Smooth and simple booking and confirmation on arrival. It was quiet whilst we were there so it was disappointing they put another group right next to us with all the available lanes.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The staff were polite and helpful, it's the first time I've taken my 2 little ones bowling an got a deal 1 game and burger an chips for £6.50pp which is very reasonable, the whole place was clean and... See more
Company replied
We love coming to Ten pin Wrexham with our residents! They are always really accommodating with our residents and understand our needs; We apologise every week as we have four or five residents each t... See more
Company replied
Visited here on a Saturday afternoon. Bowling was very good. Got a lane booked online, wen arriving we were early, but the alley was available, straight away, so no waiting around. Looks great with n... See more
Company replied
Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
Unit B14, Eagles Meadow, Wrexham, LL13 8DG, Wrexham, United Kingdom
- 0333 034 6100
4.4
Excellent
131 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Vaping openly taking place inside
I was shocked by how many guests were vaping inside. Some tried to hide it but some weren’t bothered who could see. Members of my family are asthmatic so we won’t be returning. Such a shame. Mentioned it to the manager who said it’s an ongoing problem and that some guests can get quite argumentative so perhaps staff are now too afraid to tell people to stop vaping?
30 December 2025
Reply from Tenpin - Wrexham
Hi Andrew, thank you for taking the time to write a review for Tenpin Wrexham. We're very sorry to hear of your experience while visiting. So that this can be looked into, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Wrexham', and we can pass this to the correct team. Best wishes - Adelaide
Reply from Tenpin - Wrexham
Hi Sarah, thank you so much for rating Tenpin Wrexham a brilliant 5 stars. We are so pleased to hear you and your family had a lovely time. Hope to see you again soon.
Take care,
Kirsty
Great atmosphere
Great atmosphere, we had a fab time. I would say that the pool tables are too close to the bowling booths though. Barely enough room for two people to pass, never mind when someone is bent over the table taking a shot.
31 December 2025
Reply from Tenpin - Wrexham
Hi Megan, thank you for rating Tenpin Wrexham 4 stars! We are pleased to hear you had a fantastic time. Your feedback is important to us and we will ensure this is passed onto the relevant team. Hope to see you again soon!
Take care,
Kirsty
Fun bowling
Go bowling there once a week and always have a great time , can get busy but staff are always helpful and the atmosphere is always good . I find it reasonable value for money also .
31 December 2025
Reply from Tenpin - Wrexham
Hi Matthew, thank you for leaving Tenpin Wrexham a wonderful review! We are so thrilled that you enjoy your visits to us and that it's good value for money. We look forward to welcoming you again soon! Best wishes - Kaylee
Reply from Tenpin - Wrexham
Hi Sharon
Thanks for the amazing 5* rating and review for Tenpin Wrexham. We are so pleased to hear that you had a great time and we hope to welcome you back soon. Best wishes - Clare
Great place before and after the…
Great place before and after the refit,let’s hope the prices don’t go up to pay for it.
12 December 2025
Reply from Tenpin - Wrexham
Hi Mark, thank you so much for the excellent 5* review of Tenpin Wrexham! We are so pleased you loved visiting us before and now after our refurb and we hope to continue welcoming you for more 5* experiences! Best wishes - Mel
Reply from Tenpin - Wrexham
Hi Nick, thank you so much for the brilliant 5* review of Tenpin Wrexham! We are thrilled you had the best time and we really hope to welcome you back again soon! Best wishes - Mel
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.