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Company details

  1. Chemical Plant

Written by the company

For more than 125 years, tesa develops innovative adhesive tapes and self-adhesive system solutions for various industries, commercial customers, and end consumers . There are already more than 7,000 tesa adhesive solutions that help improve the work, products or lives of our customers. Today, the focus is on sustainability and energy-saving processes. tesa invests in the development of more environmentally friendly products and solvent-free manufacturing processes as well as in the use of renewable energy sources at its locations. tesa offers more than 300 consumer products for the office, home and garden: affixing, mounting, packaging, renovating, repairing, insulating, and protection from dust and drafts and also new, sophisticated products, such as fly screens or bathroom accessories and a wide assortment that increases the joy of designing your own walls. In its craftsmen segment, tesa focuses on tailored product ranges for professional craftsmen, such as painters and finishers. Together with its industrial customers, tesa develops innovations that are customized at product and process level. Already more than 130 tesa tapes may be installed in an electric car and over 70 in a smartphone. In the printing and construction industries, too, tesa is constantly penetrating new segments and countries with its special adhesive tapes. tesa is one of the world's leading manufacturers of adhesive solutions and a 100% affiliate of the Beiersdorf AG.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

228 reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

tesa Powerbond Indoor

I bought tesa Powerbond Indoor based on the claim that it can hold up to 50 kg/m!!!, but my experience was extremely disappointing. I used it to mount a lightweight picture frame, and after only a few hours it fell off the wall and the frame was damaged. Interestingly, only the first ~50 cm of the roll had a little adhesion; the rest of the tape seemed to have almost no adhesive strength at all. Based on my experience, I would not recommend this product.

2 March 2026
Unprompted review
tesa SE logo

Reply from tesa SE

Hello, thanks for your feedback. We apologize for any inconveniences and like to analyze why the tape did not hold the frame. Could you please send us pictures of the frame and the adhesive tape used to support@tesa.com, so that we can go forward? Thanks and best regards, Your tesa Team

Rated 1 out of 5 stars

Useless sadly enough

It’s actual trash. Every time I try to hang something small and light, which the package says it’s able to do, it will fall after a few seconds or days even tho I did it the right way with the description. It’s useless and not worth the money actually because it never does what it’s supposed to do. Very sad and disappointing.

23 May 2025
Unprompted review
tesa SE logo

Reply from tesa SE

Hello, thanks for your feedback. We would appreciate to understand your claim better. If you'd like to, please send us pictures from your application to support@tesa.com. We are happy to support you! Best regards, your tesa team

Rated 1 out of 5 stars

Never again

If you're thinking this brand isn't a good option to hang your pictures, think again. All for the small price of nearly 10 euros, you can get some tape and a hanger that'll pop off the wall not even 2 days later, causing your picture frames to fall and crash into the floor! The process of picking up the glass shards and pieces of the expensive frame was such a lovely experience overall. Could not recommend more, what a wonderful way to waste your money!

14 November 2024
Unprompted review
Rated 1 out of 5 stars

Customer service even worse than the products

If you read customer reviews here and see the reply from Tesa you might get the impression that they will solve your problem, if you just do the effort to contact them.
Well no... if you thought their products are bad, you should try their customer service!
I bought tape on April 12th and the quality was really horrible. Using it was such a frustrating experience, it was impossible to use it with a tape dispenser (also from Tesa).
The tape constantly stuck to the dispenser, so I had to apply some force to make it 'roll', and as a result, way too much tape suddenly came off, or it came out crooked from the roller and got crumpled. All the time. I spent more time fumbling with it than actually sealing boxes, and had to throw away way more crumpled tape than I could really use...
I wrote them to complain on April 23rd. They replied 3 days later and said that I had to send them a picture of the product and the sales receipt. So I did the next day, April 27th.
On May 7th they replied and said they sent me a replacement product.
Nothing arrived. On June 18th I wrote them again saying I didn't receive anything.
They replied the next day saying that on May 6th they delivered tape to my home address.
I asked they with which company they sent it and if they had a tracking number.
And then they come up with a different story. They say the tapes came back to them instead of the story that it was delivered to me.
They asked me if I'm sure of my own address.
And that they had re-sent tape to me. This was June 25th.
Again I asked for a tracking number and they say they didn't have any because they sent it with ordinary post.
So... how could they know that it was delivered to me if they sent it with ordinary post, without a tracking number? Which decent company nowadays doesn't work with a parcel delivery service that has tracking numbers etc?
On July 7th still nothing and I send them yet another mail. Again they reply the tape was returned to them and ask me to re-confirm my address.
The feeling I get is that they never sent me anything and that their customer service is outright lying, and just keep you hanging on until you give up.
And this for a pack of 3 tapes which cost € 12.99! (€ 4.33/tape)
So I gave up, this demanded way too much energy from me.
I finally bought some cheap tape in an Action store for about € 1.60/tape (+60% cheaper!) which is of decent quality.
This experience with their "customer service" made sure that I will never buy Tesa again, and I will actively discourage people from buying it.

7 July 2024
Unprompted review
tesa SE logo

Reply from tesa SE

Hello,

Thank you so much for taking the time to share your experience with us. I am truly sorry that you had to go through such frustration and disappointment — this is far from the service we aim to provide. I can completely understand how exhausting and upsetting this situation must have been for you.

It's unacceptable that there were so many issues and delays with your replacement order. You deserved a straightforward, reliable solution, and I sincerely apologize for letting you down in this case. The confusion you've experienced does not align with our standards, and I understand why you feel disheartened.

To make this right, I will personally ensure that the replacement is sent to you immediately. I will take the package to the post office myself to guarantee that everything is handled smoothly this time.

Once again, I am truly sorry for all the inconvenience this has caused, and I appreciate your patience and feedback. We will learn from this experience to ensure it does not happen again.

Kind regards,
Your tesa Team

Rated 1 out of 5 stars

None of these tapes sticks decently

None of these tapes sticks decently. Don’t buy! It’s expensive and does not work as it should…

24 June 2024
Unprompted review
tesa SE logo

Reply from tesa SE

Hello,

Thank you for sharing your experience with our tapes. We are very sorry to hear that you were not satisfied with our product. The quality of our products is very important to us and we want to ensure that they fulfil our customers' expectations.

In order to better understand and resolve the issue, we would appreciate it if you could provide us with more details about your experience. Please contact our customer service at support@tesa.com so that we can offer you a solution to your satisfaction.

Kind regards
Your tesa Team

Rated 1 out of 5 stars

Don't buy. The product does not work. No customer service

I have used Tesa double sided aghesive tape to mount a plexiglass picture to the wall. According to Tesa this product should hold 20 kg per meter tape. I have used 1 meter tape, the picture was less than half a kilo. After 2 months the picture felt down, causing damage to the wall and floor. I have complained to Tesa Nordic. I got the answer that I should have used the wrong tape, not suitable for the wall. After my response that the problem was between the tape and the plexiglass not between the tape and the wall, Tesa Nordic kept silence. This product does not work! After this I have heard from friends that they have had very bad experiences with Tesa too. I don't understand that this company still exists.

7 January 2024
Unprompted review
Rated 1 out of 5 stars

Other brand for me next time.

Today I bought Tesa professional tape, the pink version.
very disappointing to see the 'shrink flation' here.
you get less than half the amount of the product for the same money. Which you can't see right away because of the way it's wrapped. Next time I will buy another brand. I feel ripped off.

28 August 2023
Unprompted review
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