Textmagic Reviews 282

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I only joined this service an hour ago if that, i dont normally right reviews this quick, AT ALL, but i am not a hater. The service is amazing, got 50p credit upfront, sounds small but 14 free texts f... See more

Company replied

Rated 5 out of 5 stars

Text Magic is super simple and easy to use. I haven't needed to consult any help docs, not once. It works well, and creating SMS campaigns are a breeze! Favourite feature is being able to reply... See more

Company replied

Rated 5 out of 5 stars

SMS's arrive quickly enough (5secs) in Switzerland. Payment works well, prices are good, web interface is user-friendly, documentation looks very exhaustive, there are API's available... Really not m... See more

Rated 4 out of 5 stars

Overall great experience. I have had a couple issues with uploading a file where sometimes the file is under 10MB but still won't upload. I have always gotten it figured out with customer support thou... See more

Company details

  1. Mobile Network Operator

About Textmagic

Written by the company

Textmagic is a business messaging platform used by over 30,000 companies worldwide to reach customers through SMS, email, live chat, WhatsApp, Facebook, and Instagram. We help small and medium-sized businesses optimize communication, improve engagement, and build trust across every channel that matters.

Textmagic is built for busy teams who need to get messages delivered, not manage complexity. We prioritize ease of use, fast setup, and features that work without needing a marketing department.

TRY TEXTMAGIC FOR FREE

www.textmagic.com

Written by the company

Reach customers instantly. SMS, Email, or both
Our fast, reliable, and compliant SMS and email service makes it easy to send personalized messages to thousands of contacts in seconds.

Money back guarantee

Money back guarantee
If you decide to cancel your account after your first purchase we will send you a refund for your unused SMS credits.

Contact info

Deliver your message at the right time

Automate and send reminders and notifications by SMS and email.

4.5

Excellent

TrustScore 4.5 out of 5

282 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

i just wanted to give this a five star…

i just wanted to give this a five star because this app is really wonderful and alot of people sould really use it because this will allow u to text ur buisness manegers or idk whoever bbut it is still a really good app.

12 November 2020
Unprompted review
Rated 5 out of 5 stars

TextMajic has been a Godsend for me I…

TextMajic has been a Godsend for me I didn't have a smartphone when I started Using TwextMajic I was impressed at how easy it is to use download names and numbers at one shot select individual or all and send Oe text message to everyone was almost a miracle.
I've had my smartphone for over 2 years now But TexMajic is my message service of choice it works great I can look up w all the messages I've sent and when I add people to my list I can make a separate list and send Old messages that are relevant for the new people I will be working with and get them up to speed with one text message explaining why they will be getting several text messages from me and we will all be on the same PAGE NEW GROUP AND THE OLD GANG AND BUSINESS AS USUAL. PS T the explanation message is available to send next time along with those same old messages I sent to the other people to get them up to speed also, AND BUSINESS AS USUAL. Never skipping a beat.

8 November 2020
Unprompted review
Rated 5 out of 5 stars

It's a good program

It's a good program. Easy to use. I like being able to pay as I go. I had some issues of messages not arriving back, but seems to have sorted itself out.

5 November 2020
Unprompted review
Rated 5 out of 5 stars

Bulk Survey of Residents

I am a first time user of Bulk SMS post outs, each of which contains a link to a questionnaire. I was nervous of posting out 1000's of texts. The whole system was easy to use, the texts were delivered and we started getting responses within a few minutes.
I am massively impressed and will add this to our company's standard research methods.

24 October 2020
Unprompted review
Rated 5 out of 5 stars

Fast and reliable

I use TextMagic for personal SMS notifications from PCs (not SMS marketing) so I don't need bulk. What I need is 24/7 reliable and fast delivery for a few messages a day - same as a phone. TextMagic is the only service I have found that meets that requirement. Most others are optimised for bulk sending and fail to deliver reliably on time.

20 October 2020
Unprompted review
Rated 4 out of 5 stars

Overall great experience

Overall great experience. I have had a couple issues with uploading a file where sometimes the file is under 10MB but still won't upload. I have always gotten it figured out with customer support though. I like that you can as well text customer support. We needed something that we could send our company newsletter out to all of our many associates at once, without them being able to see each other's numbers. This is perfect! I highly recommend!

15 October 2020
Unprompted review
Rated 5 out of 5 stars

Not being a highly proficient two thumb…

Not being a highly proficient two thumb iPhone typist, Text Magic allows me to send a text message via my computer and keyboard. The system is easy to use and its ability to use my mobile number as the sender means there is no confusion caused by another number suddenly appearing.

12 October 2020
Unprompted review
Rated 5 out of 5 stars

Easily integrated into our existing system

We have an internally developed application that needs to send / receive SMS. TextMagic is perfect for us because our tools already use email to send/receive data. More sophisticated / complex connections via APIs are impractical for us at the moment. So this fits in very easily.

Have been using for about a year and happy with the reliability / speed / ease of use.

8 October 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Highly recommend - easy and straightforward to set up, and have not experienced any trouble in either receiving or sending communications. I particularly appreciated the automated messaging function, which allowed me to schedule communications months in advance.

7 October 2020
Unprompted review
Rated 2 out of 5 stars

Would not recommend - Unreliable service

I used textmagic for a number of years. The main reason we used them was their online portal was easy to use and gave instant notifications and sounds when new messages arrived. However, we had a number of technical issues and the service was not reliable. Every few months we had issues with messages not sending or messages not being recieved for several hoours or even a day, only to then receive 300 messages at once. These issues happened repetitively over the 2-3 years. I migrated to Twilio as soon as we were able to work out a way to get notifications through a different app. We also found migrating off them very painful and difficult. Would not recommend.

6 October 2020
Unprompted review
Textmagic logo

Reply from Textmagic

Thank you very much for your valuable feedback.

North America is a very complex market with numerous carrier restrictions. Though we use only high-quality Tier 1 SMS routes to deliver messages, mobile operators always try to protect their subscribers from unwanted texts. This is the reason that they institute different filters that may result in SMS delivery delay or failure. TextMagic has no control of these situations.

Please contact TextMagic support if you are experiencing delivery issues. We investigate such cases with the highest priority and the greatest attention.

Rated 5 out of 5 stars

We are very happy with TextMagic

We are very happy with TextMagic. We use it every day in contact with our custumers. In our jewellry shop we often need to give a price on a repair, new orders ready for cellection. We have made many different templates so it is fast to use on our Ipads.

21 September 2020
Unprompted review
Rated 1 out of 5 stars

Bad need refund

19 September 2020
Unprompted review
Textmagic logo

Reply from Textmagic

Thank you for taking the time to share your review.

According to our records, a full refund was issued via PayPal on the same day you closed the account. Confirmation of the refund was sent by email to the registered email address.

If you need any further help, please email us. We would be more than happy to assist you.

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