soon! Best wishes, TCA Team

Rated 4 out of 5 stars

Qualified trainers, great tools and resources

Qualified trainers, great tools, resources and flexibility.

30 March 2026
The Coaching Academy logo

Reply from The Coaching Academy

Hello, thank you for taking the time to write a review and share feedback. We look forward to welcoming you again soon! Best wishes, TCA Team

Rated 3 out of 5 stars

Interesting content but feel the day…

Interesting content but feel the day sessions could be shortened into half day sessions

30 March 2026
The Coaching Academy logo

Reply from The Coaching Academy

Dear Jade, thank you for taking the time to write a review and share your feedback. We look forward to welcoming you again in the future! Best wishes, TCA Team

Rated 4 out of 5 stars

Masterclass Coach

Always great to be in a session with Pam Lidford; she has so much knowledge and experience for us all to draw from.

23 March 2026
The Coaching Academy logo

Reply from The Coaching Academy

Hello, thank you for your review and kind feedback. We are delighted to read that you enjoy learning with Pam and value the wealth of knowledge and experience she brings to every session. We look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

Excellent day of training with Pam as…

Excellent day of training with Pam as always. She shares generously so much material and knowledge, the day is full of learning with much to delve deeper into and explore afterwards. Highly recommend Pam and this course to add to your skills, knowledge and competency as a coach.

23 March 2026
The Coaching Academy logo

Reply from The Coaching Academy

Dear Christina, thank you for taking the time to share your feedback. We are delighted to read that you had another excellent training with Pam and found the session rich in learning, knowledge, and practical resources. Thank you for your recommendation, we are so pleased the course has helped strengthen your skills and confidence. We look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

Excellent trainers

Excellent trainers. An engaging variety of teaching techniques used to motivate and teach concepts. Sarah was an excelllent tutor. There was enough time given for learning and application.

13 March 2026
The Coaching Academy logo

Reply from The Coaching Academy

Dear Jaina, thank you for your kind words and review. We look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

DISC

Well structured course - great thought provoking sessions from Darren.

20 March 2026
The Coaching Academy logo

Reply from The Coaching Academy

Hello, thank you for your kind words and review! Best wishes, TCA Team

Rated 5 out of 5 stars

It was insightful

It was insightful, interactive, interesting and engaging.

6 March 2026
The Coaching Academy logo

Reply from The Coaching Academy

Dear Omobola, thank you for taking the time to write a review! We are delighted to read you enjoyed the training and look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

Great course. Highly recommend.

I really loved every second of this course. It was unexpectedly life changing in all the best ways and I’m now going on to build my own coaching practise with a very promising start - thanks to everything I learnt with TCA.
The one thing I would have liked more interaction with, would have been the written work. We got mentors and supervision for everything else, but just a check-in that we are on the right track would have put me at ease a little more.
I would absolutely recommend this course and sign up for others with TCA.

16 February 2026
The Coaching Academy logo

Reply from The Coaching Academy

Dear Rose, thank you for taking the time to share such thoughtful feedback. We are delighted to read that the course has been such a positive experience for you, and it’s wonderful to hear that you’re now building your own coaching practice. We appreciate your feedback regarding the written work, and we will certainly share this with the team as part of our ongoing improvements. Thank you for your recommendation, and we look forward to welcoming you again in the future! Best wishes, TCA Team

Rated 5 out of 5 stars

Responsive and compassionate support

Excellent and responsive support throughout my journey and compassionate team

2 March 2026
The Coaching Academy logo

Reply from The Coaching Academy

Hello, thank you for taking the time to write a review and share feedback. We are delighted to read that you felt supported throughout your journey. Your kind words are truly appreciated! Best wishes, TCA Team

Rated 5 out of 5 stars

Really insightful and informative

Really insightful and informative. Very well delivered and I came away from the module having learnt there are various models out there that can suit different clients.

6 March 2026
The Coaching Academy logo

Reply from The Coaching Academy

Hello, thank you for taking the time to share your feedback. We are happy to read that you found the module insightful and informative, and that it helped you discover a range of models to support different client needs. We look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

Fabulous

Fabulous! Love that as a coach, we have loads of models and frameworks we can adopt based on client's scenario

6 March 2026
The Coaching Academy logo

Reply from The Coaching Academy

Dear Temi, thank you for sharing your feedback. We are delighted to read that you enjoyed the session and found the models and frameworks helpful for supporting different client scenarios. It’s wonderful to know the training added value to your coaching practice. Best wishes, TCA Team

Rated 5 out of 5 stars

Excellent training provider

Excellent training provider, thorough quality training and educational content, great network of trainers, mentors and supervisors, online platform easy to use. I’ve enjoyed my experience and would highly recommend to others.

6 February 2026
The Coaching Academy logo

Reply from The Coaching Academy

Dear Astrid, thank you for your kind words and feedback. We are delighted to read you enjoyed your training with us and would recommend to others- it means so much! We wish you all the very best on your continued coaching journey and look forward to welcoming you again in future! Best wishes, TCA Team

Rated 5 out of 5 stars

Amazing

Amazing, well structured, engaging day of training for DISC. Sharon paced the course perfectly, took time out for additional questions and this felt really interactive.

2 March 2026
The Coaching Academy logo

Reply from The Coaching Academy

Dear Sonja, thank you for taking the time to write a review. We are happy to read you enjoyed the training and Sharon's delivery. We look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

So informative

So informative - so much information was delivered throughout this course, very beneficial to my learning and where I am within my training - Thank you Coaching Academy.

28 February 2026
The Coaching Academy logo

Reply from The Coaching Academy

Hello, thank you for your kind words and review. We look forward to welcoming you again very soon! Best wishes, TCA Team

Rated 5 out of 5 stars

Inspiring session with Rebecca Daniels

So much information and so many tips. Rebecca made everything clear and manageable. Looking forward to using the knowledge for my coaching business.

2 March 2026
The Coaching Academy logo

Reply from The Coaching Academy

Dear Denise, thank you for taking the time to write a review. We are happy to read you enjoyed the training and Rebecca's facilitation. We look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

100% Recommend

An insightful, interesting and engaging introduction to the fascinating area of personality profiling using DISC. Will definitely be taking this further.

28 February 2026
The Coaching Academy logo

Reply from The Coaching Academy

Hello, thank you for your kind words and review. We look forward to welcoming you again soon! Best wishes, TCA Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look