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Tenpin - Wakefield Reviews 

54
TrustScore 4 out of 5

4.1

Trinity Walk, WF1 1QS Wakefield, England, GB


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Rated 5 out of 5 stars

Hi - great experience - escape room, lunch and bowling in the evening Provided you maintain discipline, behavioural standards and security on the doors - this will continue to be an excellent venue... See more

Company replied

Rated 5 out of 5 stars

Visited today for the first time in Wakefield tenpin.. what an awesome place ,clean and tidy, arcade games a quid , bowling was brilliant, toilets clean , will definitely be visiting again .Just what... See more

Company replied

Rated 3 out of 5 stars

Good: Great location, easy access & good parking. Interactive darts setup great. Bowling and other activities looked good. Good/Bad: Only one bar staff working, She was good, but she was rush... See more

Company replied

Rated 5 out of 5 stars

Currently the best thing about Wakefield. Had a brilliant time bowling, chatted to a very friendly staff member called Craig. He clearly has a passion for the job. Now the air-conditioning is sorted i... See more

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin Wakefield is easy located in the heart of Trinity Walk in Wakefield city centre and easy to reach from across West Yorkshire. With modern bowling lanes and dynamic LED lighting, we're a top spot for families, groups and proper nights out. And it's not just bowling. We've got laser tag, private karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Wakefield, sorted.


Contact info

  • Trinity Walk, WF1 1QS, Wakefield, England, United Kingdom

4.1

Great

TrustScore 4 out of 5

54 reviews

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4.1

All reviews

(54)

8,613 reviews in the last 12 months

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Rated 5 out of 5 stars

Review

Excellent service, friendly staff, good value for money.

14 July 2026
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Reply from Tenpin - Wakefield

Hey Bhavna, thank you for the 5* rating of Tenpin Wakefield. We're thrilled to hear you had a fantastic time and that the team provided friendly and excellent service. It's lovely to hear you also found it to be good value for money. We hope to see you again soon.
Take care,
Kirsty

Rated 5 out of 5 stars

First timer to Wakefield

Hi - great experience - escape room, lunch and bowling in the evening
Provided you maintain discipline, behavioural standards and security on the doors - this will continue to be an excellent venue for our young adults
My son is 16 and attends Qegs school - him and his friends loved it

14 July 2026
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Reply from Tenpin - Wakefield

Hi Louisa, thank you for the 5* review for Tenpin Wakefield! We're delighted to hear that you had a great experience and that you enjoyed the escape rooms, food and bowling. We hope to see you back again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

An excellent addition to Wakefield

Visited today for the first time in Wakefield tenpin.. what an awesome place ,clean and tidy, arcade games a quid , bowling was brilliant, toilets clean , will definitely be visiting again .Just what Wakefield needed.

9 July 2026
Unprompted review
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Reply from Tenpin - Wakefield

Hey, thank you so much for the amazing 5* rating of Tenpin Wakefield. We're so pleased to hear you had such an awesome first visit and enjoyed our clean facilities, arcade games, and brilliant bowling. We look forward to welcoming you back again very soon!
Take care,
Kirsty

Rated 3 out of 5 stars

Poor bowling experience due to pins being tethered on strings

I tried to book 3 games of bowling for a party of 6 adults for my son's Birthday through the website, but it would not process my payment. I had to telephone to complete the transaction.
Onsite, we placed a drinks order. All but one drink was brought to the lane & we had to go to the reception desk to reorder the missing drink.
Having previously bowled many times at alleys with loose pins, there is a definite difference in the experience when the pins are on strings. Pins which had fallen were sometimes not scored whilst pins which had not fallen were sometimes scored. Also, the stringed pins did not always move in the same way as loose pins do, making it more a game of luck than skill.
The staff we communicated with both onsite & through the booking process were polite & friendly, but I would not use this bowling alley again due to the poor playing experience.

