Tessastevens Reviews 3

I had a great experience today during my waxing at Tessa Stevens. The salon was very clean and they have very friendly staff s. Tessa Stevens also do other treatments which can all be booked through appointments. Grace was excellent today during my waxing.

Aged 76 I had my first ever make up lesson today with Michael. He’s such a brilliant ambassador for Tessa Stevens.

Michael is completely natural in his approach and in explaining everything so clearly his knowledge of products and techniques is obvious. He was well prepared before meeting me having checked out products he’s sold me in the past before my arrival.

He is sensitive to facial flaws and wonderfully honest about how much to camouflage them whilst still looking natural. Michael uses a range of techniques in the application of makeup and happily shared tips and advice. Refreshingly he does not ‘hard sell’ any product but simply makes suggestions.

Michael has many skills and talents and must be a firm favourite with clients in the clinic. Thank you Michael for making my time at the clinic today such a pleasure.

Therapist stunk of coffee - really unpleasant.
Could have looked at my skin before any treatment while lightswere up at the beginning rather than me relaxing for back massage and then she came in and putting lights on. The salon was horrendously noisy - constant door bells, staff talking loudly about kitchen orders Doors creaking and slamming and , chairs squeaking loudly in treatment rooms Surely if it is a pampering experience you would expect soft close doors and stools /chairs in the treatment rooms to be oiled- I don’t expect to come out of the experience knowing what hasn’t been ordered for the kitchen and other customers personal treatment plans due to such loud staff voices. A very very dissapointing and un professional experience.
Their sight does not let you amend star rating - no way would I have given it full stars