Very poor communication. Had my analyser for over 2 weeks and when asked for my money back, they said it had to go to the manufacturer so I dont qualify for the over 3 day money back guarantee. I was... See more
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There is no questions about product quality with a gift, just loving it. Supposed to arrive in 5 days but end up stretching to 2 weeks by UPS, most low rated career. Instrument needed to carry out gas... See more
Company replied
I was looking for a replacement Fluke Multimeter but everywhere were out of stock. Criag was very helpful in coming up with an alternative Fluke which was in stock. At the same time helped source a DC... See more
Company replied
I was recommended Test4less by a friend who has purchased from them in the past. I ordered the Socket & see RCD Tester which arrived pretty quickly, although I haven’t had a chance to use it yet will... See more
Company replied
Company details
- Gas Installation Service
- Construction Machine Dealer
- Fire Protection Service
- Safety and Work Wear Store
- Solar Energy Equipment Supplier
Information provided by various external sources
Our philosophy is simple - to offer top quality test equipment from brand leading manufacturers at fantastic low prices! Test4Less is the internet trading division of one of the UK's largest test instrument distributors. Established in 1990 and ISO9001/Quality Assured since 1992. We specialise in the sale, calibration and repair of test instruments.
Contact info
Votec House, Hambridge Lane,, RG14 5TN, Newbury
- 01782 567099
- Test4Less@AcuteSales.co.uk
- www.test4less.co.uk
3.5
Average
628 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Honestly I don’t understand how this…
Honestly I don’t understand how this company has 4.5 stars on trust pilot on Google they have 2 starts.
Anyhow Horrible company to deal with stay away. I brought a gas analyser from them last year they took my order on there website as item in stock when item wasn’t in stock oh yeah I had to call a week later to be told that they have to order the item from manufacture had to wait nearly 4-6 weeks anyhow after complaining I was promised a discount on my annual calibration 12 months later I contacted them for my calibration I was told a collection was booked for yesterday no one turned up for collection I called early this morning to find out what is happening only to be told no collection was ever book real incompetence and attitude given instead.
I am a engineer who needs my analyser and this company has been a total inconvenience from the beginning.
Test4less you have my details
———————-
After reading response from test4less I would like to state that actually nothing was offered to make things right I did speak to Craig who offered to make sure things will go smoothly next year and when I asked what about this years calibration as the unit still hadn’t been calibrated Craig was simply not interested just goes to show how insincere this company really is.
5 October 2021
Unprompted review
Reply from Test4Less
Hello Tamjeed. Thank you for you feedback and I’m very sorry to hear you have not been happy with the service.
I appreciate there was quite a wait for your analyser when you purchased it last year. Unfortunately at the time, there was a delay regarding the supply of the unit you ordered. We do not have a live stock check on our website. Your patience was very much appreciated whilst stock took its time to arrive to us. Once we received stock, we sent it to you as soon as possible.
Regarding the calibration this year, I’m sorry the process has not gone as smoothly as hoped. I raised your points internally. I understand you have spoken with my colleague Craig since leaving your review and appreciate you do not wish to proceed.
We feel our Trustpilot score reflects the very high level of service we offer. Admittedly things do not always go to plan, however, on these rare occasions we always try our best to put things right. Many thanks, Test4less.
Solid choice
Excellent price on a good quality multifunction tester. Great customer care, no messing around and very quick delivery, which will make them my first port of call amongst the sea of options next time, thank you.
27 September 2021
Unprompted review
Great service
22 September 2021
Reply from Test4Less
Hi George. Thanks for choosing Test4less and leaving a 5* review, we really appreciate your custom and feedback. We look forward to being of service again soon.
Prompt delivery and great price
20 September 2021
Reply from Test4Less
Thanks for choosing Test4less and leaving us a 5* review. We look forward to being of service again soon.
Very good equipment and quick delivery…
Very good equipment and quick delivery much appreciated.
20 September 2021
Reply from Test4Less
Thanks for choosing Test4less and leaving us your feedback. Great to hear you are happy with the equipment. Please consider leaving a product review if you have time. Thanks again and we look forward to being of service again soon.
A customer orientated service - excellent
Very easy and Test4Less have supplied me before so I will now always try them first. The item I required was in stock, competitively priced and despatched on the same day.
20 September 2021
Reply from Test4Less
Thanks Dave for your continued custom and for leaving us a review. We look forward to being of service again in the future.