4 July 2026
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Reply from Tenpin - Wakefield

Hi Michelle, thank you for taking the time to leave a review of Tenpin Wakefield. We're sorry to hear that you recent experience was not as you expected. Your feedback is important to us and we will ensure that this is passed on to the correct teams for future improvement. We do hope you will give us another chance in the future.
Take care,
Kirsty

Rated 5 out of 5 stars

Wonderful atmosphere

Wonderful atmosphere and very helpful staff There is lots to do to keep kids amused and entertained. Will definitely be going again

4 July 2026
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Reply from Tenpin - Wakefield

Hello David,
Thank you for taking the time to rate Tenpin Wakefield 5 stars. We're so pleased to hear you enjoyed the atmosphere and found our staff helpful. We're delighted the kids had a great time and we look forward to welcoming you back again soon! All the best ~ Laura

Rated 5 out of 5 stars

Great and friendly atmosphere the staff…

Great and friendly atmosphere the staff was so helpful and friendly

7 July 2026
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Reply from Tenpin - Wakefield

Hello Lee,
Thank you for taking the time to rate Tenpin Wakefield 5 stars. We are so pleased you enjoyed your visit and found our team provided great service and a friendly atmosphere. We hope to see you again soon for another 5-star experience of our newest venue. All the best ~ Laura

Rated 2 out of 5 stars

An hour wait for some basic food

An hour wait for some basic food, having to wait around after the bowling itself finished.

7 July 2026
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Reply from Tenpin - Wakefield

Hello Ewan,
Thank you for taking the time to rate Tenpin Wakefield 2 stars. We are truly sorry to hear about the extended wait time for your food after your bowling session. We understand how frustrating this must have been and we appreciate you bringing this to our attention. We are always striving to improve our service. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura

Rated 4 out of 5 stars

Great bowling in lovely new…

Great bowling in lovely new surroundings. Drinks prices weren't too expensive.

7 July 2026
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Reply from Tenpin - Wakefield

Hi Susan, thank you for leaving a lovely 4* review of Tenpin Wakefield! We are so pleased you had a great time and we take on board all of your feedback which we will be certain to pass onto the team! We do hope you will still consider visiting us in the future and we look forward to welcoming you back! Best wishes - Mel

Rated 5 out of 5 stars

Great place

Clean not to crowded

1 July 2026
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Reply from Tenpin - Wakefield

Hi Phillip, thank you for your 5* review of Tenpin Wakefield! It's lovely to hear that you found our venue nice and clean. We hope to see you again soon! Best wishes-Leila

Rated 5 out of 5 stars

Wakefield- 5 stars

Staff were lovely, we did bowling and lazer tag which was relatively cheap due to their Tuesday deals. We now go on a Tuesday and love when we are there. 5 stars

24 June 2026
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Reply from Tenpin - Wakefield

Hi Nico, thank you for your kind 5* review of Tenpin Wakefield! It's lovely to know that you found our staff's customer service to be top-notch and that you loved our bowling and laser tag deals. Tenpin really is the best place for well-priced entertainment! We can't wait to welcome you back again soon. Best wishes-Leila

Rated 5 out of 5 stars

Bowling and Atmosphere

Currently the best thing about Wakefield. Had a brilliant time bowling, chatted to a very friendly staff member called Craig. He clearly has a passion for the job. Now the air-conditioning is sorted it's definitely the place to be. Come on Wakefield give this place a chance.

1 July 2026
Unprompted review
Tenpin - Wakefield logo

Reply from Tenpin - Wakefield

Hi Gary, thank you for the lovely 5* review of Tenpin Wakefield! It's amazing to hear that you found our staff member so friendly and that our bowling venue is the best place in Wakefield. We look forward to welcoming you back again soon! Best wishes-Leila

Rated 4 out of 5 stars

Great time so much to do as well as…

Great time so much to do as well as bowling. Just air con wasn’t working but extremely warm.

1 July 2026
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Reply from Tenpin - Wakefield

Hi there, thank you for your 4* review of Tenpin Wakefield! It's wonderful that you enjoyed your time with us and we apologise about the lack of air con. We will pass this across to the relevant team for future improvements to be made, where we can hopefully gain that last star. Best wishes-Leila

Rated 2 out of 5 stars

AIR CONDITIONING DOES NOT WORK

The air-conditioning was either not working or couldn't cope.
The room was so hot without any air.
The children were not happy and didn't want to stay.
A complete waste of £80
Also music was so loud, the receptionist misheard my name and gave us wrong booking, we then got our food during our games instead of after. wouldn't visit again unless these issues are resolved.
On the plus side the staff were all very helpful.

