Professional, helpful and caring. A nice set of staff, and turnround times of wait, excellent. Mr Norman Barlow from Normoss, Blackpool.
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See what reviewers are saying
I have been using vision express at Tesco's for the last 8 years, The staff are professional and very helpful. Big thank you to the two ladies, Weronicka and Nisha
Went through the entire online booking process, clicked all the necessary confirmation buttons. As a digital savvy person, I walked away convinced I had booked an appointment. But it didn't go th... See more
store workers were great. The lens plan delivery service is an absolute ball ache, never on time, sometimes not complete- lens or solution missing. And on many occasion nothing at all. only went to te... See more
Company replied
Company details
Information provided by various external sources
Making looking after your eyes affordable since 1999. Tesco Opticians offer FREE* eye tests for all as well as a huge range of contact lenses, prescription glasses and sunglasses to suit any style and budget.
Contact info
In Tesco stores UK-wide
- 0345 601 3479
- help@tescoopticians.com
- www.tescoopticians.com
3.6
Average
7K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Specky
Service great from staff in Tesco but the offer for reduced price frames of little benefit because the lenses themselves are so expensive! Delay time between placing order and receiving contact lenses and glasses is longer than I expect
19 January 2017
Unprompted review
Reply from Tesco Opticians
Hi,
Thank you very much for your feedback.
We will pass on your comments to the team in-store.
Thanks
Reply from Tesco Opticians
Hi Andrew,
Thank you for your wonderful review.
Thanks
No Problem
Tesco staff were very welcoming and the Optician seemed efficient.
I have given them four stars instead of five because i was kept waiting.Everything else was fine.
19 January 2017
Unprompted review
Reply from Tesco Opticians
Hi Kathy,
Thank you for your positive feedback.
Thanks
Reply from Tesco Opticians
Hi Sue,
Thank you for your positive review.
Thanks
Reply from Tesco Opticians
Hi Nadir,
Thank you for your wonderful feedback.
Thanks
very nice and quick appointment date with flexibity of times
very cooperative and friendly. will love to do again☺
19 January 2017
Unprompted review
Reply from Tesco Opticians
Hi,
Thanks for your positive review; we look forward to seeing you again in the future.
Thanks
Excellent service
Fantastic service at clay cross from all the staff in the opticians.
19 January 2017
Unprompted review
Reply from Tesco Opticians
Hi Paula,
Thank you very much for great feedback.
Thanks
Reply from Tesco Opticians
Hi Martin,
Thank you for your 5 star review.
Thanks
Very quick
Very quick friendly service glasses came within days very pleased
19 January 2017
Unprompted review
Reply from Tesco Opticians
Hi Sandra,
Thanks for your great review.
Thanks
Reply from Tesco Opticians
Hi Alison,
Thank you for your 5 star review.
Thanks
Reply from Tesco Opticians
Hi Sonia,
Thank you for your wonderful feedback.
Thanks
lens plan
store workers were great. The lens plan delivery service is an absolute ball ache, never on time, sometimes not complete- lens or solution missing. And on many occasion nothing at all. only went to tesco opticians because specsavers was further away now that new store has opened in town think i'll be going back to specsavers.
19 January 2017
Unprompted review
Reply from Tesco Opticians
Hi Mark,
Thanks for your feedback.
I am sorry to hear you are unhappy with the service at Tesco Opticians.
Would it be possible to e-mail your full name and postcode to help@tescoopticians.com please?
I will then be able to forward your message onto our customer service team for you.
Thanks
Good
Good service maybe the customer facing staff could mess around a little less whilst people are sat waiting bit nothing major
19 January 2017
Unprompted review
Reply from Tesco Opticians
Hi Abigale,
Thank you very much for taking the time to review Tesco Opticians.
Thanks
Broken glasses
My glasses broke yesterday I was upset as only had them a few months and I always buy the same frame and never had a problem but I went to tesco and saw IAN and as usual the service was excellent he sent my glasses off for repair nothing was to much trouble for him. I always use tesco opticians as I always get grey service and fabulous value for money.
19 January 2017
Unprompted review
Reply from Tesco Opticians
Hi Debbie,
Thank you very much for your brilliant review.
Thanks
Reply from Tesco Opticians
Hi Geoff,
Thank you very much for great feedback.
Thanks
excellent service
had a wonderful experience at the lunsford park opticians on 18/01/17 ive been going there since they opened the girls that work there are always lovely even when they are rushed of their feet only down side is its quite small .
19 January 2017
Unprompted review
Reply from Tesco Opticians
Hi Karen,
Thanks for your positive review; we look forward to seeing you again in the future.
Thanks
Quick, efficient and friendly
Excellent service, great advice and very efficient. I wouldn't hesitate to recommend and have already done so.
19 January 2017
Unprompted review
Reply from Tesco Opticians
Hi Dan,
Thanks for recommending us and for taking the time to leave us such a lovely review.
Thanks
Great service helpful chap
Ontine appointment and very helpful young man
19 January 2017
Unprompted review
Reply from Tesco Opticians
Hi Luke,
Thank you very much for taking the time to review Tesco Opticians.
Thanks
Never seen on time.
If I'm late they cancel my appointment, but when they're late you just have to wait.
19 January 2017
Unprompted review
Reply from Tesco Opticians
Hi,
Thanks for your review.
We will pass on your comments to the team in-store.
Thanks
great service
19 January 2017
Unprompted review
Reply from Tesco Opticians
Hi Summer,
Thank you for your 5 star review.
Thanks
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