Fantastic staff, goes above and beyond! But this time (been there once before) the equipment to lift the car didn't work, so my order for new tires, replacement and balancing, and mounting on the car... See more
Company replied
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See what reviewers are saying
Easy ordering process, good product, but delivery took longer than expected! Checkout told me 7 days but Exaust was delivered after 11 days.
I must to order online, because isnt possible directly on your store. Ask for parts and they doesnt know what are you talking about. I wanted for drivstoffslange, the guy asked me for the register num... See more
Great shop and webshop, used it many times. Enter car reg.nr and all the parts are for your car. I recommend Thansen to anyone who is serious about working on their car. Click and collect, and deliv... See more
Company details
- Car Accessories Store
- Auto Parts Store
- Bicycle Store
- Bike Accessories Store
- Mobile Home Supply Store
- Motorcycle Shop
About thansen.no
Written by the company
Landsdækkende butikskæde og en af Norges største webshops.
- Hurtigt og effektiv levering
- 365 dagers returrett
- Byt i våre butikker over hele landet
- Click & Collect - hent etter 30 min.
thansen opererer i dag i Danmark, Norge og Sverige med et stort sortiment på over 250 000 produkter.
Written by the company
- Hos thansen er det en ære i å tilby god kundeservice og en fantastisk kundeopplevelse – hver gang.
- Rask og effektiv levering
- Vi leverer varene dine raskt og effektivt med rask levering, slik at du kan ha dem i løpet av få dager etter bestillingen.
- Click & Collect
- Bestill online og hent varene dine i en af våres mange butikken allerede innen 30 minutter med Click & Collect.
- 365 dagers returrett
- Hos thansen har du hele 365 dagers returrett, slik at du kan føle deg trygg og ha god tid til å bestemme deg. Skulle du ha behov for å bytte en vare, kan du enkelt gjøre det i en av våre mange butikker spredt over hele Norge.
- Historie om thansen
- thansen ble grunnlagt i Danmark i 1991. Siden den gang har det gått raskt, og i dag har vi butikker over hele landet og en nettbutikk med mer enn 250 000 produkter på lager. Den første thansen-butikken i Norge åpnet i 2017, siden har vi vokset oss sterke, med butikker over hele landet og en like stor nettbutikk. I 2022 åpnet vi vår første butikk i Sverige, så thansen-konseptet er nå også til stede her.
Contact info
Sofiemyrveien 7, 1412, Sofiemyr, Norway
- +47 3100 0000
- thansen@thansen.no
- www.thansen.no
4.1
Great
8K reviews
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Good service and efficently
24 June 2026
Just if there will be no workers in the…
Just if there will be no workers in the future make sure parts cost cheaper than Internet store. Or else there is no reason to buy it from u
24 June 2026
Easy to find right parts under the cars…
Easy to find right parts under the cars re.number.
Fast handling time.
Easy to pick up at the store.
20 June 2026
God service og hyggelige folk🙂
23 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Open box, no discount
I ordered through click and collect. When the employee handed me the box it was already open. I asked why, but he couldn’t tell.
It was the only one left. No discount.
23 June 2026
Reply from thansen.no
Hi Martin,
Thank you for your review.
We understand that you received an opened box when collecting your Click & Collect order, and that this was not explained clearly at the time of pickup.
In situations where it is the last available item in store, customers always have the option to decline the purchase if the condition does not meet expectations
Regards Peter
thansen
Reply from thansen.no
Hi,
Thank you for your review.
We understand that the delivery time did not meet your expectations.
We can see that you were informed about the delivery timeframe at the time of ordering.
Delivery times may in some cases change due to delays in transport or warehouse handling, which can affect when the item is delivered.
Regards Peter
thansen
Found product at website but at other…
Found product at website but at other location 35 km drive. Delivered as ordered.
22 June 2026
Great selection and a good mix of…
Great selection and a good mix of brands i know and more affordable options. I get all my car, motorcycle and bicycle parts and bits from them. Click and collect is a great option for convenience.
22 June 2026
Easy and Nice service and prices
20 June 2026
Good service
Good service, quick delivery. Some produkts(same brand) are took expensive compared with other companys.
17 June 2026
Reply from thansen.no
Hi Ole,
Thank you for your review.
We are glad to hear that you experienced good service and fast delivery.
We understand your comment regarding pricing on some products within the same brand compared to other companies. Prices can vary depending on factors such as supplier agreements, availability, service level, and logistics.
Regards Peter
thansen
The parts do not fit
18 June 2026
Reply from thansen.no
Hi Ove,
Thank you for your review.
Our license plate lookup is a helpful tool designed to guide you towards compatible parts, but it cannot account for all possible variations in models, equipment levels, and specifications.
In cases where multiple options exist or if you are unsure which part is correct, we recommend contacting our customer service before ordering. We are happy to assist in identifying the correct part for your specific vehicle.
Regards Peter
thansen
Great Service!!
18 June 2026
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