Reply from Test4Less
Thanks Chris for choosing Test4less and leaving us a 5* review. Great to hear you thought everything was excellent :). We look forward to being of service again soon. Please consider writing a product review if you can to help other customers when they visit our site.
Great price with speedy delivery
7 September 2021
Reply from Test4Less
Hi Chris. Thanks very much for leaving us your feedback and for choosing Test4less, both are very much appreciated. We look forward to being of service again soon. Please consider writing a product review if you can to help other customers when they visit our site.
Very good price on tester +gift
Very good price on tester +gift, nice customer service.
3 September 2021
Reply from Test4Less
Hi Tiberiu. Thank you for choosing Test4less and taking the time to leave your feedback. We look forward to being of service again soon. Please consider writing a product review if you can to help other customers when they visit our site.
Spot on in all aspects 👍
23 July 2021
Reply from Test4Less
Thanks Andy for choosing Test4less and leaving us a review. We look forward to being of service again soon.
Wanted the Fluke 1664 …
Wanted the Fluke 1664 and checked around for prices. Always sceptical about purchasing from a company I am not familiar with but checked their reviews and and paid by Paypal. The price was unbeatable and offered a multi meter as a free gift. A generous purchase in comparison to others. Delivery was spot on - no dramas. Would definitely recommend.
20 July 2021
Reply from Test4Less
Hello Phil. Thank you for choosing Tes4less and taking the time to leave your feedback. We really appreciate it and it is great to hear you were happy with the service. We look forward to being of service again soon.
Anton pro 3 kit b
Great company really fast and professional highly recommend test for less very efficient and products at a good price.👍🤙
19 July 2021
Reply from Test4Less
Thanks for the fantastic review Nico, we really appreciate it. Please consider leaving a product review when our system sends a prompt, as this really helps out other engineers. We look forward to being of service again soon.
Very prompt efficient service 👍
16 July 2021
Reply from Test4Less
Hello Mr Minter. Thanks for choosing Test4les and taking the time to leave us your feedback. Glad to hear you were happy with the service. Please get in contact with us if we can be of help in the future.
Speedy delivery of the Socket & See…
Speedy delivery of the Socket & See sok36 tester, very happy.
I believe the previous occupants had workers that mistakenly put the wrong coloured wires on an extension socket, but they must have kept polarity correct from the other end, as an electrician looking for an earth fault had put a sok36 on since recently with no problem.
However, the consumer unit was later swapped out fully by another professional, the new guy must have pulled the old lines out of the CU without looking closely as it was all getting done anyway then put them back in the correct way on all, result being this one overlooked extension running to the freezer had reversed polarity. Only discovered 2 days later as the freezer had packed in, though that was probably it's age and the heat wave, it's still not safe to leave a socket with live / neutral reversed.
Anyway, a long story no one will read - it was time I had my own proper socket tester, I don't want to go back to having to pull off lots of faceplates in a house to check for muppetry :o)
13 July 2021
Reply from Test4Less
Thanks for the fantastic review! :) You have provided some really helpful feedback for others. We hope to be of service again soon.
Great service.
Great service.
All my questions and email answered very quickly.
Gary
Great Dunmow
29 June 2021
Reply from Test4Less
Hello Gary. Thanks for your review, we really appreciate your feedback and custom. If we can be of help again in the future, please let us know.
Excellent service amazing dispatch time…
Excellent service amazing dispatch time would definitely order from again
Will recommend to family and friends
26 June 2021
Reply from Test4Less
Hello Stephen. Thanks for your glowing review and for choosing Test4less. Great to hear you would recommend us :). We look forward to being of service again soon.
Easy to use
Their service was easy to use, great value and I am pleased with the work.
Core Information Technology Ltd
23 June 2021
Unprompted review
Reply from Test4Less
Thanks Michael for your custom and review, we really appreciate it. We look forward to being of service again soon.
Had a small issue which the office…
Had a small issue which the office dealt with very quickly. Well done.
21 June 2021
Reply from Test4Less
Hello Stefan. Thanks for choosing Test4less and taking the time to leave us your feedback. We look forward to being of service again soon.
The price was very good and it was…
The price was very good and it was delivered on time , very pleased .
11 June 2021
Reply from Test4Less
Thanks Mike for choosing Test4less and taking the time to leave your feedback. We look forward to being of service again soon.
Reply from Test4Less
Hello Mathew. Thank you for choosing Test4less and leaving a 5* review, we really appreciate it. We hope to be of service again soon.
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