27 June 2026
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Reply from Tenpin - Wakefield

Hi there, firstly thank you for leaving a review of Tenpin Wakefield. We are very sorry to hear that the temperature was too hot and that the noise levels were too loud. We also apologise that the food was not provided when you preferred. If you would like to discuss this further please email your feedback to customer.feedback@tenpin.co.uk and someone will be in contact. Best wishes-Leila

Rated 3 out of 5 stars

I've been celebrate my birthday day…

I've been celebrate my birthday day with friends and my son. But we were very disapointment about temperature inside top room, where is bowling game. No one have playing fun because was like inside oven. Where is air condition? Waste money for me.

1 July 2026
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Reply from Tenpin - Wakefield

Hi there, thank you for your 3* review of Tenpin Wakefield. We are very sorry to hear that you found the temperature inside our venue to be too hot and we will pass this across to the relevant team for future improvements to be made. We hope to see you again soon on a cooler day. Best wishes-Leila

Rated 5 out of 5 stars

Fantastic staff great atmosphere

Fantastic staff great atmosphere

1 July 2026
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Reply from Tenpin - Wakefield

Hi Elizabeth, thank you for your 5* review of Tenpin Wakefield! It's wonderful to hear how fantastic you found our staff and how great the atmosphere was. We look forward to welcoming you back again soon for more fun! Best wishes-Leila

Rated 3 out of 5 stars

Was absolutely red hot no air (the…

Was absolutely red hot no air (the staff said it dosnt work) long ques to check in and at bar think the staff was exhausted due to the heat

26 June 2026
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Reply from Tenpin - Wakefield

Hi there, thank you for your 3* review of Tenpin Wakefield. We are very sorry to hear that you found the temperature inside our venue too hot and about the long queues for check-in. We appreciate your honest feedback and will pass this across to the relevant team for future improvements to be made for a better experience. Best wishes-Leila

Rated 5 out of 5 stars

Was a good afternoon

Was a good afternoon. Apart from the incident with panda mama, there fire alarm went of causing the tenpin at Wakefield to go off. So we ended up been outside at the firepoint an then the front entrance for a while. But other than that had a great time. Looks great inside. Lots to do.

1 July 2026
Tenpin - Wakefield logo

Reply from Tenpin - Wakefield

Hi Matthew, thank you for your 5* review of Tenpin Wakefield! We're so glad to hear that you had a great afternoon with us and we're sorry about the fire alarm incident. We hope to welcome you back again soon for a smoother experience. Best wishes-Leila

Rated 3 out of 5 stars

Good and bad….

Good: Great location, easy access & good parking. Interactive darts setup great. Bowling and other activities looked good.

Good/Bad: Only one bar staff working, She was good, but she was rushed off her feet & at times people waiting for drinks were getting frustrated. More annoyingly there were several ‘team’ members standing around chatting who could have helped and at the very least served soft drinks.
BAD: The room was stiflingly hot, aircon was nonexistent and with because the bar service slow the birthday celebration was slightly marred.

24 June 2026
Tenpin - Wakefield logo

Reply from Tenpin - Wakefield

Hi Jayne, thank you for your 3* review of Tenpin Wakefield. It's great to hear that you found our venue convenient and that our activities looked great. However, we are very sorry to hear about the long wait times for drinks and that you found the temperature to be too hot. If you would like to discuss this further, please email customer.feedback@tenpin.co.uk with the subject 'Review-Wakefield' and someone will look into this further for you. Best wishes-Leila

Rated 2 out of 5 stars

New place im guessing staff still…

New place im guessing staff still working things out but was very slow service when was about 6 staff stood in same place, the heat was unbearable im confused on why no air con. Will try again soon.

24 June 2026
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Reply from Tenpin - Wakefield

Hello Yvonne,
Thank you for taking the time to rate Tenpin Wakefield 2 stars. We appreciate you sharing your feedback regarding the service speed and the temperature during your visit. We are actively working to improve our operations and ensure a comfortable environment for all our guests. We hope to provide a much better experience on your next visit. All the best ~ Laura

Rated 5 out of 5 stars

Great experience at tenpin

The first time I have visited Tenpin, took my grandson and his friend the whole experience was great from the moment we arrived to when we left. Great staff , very clean and not too expensive. Would definitely be going again

24 June 2026
Tenpin - Wakefield logo

Reply from Tenpin - Wakefield

Hello Marjorie,
Thank you for taking the time to rate Tenpin Wakefield 5 stars. We are so pleased to hear that your first visit was such a great experience for you, your grandson, and his friend. It's wonderful to know that you found our staff great, the venue clean, and the prices reasonable. We look forward to welcoming you back again soon! All the best ~ Laura

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